Komplex Care review
Ranked 10 of 10 in Live-in care providers in Telford
Best for: clinical complex care for children and adults
Active
Trading as Komplex Care Limited · Telford · Service area: Telford
Komplex Care in short
Komplex Care is a nurse-led complex-care provider for adults and children, covering ventilation, tracheostomy and PEG feeding at home. Referrals run through an experienced nursing team from the St James House base. Care ranges from ventilation to PEG feeding, and the site adds locations and case studies. Our verdict is that Komplex Care suits families with clinical needs, including parents arranging care for a child.
The regulator rates the service Good. What counts against it is the public response: Google reviews sit lowest in the table, and fees stay unpublished. The inspection report behind the rating dates from several years back.
The service works across Telford from its Central Park base, with referrals through the nursing team. Case studies on the site show the range in practice.
Our verdict
Our verdict: Komplex Care suits you if you need clinical complex care at home for a child or adult, with a Good CQC rating behind it [2] [1]. The clinical range is wide and referrals run through an experienced nursing team [1]. Against that, Google reviews sit at 3.9 out of 5, and the site publishes no fees [3] [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 62.4 / 100
Qualifications and accreditations C2 · weight 25%
85 out of 100
CQC registration is listed on the register with Good, report published 18 June 2021 [2].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No fees, rates or VAT position are published on the site [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out adult and paediatric complex care, from ventilation to PEG feeding, with locations and case studies [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2019 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-7606930867.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Komplex Care
Is Komplex Care any good?
For clinical complex care, yes: tenth in our September table with a Good regulator rating and a wide nursing-led range for children and adults. The gaps are softer reviews and published fees. Read the full review, then start a referral.
Is Komplex Care registered with the CQC?
Yes. Komplex Care appears on the Care Quality Commission register, rated Good overall. Search the name on the commission's pages to read the latest report yourself. Note the report date carefully, then ask what has changed since the inspection for your family.
What does Komplex Care charge?
The site publishes no fees, rates or payment terms. That means the enquiry does the talking. Send the full care needs and the postcode, and ask for the weekly rate, each extra and the notice terms in writing before agreeing anything.
Where does Komplex Care work?
Komplex Care works from St James House in Central Park, Telford, and serves families across Telford. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered.
How is Komplex Care ranked?
It sits tenth of the ten Telford live-in care providers in our September round, carried by its clinical range and Good rating. Read the full review and its sources, then start a referral with the nursing team for a tailored reply.
Others assessed for this trade
- JAM Care70.6 / 100Ranked 1. Best for nurse-led complex care at home with spotless reviews.
- Jobmerger Support Services69.1 / 100Ranked 2. Best for live-in and domiciliary care with a free assessment.
- NEMPHI Homes68.9 / 100Ranked 3. Best for personal and respite care with a family app.
- Lexrae Support68.8 / 100Ranked 4. Best for supported living for learning disabilities and autism.
Sources
- Komplex Care homepage — services, locations and referrals Retrieved 4 September 2026.
- CQC — Komplex Care Limited location (Good, 18 June 2021) Retrieved 4 September 2026.
- Google Maps listing — Komplex Care Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.