More Than Care review
Ranked 8 of 10 in Home care agencies in Telford
Best for: dementia support at home with 1:1 staffing
Active
Trading as More Than Care (Telford) Limited · Shop 2, Teagues Crescent, Trench, Telford, Shropshire, TF2 6RX · Service area: Telford, Shropshire
More Than Care in short
More Than Care is a Trench-based service offering one-to-one and two-to-one support alongside live-in care, with a stated dementia specialism and joint working with the council's social services. The about page puts history to the claim: founded in 2019 with dozens of staff, and three phone numbers and a message form are published. Our review finds a confident local service with a clear niche. A shop-front base is unusual in this round, and it makes the service easier to find than a serviced office.
The record shows a Trench service run from a shop-front base on Teagues Crescent, offering one-to-one and two-to-one support with live-in care alongside. The stated specialism is dementia, backed by joint working with the council's social services. The patch is Telford and the wider county, with three phone numbers and a message form published.
Customer reviews are spotless: full marks from 41 Google reviews, one of the largest sets in the round. A perfect record at that size is the strongest customer signal in this round. No other perfect set in the round runs this deep.
The regulator listing is registered but uninspected, and prices and insurance detail are unpublished, with a shop address on the contact page. What counts against More Than Care is youth on the public record rather than anything adverse. Our verdict: the pick for one-to-one dementia support at home.
Our verdict
Our judgement: More Than Care suits Telford households wanting 1:1 or 2:1 support or live-in care, with a stated dementia specialism and council joint working behind it [2]. The gaps are an uninspected CQC listing and no published prices or insurance details [1] [5].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 67.1 / 100
Qualifications and accreditations C2 · weight 25%
80 out of 100
CQC registration is listed on the register; the service was registered in August 2023 and has not been inspected yet [5].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2022 | Source companies-house | |
| Founded (stated) | 2019 as a micro-provider | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-16545992341.
Strengths
The Google listing shows 5.0 from 41 reviews, seen 4 September 2026 [6].
The service describes 1:1 and 2:1 support, live-in care and dementia expertise, and says it works with Telford and Wrekin Council social services [2].
The about page states the service was founded in 2019 and now employs 35 staff [2].
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about More Than Care
Is More Than Care any good?
On the evidence, yes for close support: it ranks eighth in our Telford home-care table, holds full marks on Google across a large set, and states a dementia specialism. The regulator listing is uninspected and the site states no prices, so read the full page and its sources. Confirm cover and cost in writing before agreeing anything.
Is More Than Care registered with the CQC?
It appears on the Care Quality Commission register but has not been inspected yet, after registration in August 2023 [5]. Search the name on the commission's site to read the current entry. Check it again before you book if time has passed. Read the current entry rather than the headline alone, noting no inspection has landed yet.
What does More Than Care charge?
The site publishes no prices, rates or insurance detail [1] [3]. That means the quote does the talking: send your list of needs and hours and ask for the rate in writing. Compare like with like against a second quote before you agree anything. Ask what the rate assumes about one-to-one hours and night cover, so the weekly total holds.
Where does More Than Care work?
More Than Care works from its Trench base, serving Telford and Shropshire households [2] [3]. Support is arranged around the person, so availability can vary. The contact page carries the shop address with phones and a message form. Ask about cover for nights and weekends. Ask about cover for nights and weekends when you describe the hours.
How is More Than Care ranked?
It ranks eighth of the ten home-care services in our September round, the leading one-to-one dementia pick. It sits one place ahead of Supreme Homecare in the table. It scores on customer evidence with an uninspected listing counting against it. Read the full review, then ask for the written quote.
How do we get a quote from More Than Care?
Use any of the three published phone numbers or the message form with the needs, the hours and the postcode [3]. Support is arranged around the person, so expect questions about the condition and the home before a figure follows. Ask for the hourly or weekly rate with extras and notice terms in writing. Compare it against a second dementia-care quote before agreeing.
What do the reviews say about More Than Care?
The held set is spotless: full marks across forty-one Google ratings, the largest perfect set in this round. That size gives the stars real substance against an uninspected listing. Counts move as new reviews land, so treat any figure here as a snapshot and open the listing itself for the latest picture.
How does More Than Care compare with the others in the round?
It sits eighth of ten, between Ideal Home Care and Supreme Homecare, as the leading one-to-one dementia pick. Its customer record beats the whole table, while its regulator record trails most of it. For close dementia support at home, that split is the whole story. An inspection would settle the open half of that split.
Others assessed for this trade
- JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
- Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
- Enliva Homecare Telford69.1 / 100Ranked 3. Best for live-in, dementia or palliative care at home.
- Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.
Sources
- More Than Care homepage — CQC-regulated Shropshire care Retrieved 4 September 2026.
- More Than Care about page — history, staffing and council working Retrieved 4 September 2026.
- More Than Care contact page — phones, hours and shop address Retrieved 4 September 2026.
- Companies House — MORE THAN CARE (TELFORD) LIMITED overview (13978242) Retrieved 4 September 2026.
- CQC — More Than Care (Telford) location, not yet inspected Retrieved 4 September 2026.
- Google Maps listing — More Than Care, Telford Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.