Belvoir review
Ranked 3 of 10 in Letting agents in Telford
Best for: landlords wanting priced Belvoir management options
Active
Trading as Bella Mercia Limited · Suite 2.12, Grosvenor House, Central Park, Telford, Shropshire, TF2 9TW · Service area: Telford, Newport, Market Drayton, Shifnal
Belvoir in short
Belvoir Telford is a franchise estate and letting agent at Grosvenor House in Central Park, run by Bella Mercia Limited. The branch sits on the Property Ombudsman register and states Propertymark accreditation with a client money protection certificate. Its landlord fees page prices full management, rent collection and let-only options with the VAT position stated, which is what makes Belvoir the priced-franchise choice.
Beyond lettings, the record shows sales, management, commercial, land and valuation work, run from Central Park in Telford. The stated patch covers Telford, Newport, Market Drayton and Shifnal, a compact patch for landlords letting close to town. That focus suits landlords whose property sits inside the borough rather than beyond it. The office works six days a week with phone and contact routes on the site.
Customer evidence backs the paperwork: the Google listing holds 4.8 from 201 reviews, a solid mid-sized base for this round. That depth means the score rests on a broad run of reported lettings rather than a handful. Google is the only public review source held for this branch, so the listing itself is where the detail behind the headline sits.
Our verdict is that Belvoir suits landlords who want national-brand options with local faces and several stated schemes behind them. The gap is insurance detail, which the pages checked do not publish. For landlords comparing franchise branches, the published VAT position makes its quotes the easiest in the round to judge like for like.
Our verdict
Our judgement: Belvoir Telford suits landlords who want a franchise branch with priced management options and several stated schemes behind it [1] [2]. The company record runs since 2014 and the branch works six days a week [1] [3]. The gap is insurance detail, which the pages checked do not publish [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 69.7 / 100
Qualifications and accreditations C2 · weight 25%
80 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
90 out of 100
Managed, rent-collection and let-only fees with set-up and re-let charges including VAT are published in full [2].
Website and service information C7 · weight 5%
85 out of 100
The site sets out sales, lettings, management and mortgage services with the team, hours and contact routes [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2014 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
Belvoir Telford is on the Property Ombudsman register as Bella Mercia Limited, and the site states Propertymark accreditation with a client money protection certificate [1] [4].
The landlord fees page prices full management at 13.2% of rent including VAT with a £594 set-up fee [2].
The Google listing holds 4.8 from 201 reviews, seen 4 September 2026 [5].
Limitations
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Questions about Belvoir
Is Belvoir Telford any good?
On the evidence, yes for landlords who want franchise choice: third of ten, Propertymark accreditation and client money protection stated, a fully priced fee page and 4.8 from 201 Google reviews. The gap is insurance detail, which the pages checked do not publish. Read the full review, then ask for proof of cover with your quote.
Is Belvoir Telford Propertymark registered?
Propertymark accreditation and client money protection are stated on the branch site, and the branch sits on the Property Ombudsman register as Bella Mercia Limited. The register entry can be checked yourself; the website statements are the firm's own claims, so ask for the details in writing. No RICS, Safeagent or ARLA membership can be sourced.
What does Belvoir Telford charge?
The landlord fees page prices full management at 13.2% of rent including VAT with a £594 set-up fee, alongside rent collection and let-only options with re-let charges. That full scale with VAT stated is the branch's strong suit. Ask which tier fits your letting before the valuation visit. Compare that scale line by line with one other priced firm on the same tier.
Where does Belvoir Telford work?
The branch works from Grosvenor House in Central Park, Telford, covering Telford, Newport, Market Drayton and Shifnal. The office works six days a week with phone and contact routes on the site. Send your property postcode with the enquiry to confirm you are covered. Landlords outside the patch should confirm cover before booking a valuation.
How is Belvoir Telford ranked?
It ranks third of the ten letting agents in our September round, just behind the two DB Roberts branches, on priced options and stated schemes. We looked first at what customers say. Read the full review, then compare its fee page with one other Telford branch. Shortlist two agents and compare their written quotes side by side.
How do I get a letting quote from Belvoir Telford?
Start with the contact routes on the branch site and say which tier you want priced: full management, rent collection or let-only. The quote should follow the published landlord fees page, with each rate, the set-up fee and the VAT position stated. Ask which tier fits your letting before the valuation visit, and keep the written quote beside the agreement.
What do Belvoir Telford customers say?
The held evidence is a single public source: Google, where the branch holds 4.8 from 201 reviews, a solid mid-sized base for this round. That means a broad run of reported lettings sits behind the headline rather than a handful. Read the listing itself for the recurring themes, and weigh what landlords praise against the gaps named on this page.
How does Belvoir Telford compare with the others in this round?
Our reading is that Belvoir is the strongest franchise alternative to the two DB Roberts branches, with the clearest VAT-inclusive scale of the three. Barbers undercuts it on the headline management rate, while Coleman pairs the same kind of openness with a far larger review base. Compare the fee pages line by line on the same VAT basis before deciding.
Others assessed for this trade
- DB Roberts70.3 / 100Ranked 1. Best for a RICS-regulated regional firm with priced fees and strong customer evidence.
- DB Roberts70.3 / 100Ranked 2. Best for landlords wanting a RICS-regulated regional firm.
- Barbers69.4 / 100Ranked 4. Best for landlords wanting an ARLA-licensed county firm.
- Coleman Estates69.4 / 100Ranked 5. Best for landlords wanting a family-run Wellington agent.
Sources
- Belvoir Telford branch page — services, team and contact Retrieved 4 September 2026.
- Belvoir Telford landlord fees — managed, rent collection and let only Retrieved 4 September 2026.
- Companies House — BELLA MERCIA LIMITED overview (08963575) Retrieved 4 September 2026.
- The Property Ombudsman — Belvoir Telford register entry Retrieved 4 September 2026.
- Google Maps listing — Belvoir Telford Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.