Home & Trades

Which professional do you need?

Start from the job, not the job title. An electrician handles wiring, consumer units, lighting, showers and fault-finding; anyone working on gas — boilers, cookers, fires — must by law be on the Gas Safe Register, so a general plumber cannot take on gas work unless they are on the Gas Safe Register too. A plumber covers water and heating pipework, bathrooms and leaks; a heating engineer or boiler specialist covers boiler installs, servicing and breakdowns. Roofers, builders, plasterers, painters and decorators, locksmiths and drainage specialists each own their patch — and where jobs overlap (a bathroom refit needs a plumber, tiler, electrician and possibly a plasterer), ask who project-manages and who guarantees each part.

What to check before anyone starts: the right registration for regulated work (Gas Safe for gas; NICEIC or NAPIT membership is strong evidence of competence for electrical work), membership of a relevant scheme such as TrustMark or the Federation of Master Builders for building work, and public liability insurance you have actually seen. Get at least two itemised written quotes that separate labour, materials and VAT, and agree payment stages up front — a deposit for materials is normal, full payment before completion is not. Ask for a start date in writing, who will be on site each day, and how snagging is handled. Be cautious of quotes far below the rest, pressure to decide today, cash-only deals with no paperwork, and anyone who cannot show recent local work or references.

Typical costs in Telford vary with the job and the season, so treat these as rough guides. An electrician's call-out often runs £60 to £90 with hourly rates around £40 to £60; a consumer-unit replacement commonly falls between £400 and £650. A Gas Safe boiler service is frequently £80 to £130, while a straightforward combi swap often lands between £2,200 and £3,500 depending on the boiler and flue work. Plastering a medium room might cost £400 to £700; painting the same room perhaps £300 to £600 with materials. Emergency locksmith entry during the day is often £75 to £150. Always confirm whether the price includes VAT and waste removal, and get the guarantee terms in writing.

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