Telford RankedIndependent rankings of local services in Telford
Assessment · letting agents round letting-agents-2026-09

DB Roberts review

Ranked 2 of 10 in Letting agents in Telford

Best for: landlords wanting a RICS-regulated regional firm

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Telford is the Southwater branch of the same regional estate and letting agent behind our table-topper, with D B Roberts and Partners Limited behind it since 2004. The branch sits on the Property Ombudsman register, and the firm states RICS-regulated management with client money protection held through RICS. It shares the same priced fee scale as Oakengates, so landlords choose between the branches on location rather than terms.

Customer reviews run even deeper here: the Google listing holds 4.9 from 401 reviews, the deepest base of the two DB Roberts branches. Our verdict is that DB Roberts Telford suits landlords who want the same firm's paperwork from a town-centre office. The gap is insurance detail, which the pages checked do not publish.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our judgement: DB Roberts Telford suits landlords who want a regional firm with RICS-regulated management and a priced fee scale [2] [3]. The 4.9 Google rating across 401 reviews is the highest branch score in this round [6]. The gap is insurance detail, which the pages checked do not publish [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
70.3 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 401 reviews [6].

Qualifications and accreditations C2 · weight 25%

80

RICS and Client Money Protection (RICS) membership is listed on the business's own website [1] [2]. The Property Ombudsman registration is on the issuing register.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

90

Managed, rent-collection and let-only fees with set-up charges and VAT position are published in full [2].

Website and service information C7 · weight 5%

85

The site sets out sales, lettings and management services across its branches with fees, standards and contact routes [1] [2] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Telford branch is on the Property Ombudsman register, and the firm states its property management team is RICS-regulated with client money protection held through RICS [3] [5].

  • The fees page prices managed lettings at 12% of monthly rent plus VAT with a £400 plus VAT set-up fee [2].

  • The Google listing holds 4.9 from 401 reviews, seen 4 September 2026 [6].

Limitations

  • No insurance amounts are published on the pages checked [1] [4].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about DB Roberts

Is DB Roberts Telford any good?

On the evidence, yes for landlords who want the winning firm from town: second of ten, 4.9 from 401 Google reviews, RICS-regulated management and the same priced fee scale as Oakengates. The gap is insurance detail, which the pages checked do not publish. Read the full review, then ask for proof of cover with your quote.

Is DB Roberts Telford RICS regulated?

RICS regulation and client money protection through RICS are stated on the firm's own website, and the branch sits on the Property Ombudsman register for residential sales and lettings. Website statements are the firm's own claims rather than register entries, so ask for the details in writing. No ARLA, Safeagent or other scheme membership can be sourced for this branch.

What does DB Roberts Telford charge?

The shared fees page prices managed lettings at 12% of monthly rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only options. That published scale is part of why the firm leads the table. Send your property details through the site's valuation route for a quote on that scale.

Where does DB Roberts Telford work?

The branch works from Southwater Arcade in Telford town centre, with the firm running further branches across Shropshire including Shrewsbury and Wellington. Town-centre landlords sit closest, and the branch phone route answers coverage questions fastest. Send your property postcode with the enquiry to confirm.

How is DB Roberts Telford ranked?

It ranks second of the ten letting agents in our September round, a fraction behind its Oakengates sister branch on customer evidence. What customers say counts most toward every score. Read the full review, then pick between the branches on location.

Others assessed for this trade

  1. DB Roberts70.3 / 100Ranked 1. Best for a RICS-regulated regional firm with priced fees and strong customer evidence.
  2. Belvoir69.7 / 100Ranked 3. Best for landlords wanting priced Belvoir management options.
  3. Barbers69.4 / 100Ranked 4. Best for landlords wanting an ARLA-licensed county firm.
  4. Coleman Estates69.4 / 100Ranked 5. Best for landlords wanting a family-run Wellington agent.

Sources

  1. DB Roberts Telford branch page — offices and contact Retrieved 4 September 2026.
  2. DB Roberts fees page — lettings and buyer fees Retrieved 4 September 2026.
  3. DB Roberts property management page — standards and client money Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. The Property Ombudsman — D B Roberts Telford register entry Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts Telford Retrieved 4 September 2026.

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