Telford RankedIndependent rankings of local services in Telford
Assessment · live-in care providers round live-in-care-2026-09

NEMPHI Homes review

Ranked 3 of 10 in Live-in care providers in Telford

Best for: personal and respite care with a family app

Active

Trading as Nemphi Homes Ltd · Telford · Service area: Telford

NEMPHI Homes in short

NEMPHI Homes is a Telford home-care service offering personal, specialist, respite and companionship care from Halesfield. The site sets out the range with a family mobile app for visit updates, and contact runs through a published phone number, email and weekday hours. Our verdict is that NEMPHI Homes suits families who want close oversight of a parent's care. The company behind the service has been active for several years.

Google reviews of NEMPHI Homes are spotless at five stars. What counts against it is youth in the system: the regulator has yet to inspect the service, so there is no rating to read, and fees stay unpublished despite the free needs assessment on offer.

The service works across Telford from its Halesfield base.

NEMPHI Homes reviews and ratings on other sites

Every public rating we hold for NEMPHI Homes, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 59

Our verdict

Our verdict: NEMPHI Homes suits you if you want home care from a small Telford provider with full marks on Google across 9 reviews [4]. The family app gives relatives live visit updates [1]. Against that, there is no CQC inspection rating yet and no published fees or insurance details [2] [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.9 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 9 reviews [4].

Qualifications and accreditations C2 · weight 25%

80

CQC registration is listed on the register; the service was registered on 3 March 2023 and has no inspection rating yet [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2021 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55

The site offers a free needs assessment but publishes no rates or VAT position [1]. Partial transparency only.

Website and service information C7 · weight 5%

80

The site sets out personal, specialist, respite and companionship care with contact routes and hours [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2021Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Google shows 5 out of 5 from 9 reviews, seen 4 September 2026 [4].

  • The site sets out personal, specialist, respite and companionship care with a family mobile app for visit updates [1].

  • Contact routes are clear: phone, email, office address and weekday hours are all published [1].

Limitations

  • No fees, rates or insurance details are published, though the site offers a free needs assessment [1].

  • CQC has not inspected the service yet, so there is no inspection rating [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about NEMPHI Homes

Is NEMPHI Homes any good?

On the evidence, yes for personal and respite care: third in our September table with spotless Google reviews and clear contact routes. The gaps are an inspection rating and published fees. Read the full review, then ask for the free needs assessment.

Is NEMPHI Homes registered with the CQC?

It appears on the Care Quality Commission register, but the regulator has yet to inspect it, so there is no rating to read. Search the name on the commission's pages to confirm the entry yourself. Ask the provider when an inspection is expected.

What does NEMPHI Homes charge?

The site publishes no fees or rates, though the needs assessment is free. That means the enquiry does the talking. Send the full care needs, the hours wanted and the postcode, and ask for the weekly rate, each extra and the notice terms in writing before agreeing anything.

Where does NEMPHI Homes work?

NEMPHI Homes works from Halesfield in Telford and serves families across Telford. As a home-care provider it comes to your door rather than the other way round. Send your postcode with the enquiry to confirm you are covered before booking.

How is NEMPHI Homes ranked?

It sits third of the ten Telford live-in care providers in our September round, carried by spotless reviews and the family app. Read the full review and its sources, then ask for the free needs assessment for a tailored reply.

Others assessed for this trade

  1. JAM Care70.6 / 100Ranked 1. Best for nurse-led complex care at home with spotless reviews.
  2. Jobmerger Support Services69.1 / 100Ranked 2. Best for live-in and domiciliary care with a free assessment.
  3. Lexrae Support68.8 / 100Ranked 4. Best for supported living for learning disabilities and autism.
  4. Ideal Home Care68.6 / 100Ranked 5. Best for nurse-led home care with live-in support.

Sources

  1. NEMPHI Homes homepage — services and contact Retrieved 4 September 2026.
  2. CQC — Nemphi Homes Telford location (registered, not yet inspected) Retrieved 4 September 2026.
  3. Companies House — NEMPHI HOMES LTD overview (13701845) Retrieved 4 September 2026.
  4. Google Maps listing — NEMPHI Homes Retrieved 4 September 2026.

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