Assessment · letting agents round letting-agents-2026-09

Coleman Estates review

Ranked 5 of 10 in Letting agents in Telford

Best for: landlords wanting a family-run Wellington agent

Active

Trading as Coleman Estates Ltd · 25 Church Street, Wellington, Telford, Shropshire, TF1 1DG · Service area: Telford, Wellington, Stafford, Broseley, Albrighton

Coleman Estates in short

Coleman Estates is a family-run estate and letting agent on Church Street in Wellington, with Coleman Estates Ltd behind it since 1999. The firm sits on the Property Ombudsman register, states Safeagent accreditation and publishes a client money protection certificate. Its landlord page prices tenant-find and management packages openly, which is what makes Coleman the family-firm choice for Wellington landlords.

Customer reviews are the standout: the Google listing holds 4.8 from 518 reviews, among the largest customer bases in this round. Our verdict is that Coleman Estates suits landlords who want a Wellington family firm with priced packages and several stated schemes behind it. The gap is insurance detail, which the site does not publish. For landlords who like a busy office, that depth of customer evidence is hard to ignore.

Coleman Estates reviews and ratings on other sites

Every public rating we hold for Coleman Estates, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 5518

Our verdict

Our judgement: Coleman Estates suits landlords who want a family-run Wellington firm with priced packages and several stated schemes behind it [2] [3]. The review base is among the largest in this round at 518 ratings [6]. The gap is insurance detail, which the site does not publish [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.4 / 100

Customer evidence C1 · weight 30%

68 out of 100

Google 4.8 out of 5 from 518 reviews [6].

Qualifications and accreditations C2 · weight 25%

80 out of 100

Safeagent and Client Money Protection membership is listed on the business's own website [1] [2]. The Property Ombudsman registration is on the issuing register.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 1999 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85 out of 100

Tenant-find fees from £600 plus VAT and full management at 12% of monthly rent plus VAT are published [2].

Website and service information C7 · weight 5%

85 out of 100

The site sets out sales and lettings services, the towns covered, the team and contact routes [1] [2] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since1999Source companies-house
Years tradingShropshire's first lettings specialist; trading since 1998Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The firm is on the Property Ombudsman register, states Safeagent accreditation and publishes a client money protection certificate [2] [5].

  • The landlord page prices the tenant-find fee from £600 plus VAT and full management at 12% of monthly rent plus VAT [2].

  • The Google listing holds 4.8 from 518 reviews, seen 4 September 2026 [6].

Limitations

  • No insurance details are published on the pages checked [1] [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Coleman Estates

Is Coleman Estates any good?

On the evidence, yes for landlords who want a family firm: fifth of ten, Safeagent accreditation and a published client money certificate, priced packages and 4.8 from 518 Google reviews. The gap is insurance detail, which the site does not publish. Read the full review and its sources, then ask for proof of cover with your quote.

Is Coleman Estates Safeagent registered?

Safeagent accreditation is stated on the landlord page with a client money protection certificate published, and the firm sits on the Property Ombudsman register. The register entry can be checked yourself; the website statements are the firm's own claims, so ask for the certificate with your quote. No ARLA, RICS or other scheme membership can be sourced.

What does Coleman Estates charge?

The landlord page prices the tenant-find fee from £600 plus VAT and full management at 12% of monthly rent plus VAT. That published pairing is the firm's strong suit against unpriced rivals. Send your property details through the site's valuation route for a quote on that scale.

Where does Coleman Estates work?

The firm works from Church Street in Wellington, covering Telford, Wellington, Stafford, Broseley and Albrighton. If your property sits near the edge of that patch, send the postcode with your enquiry to confirm it is covered. Use the site's contact routes for the fastest answer.

How is Coleman Estates ranked?

It ranks fifth of the ten letting agents in our September round, carried by a huge customer base, stated schemes and pricing clarity. What customers say counts most toward every score. Read the full review, then compare its packages with one other Wellington agent.

Others assessed for this trade

  1. DB Roberts70.3 / 100Ranked 1. Best for a RICS-regulated regional firm with priced fees and strong customer evidence.
  2. DB Roberts70.3 / 100Ranked 2. Best for landlords wanting a RICS-regulated regional firm.
  3. Belvoir69.7 / 100Ranked 3. Best for landlords wanting priced Belvoir management options.
  4. Barbers69.4 / 100Ranked 4. Best for landlords wanting an ARLA-licensed county firm.

Sources

  1. Coleman Estates homepage — services and free valuation Retrieved 4 September 2026.
  2. Coleman Estates landlord page — fees, packages and accreditations Retrieved 4 September 2026.
  3. Coleman Estates about page — directors and qualifications Retrieved 4 September 2026.
  4. Companies House — COLEMAN ESTATES LTD overview (03768179) Retrieved 4 September 2026.
  5. The Property Ombudsman — Coleman Estates register entry Retrieved 4 September 2026.
  6. Google Maps listing — Coleman Estates Telford Retrieved 4 September 2026.

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