Assessment · live-in care providers round live-in-care-2026-09

Lexrae Support review

Ranked 4 of 10 in Live-in care providers in Telford

Best for: supported living for learning disabilities and autism

Active

Trading as Lexrae Support Ltd · Telford · Service area: Telford, Shrewsbury, Coventry, Stoke-on-Trent

Lexrae Support in short

Lexrae Support is a Telford supported-living provider for adults with learning disabilities, autism and complex needs, working from Waterloo House in Ketley. The site sets out supported living, respite and complex care with a referral route. Referrals come through the make-a-referral route for families and professionals. Our verdict is that Lexrae Support suits families planning supported living around choice and independence.

Google reviews of Lexrae Support sit just under five stars, and the regulator rates the service Good overall with Outstanding for care. What counts against it is openness on practical detail: fees and insurance stay unpublished, and live-in care as such is not named among the services. The referral route runs through the site.

The service works across Telford, Shrewsbury, Coventry and Stoke-on-Trent, with its main base in Ketley.

Lexrae Support reviews and ratings on other sites

Every public rating we hold for Lexrae Support, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.7 out of 515

Our verdict

Our verdict: Lexrae Support suits you if you need supported living for learning disabilities or autism, with an Outstanding CQC mark for care behind it [2] [1]. Reviews sit at 4.7 out of 5 [4]. Against that, the site publishes no fees or insurance details, and live-in care as such is not named among its services [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.8 / 100

Customer evidence C1 · weight 30%

66 out of 100

Google 4.7 out of 5 from 15 reviews [4].

Qualifications and accreditations C2 · weight 25%

90 out of 100

CQC registration is listed on the register with Good overall and Outstanding for care, report published 18 May 2026 [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2020 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No fees, rates or VAT position are published on the site [1].

Website and service information C7 · weight 5%

80 out of 100

The site sets out supported living, respite and complex care across Shropshire with a referral route [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2020Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • CQC rates the service Good overall and Outstanding for care, in a report published 18 May 2026 [2].

  • Google shows 4.7 out of 5 from 15 reviews, seen 4 September 2026 [4].

  • The site sets out supported living, respite and complex care with a referral route [1].

Limitations

  • No fees, rates or insurance details are published on the site [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Lexrae Support

Is Lexrae Support any good?

On the evidence, yes for supported living: fourth in our September table with reviews just under five stars and an Outstanding regulator mark for care. The gap is published fees. Read the full review, then start a referral conversation with the team.

Is Lexrae Support registered with the CQC?

Yes. Lexrae Support appears on the Care Quality Commission register, rated Good overall with Outstanding for care. Search the name on the commission's pages to read the latest report yourself. Note the report date, then ask what has changed since.

What does Lexrae Support charge?

The site publishes no fees, rates or payment terms. That means the enquiry does the talking. Send the full support needs and the postcode, and ask for the weekly rate, each extra and the notice terms in writing before agreeing anything.

Where does Lexrae Support work?

Lexrae Support works from Ketley in Telford and serves Telford, Shrewsbury, Coventry and Stoke-on-Trent. As a supported-living provider it comes to the person rather than the other way round. Send your postcode with the enquiry to confirm you are covered.

How is Lexrae Support ranked?

It sits fourth of the ten Telford live-in care providers in our September round, carried by its Outstanding mark for care. Read the full review and its sources, then start a referral conversation with the team for a tailored reply.

Others assessed for this trade

  1. JAM Care70.6 / 100Ranked 1. Best for nurse-led complex care at home with spotless reviews.
  2. Jobmerger Support Services69.1 / 100Ranked 2. Best for live-in and domiciliary care with a free assessment.
  3. NEMPHI Homes68.9 / 100Ranked 3. Best for personal and respite care with a family app.
  4. Ideal Home Care68.6 / 100Ranked 5. Best for nurse-led home care with live-in support.

Sources

  1. Lexrae Support homepage — services and referral route Retrieved 4 September 2026.
  2. CQC — Lexrae Support Ltd location (Good, Outstanding for care, 18 May 2026) Retrieved 4 September 2026.
  3. Companies House — LEXRAE SUPPORT LTD overview (12598369) Retrieved 4 September 2026.
  4. Google Maps listing — Lexrae Support Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.