Telford RankedIndependent rankings of local services in Telford
Assessment · home care agencies round home-care-2026-09

More Than Care review

Ranked 8 of 10 in Home care agencies in Telford

Best for: dementia support at home with 1:1 staffing

Active

Trading as More Than Care (Telford) Limited · Shop 2, Teagues Crescent, Trench, Telford, Shropshire, TF2 6RX · Service area: Telford, Shropshire

More Than Care in short

More Than Care is a Trench-based service offering one-to-one and two-to-one support alongside live-in care, with a stated dementia specialism and joint working with the council's social services. The about page puts history to the claim: founded in 2019 with dozens of staff, and three phone numbers and a message form are published. Our review finds a confident local service with a clear niche.

Customer reviews are spotless: full marks from 41 Google reviews, one of the largest sets in the round. The regulator listing is registered but uninspected, and prices and insurance detail are unpublished, with a shop address on the contact page. What counts against More Than Care is youth on the public record rather than anything adverse. Our verdict: the pick for one-to-one dementia support at home.

More Than Care reviews and ratings on other sites

Every public rating we hold for More Than Care, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 541

Our verdict

Our judgement: More Than Care suits Telford households wanting 1:1 or 2:1 support or live-in care, with a stated dementia specialism and council joint working behind it [2]. The gaps are an uninspected CQC listing and no published prices or insurance details [1] [5].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
67.1 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 41 reviews [6].

Qualifications and accreditations C2 · weight 25%

80

CQC registration is listed on the register; the service was registered in August 2023 and has not been inspected yet [5].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2022 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

No rates, call-out fee, free-quote offer, price list or VAT position is published on the opened site pages [1] [3].

Website and service information C7 · weight 5%

60

The about and contact pages set out 1:1 and 2:1 support, live-in care and the Trench shop address with phones, hours and a form [2] [3], though the main homepage carries little static service copy [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2022Source companies-house
Founded (stated)2019 as a micro-providerSource provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Google listing shows 5.0 from 41 reviews, seen 4 September 2026 [6].

  • The service describes 1:1 and 2:1 support, live-in care and dementia expertise, and says it works with Telford and Wrekin Council social services [2].

  • The about page states the service was founded in 2019 and now employs 35 staff [2].

Limitations

  • The CQC register lists the service but shows no inspection or rating yet, and no prices or insurance details are published [1] [5].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about More Than Care

Is More Than Care any good?

On the evidence, yes for close support: it ranks eighth in our Telford home-care table, holds full marks on Google across a large set, and states a dementia specialism. The regulator listing is uninspected and the site states no prices, so read the full page and its sources. Confirm cover and cost in writing before agreeing anything.

Is More Than Care registered with the CQC?

It appears on the Care Quality Commission register but has not been inspected yet, after registration in August 2023 [5]. Search the name on the commission's site to read the current entry. Check it again before you book if time has passed.

What does More Than Care charge?

The site publishes no prices, rates or insurance detail [1] [3]. That means the quote does the talking: send your list of needs and hours and ask for the rate in writing. Compare like with like against a second quote before you agree anything.

Where does More Than Care work?

More Than Care works from its Trench base, serving Telford and Shropshire households [2] [3]. Support is arranged around the person, so availability can vary. The contact page carries the shop address with phones and a message form. Ask about cover for nights and weekends.

How is More Than Care ranked?

It ranks eighth of the ten home-care services in our September round, the leading one-to-one dementia pick. It sits one place ahead of Supreme Homecare in the table. It scores on customer evidence with an uninspected listing counting against it. Read the full review, then ask for the written quote.

Others assessed for this trade

  1. JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
  2. Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
  3. Enliva Homecare Telford69.1 / 100Ranked 3. Best for live-in, dementia or palliative care at home.
  4. Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.

Sources

  1. More Than Care homepage — CQC-regulated Shropshire care Retrieved 4 September 2026.
  2. More Than Care about page — history, staffing and council working Retrieved 4 September 2026.
  3. More Than Care contact page — phones, hours and shop address Retrieved 4 September 2026.
  4. Companies House — MORE THAN CARE (TELFORD) LIMITED overview (13978242) Retrieved 4 September 2026.
  5. CQC — More Than Care (Telford) location, not yet inspected Retrieved 4 September 2026.
  6. Google Maps listing — More Than Care, Telford Retrieved 4 September 2026.

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