DB Roberts review
Ranked 1 of 10 in Letting agents in Telford
Best overall letting agent in Telford: a RICS-regulated regional firm with priced fees and strong customer evidence
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Trading as D B Roberts & Partners Limited · 6 Oxford Street, Oakengates, Telford, Shropshire, TF2 6AA · Service area: Telford, Oakengates, Shrewsbury, Wellington, Stafford, Wolverhampton
DB Roberts in short
DB Roberts Oakengates is the Oakengates branch of a regional estate and letting agent, with D B Roberts and Partners Limited behind it. The branch sits on the Property Ombudsman register at its Oxford Street address, and the firm states RICS-regulated management with client money protection held through RICS. Its fees page prices managed lettings openly, which is what puts DB Roberts ahead for landlords who want the terms published up front.
The record shows a lettings-led firm with sales, management, commercial, land and valuation work beside it, run from Oxford Street in Oakengates. The stated patch runs across Telford, Oakengates, Wellington and Shrewsbury, reaching Stafford and Wolverhampton beyond the borough. That spread suits landlords letting in Telford who also hold property further afield.
Customer evidence is where the branch earns its place: the Google listing holds 4.9 from 354 reviews, matching the strongest customer evidence in this round. That depth means the score rests on hundreds of reported lettings rather than a handful. Google is the only public review source held for this branch, so the listing itself is where the detail behind the headline sits.
Our verdict is that the branch suits landlords who want a regional firm with published fees and several stated schemes behind it. The gap is insurance detail, which the pages checked do not publish. It remains our best overall pick for landlords who want the terms published up front rather than promised on the phone.
Our verdict
Our judgement: DB Roberts Oakengates suits landlords who want the same regional firm and priced fee scale as the Telford branch, from an Oakengates office [2] [5]. The 4.9 Google rating across 354 reviews matches the strongest scores in this round [6]. The gap is insurance detail, which the pages checked do not publish [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.3 / 100
Qualifications and accreditations C2 · weight 25%
80 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
90 out of 100
Managed, rent-collection and let-only fees with set-up charges and VAT position are published in full [2].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2004 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
The Oakengates branch is on the Property Ombudsman register at its Oxford Street address, and the firm states RICS-regulated management with RICS client money protection [3] [5].
The fees page prices managed lettings at 12% of monthly rent plus VAT with a £400 plus VAT set-up fee [2].
The Google listing holds 4.9 from 354 reviews, seen 4 September 2026 [6].
Limitations
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Questions about DB Roberts
Is DB Roberts Oakengates any good?
On the evidence, yes for landlords who want a regional firm with the paperwork published: top of our ten-firm table, 4.9 from 354 Google reviews, RICS-regulated management and a priced fee scale. The gap is insurance detail, which the site does not publish. Read the full review and its sources, then ask for proof of cover with your quote.
Is DB Roberts Oakengates RICS regulated?
RICS regulation and client money protection through RICS are stated on the firm's own website, and the branch sits on the Property Ombudsman register at its Oxford Street address. Website statements are the firm's own claims rather than register entries, so ask for the details in writing. No ARLA, Safeagent or other scheme membership can be sourced for this branch.
What does DB Roberts Oakengates charge?
The fees page prices managed lettings at 12% of monthly rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only options. That published scale is part of why it leads the table. Send your property details through the site's valuation route for a quote on that scale.
Where does DB Roberts Oakengates work?
The branch stands on Oxford Street in Oakengates, and the firm covers Telford, Oakengates, Wellington, Shrewsbury, Stafford and Wolverhampton. If your property sits near the edge of that patch, send the postcode with your enquiry to confirm it is covered. Landlords outside the patch should confirm cover before booking a valuation.
How is DB Roberts Oakengates ranked?
It ranks first of the ten letting agents in our September round and carries our best overall pick, on customer evidence, stated schemes and pricing clarity. We looked first at what customers say. Read the full review, then compare its fee scale with one other branch. Shortlist two agents and compare their written quotes side by side.
How do I get a letting quote from DB Roberts Oakengates?
Start with the valuation route on the firm's site and send the property address with the service you want: managed, rent collection or let-only. The quote should follow the published fees page, with the management rate, the set-up fee and the VAT position on each line. Keep that written quote beside the management agreement and check the two match before anything is signed.
What do DB Roberts Oakengates customers say?
The held evidence is a single public source: Google, where the branch holds 4.9 from 354 reviews, matching the strongest customer evidence in this round. That depth means hundreds of reported lettings sit behind the headline rather than a handful. Read the listing itself for the recurring themes, and weigh what landlords praise against the gaps named on this page.
How does DB Roberts Oakengates compare with the others in this round?
Our reading is that Oakengates leads on the combination of stated schemes, a published scale and customer depth, with its Telford sister the only like-for-like alternative. Belvoir is the nearest priced-franchise rival, Barbers undercuts it on the headline management rate, and Coleman matches the rate with a larger review base. Compare the fee scales line by line, since the VAT position decides close calls.
Others assessed for this trade
- DB Roberts70.3 / 100Ranked 2. Best for landlords wanting a RICS-regulated regional firm.
- Belvoir69.7 / 100Ranked 3. Best for landlords wanting priced Belvoir management options.
- Barbers69.4 / 100Ranked 4. Best for landlords wanting an ARLA-licensed county firm.
- Coleman Estates69.4 / 100Ranked 5. Best for landlords wanting a family-run Wellington agent.
Sources
- DB Roberts main website — branches and services Retrieved 4 September 2026.
- DB Roberts fees page — lettings and buyer fees Retrieved 4 September 2026.
- DB Roberts property management page — standards and client money Retrieved 4 September 2026.
- Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
- The Property Ombudsman — D B Roberts Oakengates register entry Retrieved 4 September 2026.
- Google Maps listing — DB Roberts Oakengates Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.