Telford RankedIndependent rankings of local services in Telford
Assessment · home care agencies round home-care-2026-09

Enliva Homecare Telford review

Ranked 3 of 10 in Home care agencies in Telford

Best for: live-in, dementia or palliative care at home

Active

Trading as Sentinel Care Limited · Telford · Service area: Telford, Shrewsbury, Bridgnorth

Enliva Homecare Telford in short

Enliva Homecare Telford is the local face of Sentinel Care, offering live-in, dementia, Parkinson's, stroke, brain injury and end-of-life care across Telford and nearby towns. The company behind it has run since 2001, the regulator rates the Telford service Good, and a round the clock care team backs the office hours. Shrewsbury and Bridgnorth sit inside the same advertised patch. Our review rates that breadth and staying power as the package to beat for everyday care at home.

Customer reviews are strong: high marks from 17 Google reviews. The gaps are practical rather than clinical, with no prices, no insurance detail and no email route on the site — only phones and an enquiry form. What counts against Enliva Homecare Telford is paperwork, not care. Our verdict: the everyday-care pick for most Telford households.

Enliva Homecare Telford reviews and ratings on other sites

Every public rating we hold for Enliva Homecare Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.7 out of 517

Our verdict

Our judgement: Sentinel Homecare, trading as Enliva, suits Telford households wanting live-in, dementia or palliative care from a long-running company with a CQC Good rating [1] [3] [4]. The gaps are practical: no published prices, insurance details or email route [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.1 / 100

Customer evidence C1 · weight 30%

66

Google 4.7 out of 5 from 17 reviews [5].

Qualifications and accreditations C2 · weight 25%

90

CQC registration is listed on the register with an overall rating of Good [4].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2001 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

No rates, call-out fee, price list or VAT position is published; the enquiry form offers a price-on-application option instead [1].

Website and service information C7 · weight 5%

85

The Telford page sets out live-in, dementia, palliative and personal care across named towns, with office hours, phones and an enquiry form [1] [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2001Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Google listing shows 4.7 from 17 reviews, seen 4 September 2026 [5].

  • The Telford page lists live-in, dementia, Parkinson's, stroke, brain injury and end-of-life care, with office hours and a 24/7 care team [1].

  • The company record shows SENTINEL CARE LIMITED active since August 2001 [3].

Limitations

  • No prices, insurance details or email address are published on the opened pages [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

Review this business

Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

We publish your first name and last initial only, for example Sarah M.

We keep your email address private and use it to contact you about your review.

Choose between 1 and 5, where 5 means the work fully met your expectations.

Describe the job in a few words, for example Consumer unit replacement.

Pick the month and year the work was completed, within the last three years.

Describe the work, how it went, and anything other readers should check before booking.

Attach a PDF or photo of the invoice for this job so the editor can confirm the work; only the editor sees it.

Questions about Enliva Homecare Telford

Is Enliva Homecare Telford any good?

On the evidence, yes for everyday care: it ranks third in our Telford home-care table, holds strong Google marks, and brings a broad range with round the clock cover. The review set is modest and the site states no prices, so read the full page and its sources. Ask for the rate in writing before agreeing anything.

Is Enliva Homecare Telford registered with the CQC?

Yes. The Telford service is listed on the Care Quality Commission register under Sentinel Care Limited and is rated Good [1] [4]. Search the name on the commission's site to read the latest report and its date. Check the entry again before you book if time has passed.

What does Enliva Homecare Telford charge?

The site publishes no prices or insurance detail, offering a price-on-application enquiry form instead [1]. That means the quote does the talking: send your list of needs and hours and ask for the rate in writing. Compare like with like against a second quote before you agree anything.

Where does Enliva Homecare Telford work?

Enliva Homecare Telford serves Telford with Shrewsbury and Bridgnorth also named on its pages [1]. Cover is arranged around assessed need, so availability can vary. The Telford page lists office hours with a round the clock care team behind them. Send your postcode with the enquiry to confirm you are covered.

How is Enliva Homecare Telford ranked?

It ranks third of the ten home-care services in our September round, the leading everyday-care pick. It scores on range, history and registration strength with unpublished prices counting against it. Read the full review, then ask for the written quote.

Others assessed for this trade

  1. JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
  2. Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
  3. Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.
  4. Lexrae Support68.8 / 100Ranked 5. Best for supported living for adults with learning disabilities.

Sources

  1. Enliva Homecare Telford page — services, hours and contact Retrieved 4 September 2026.
  2. Enliva Homecare about page — group services and locations Retrieved 4 September 2026.
  3. Companies House — SENTINEL CARE LIMITED overview (04268214) Retrieved 4 September 2026.
  4. CQC — Enliva Homecare (Telford and South Staffs) location, rated Good Retrieved 4 September 2026.
  5. Google Maps listing — Sentinel Homecare, Telford Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.

Suggest a correction Claim this listing Send a response