JAM Care review
Ranked 1 of 10 in Live-in care providers in Telford
Best overall live-in care provider in Telford: nurse-led complex care at home with spotless reviews
Active
Trading as Jam Care Limited · Telford · Service area: Telford
JAM Care in short
JAM Care is a Telford complex-care provider supporting adults with brain injury, spinal injury, learning disabilities and mental health needs at home. Care is nurse-led, contact routes are clear, and client testimonials sit on the site. Our verdict is that JAM Care suits families with complicated needs who want clinical-level support without leaving home.
Google reviews of JAM Care are spotless at five stars, and the regulator rates the service Good. What counts against it is openness on practical detail: fees and insurance stay unpublished, and live-in care as such is not named among the services. The phone number, enquiry emails and message form stay easy to find.
The service runs from Woodhouse House on Stafford Park in Telford, serving families across the town.
Our verdict
Our verdict: JAM Care suits you if you need nurse-led complex care at home, with a Good CQC rating and full marks on Google across 32 reviews behind it [2] [3]. Contact routes are clear [1]. Against that, the site publishes no fees or insurance details, and live-in care as such is not named among its services [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.6 / 100
Qualifications and accreditations C2 · weight 25%
90 out of 100
Great British Care Awards membership is listed on the business's own website [1]. CQC registration is on the issuing register.
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No fees, rates or VAT position are published on the site [1].
Website and service information C7 · weight 5%
80 out of 100
The site sets out nurse-led complex care across brain, spinal, learning-disability and mental-health needs, with contact routes and testimonials [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2019 | Source companies-house | |
| Founded (stated) | JAM CARE was born in 2020 | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-10154690795.
- Great British Care AwardsSourcedchecked 4 September 2026. Reference Complex Care Provider of the Year, three-time winner.
Strengths
Limitations
No fees, rates or insurance details are published on the site [1].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about JAM Care
Is JAM Care any good?
On the evidence, yes for complex care at home: it leads our September table with spotless Google reviews and a Good regulator rating. The gaps are published fees and insurance detail. Read the full review, then send your care needs through the contact form.
Is JAM Care registered with the CQC?
Yes. JAM Care appears on the Care Quality Commission register, rated Good overall. Search the name on the commission's pages to read the latest report yourself. Note the report date carefully, then ask the provider what has changed since the inspection.
What does JAM Care charge?
The site publishes no fees, rates or payment terms. That means the enquiry does the talking. Send the full care needs, the hours wanted and the postcode, and ask for the weekly rate, each extra and the notice terms in writing before agreeing anything.
Where does JAM Care work?
JAM Care works from Stafford Park in Telford and serves families across Telford. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered before booking.
How is JAM Care ranked?
It leads our September round of ten Telford live-in care providers, carried by spotless reviews and a Good rating across the board. Read the full review and its sources, then send your care needs through the contact form for a tailored reply.
Others assessed for this trade
- Jobmerger Support Services69.1 / 100Ranked 2. Best for live-in and domiciliary care with a free assessment.
- NEMPHI Homes68.9 / 100Ranked 3. Best for personal and respite care with a family app.
- Lexrae Support68.8 / 100Ranked 4. Best for supported living for learning disabilities and autism.
- Ideal Home Care68.6 / 100Ranked 5. Best for nurse-led home care with live-in support.
Sources
- JAM Care homepage — services, testimonials and contact Retrieved 4 September 2026.
- CQC — JAM Care location (Good, 14 July 2022) Retrieved 4 September 2026.
- Google Maps listing — JAM Care Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.