Enliva Homecare Telford review
Ranked 3 of 10 in Home care agencies in Telford
Best for: live-in, dementia or palliative care at home
Active
Trading as Sentinel Care Limited · Telford · Service area: Telford, Shrewsbury, Bridgnorth
Enliva Homecare Telford in short
Enliva Homecare Telford is the local face of Sentinel Care, offering live-in, dementia, Parkinson's, stroke, brain injury and end-of-life care across Telford and nearby towns. The company behind it has run since 2001, the regulator rates the Telford service Good, and a round the clock care team backs the office hours. Shrewsbury and Bridgnorth sit inside the same advertised patch. Our review rates that breadth and staying power as the package to beat for everyday care at home.
The record shows the Telford face of Sentinel Care, run from Vickers House on Halesfield, with company history stretching back past the turn of the century. The range runs from live-in and dementia care through Parkinson's, stroke and brain injury to end-of-life support — the widest everyday menu in the round. The stated patch takes in Telford with Shrewsbury and Bridgnorth alongside, and a round the clock care team stands behind office hours.
Customer reviews are strong: high marks from 17 Google reviews. The set is modest for a firm of this age, so the long company record carries as much of the argument as the stars.
The gaps are practical rather than clinical, with no prices, no insurance detail and no email route on the site — only phones and an enquiry form. What counts against Enliva Homecare Telford is paperwork, not care. Our verdict: the everyday-care pick for most Telford households.
Our verdict
Our judgement: Sentinel Homecare, trading as Enliva, suits Telford households wanting live-in, dementia or palliative care from a long-running company with a CQC Good rating [1] [3] [4]. The gaps are practical: no published prices, insurance details or email route [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 69.1 / 100
Qualifications and accreditations C2 · weight 25%
90 out of 100
CQC registration is listed on the register with an overall rating of Good [4].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No rates, call-out fee, price list or VAT position is published; the enquiry form offers a price-on-application option instead [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2001 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCSourcedchecked 4 September 2026. Reference 1-137478613.
Strengths
Limitations
No prices, insurance details or email address are published on the opened pages [1].
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Enliva Homecare Telford
Is Enliva Homecare Telford any good?
On the evidence, yes for everyday care: it ranks third in our Telford home-care table, holds strong Google marks, and brings a broad range with round the clock cover. The review set is modest and the site states no prices, so read the full page and its sources. Ask for the rate in writing before agreeing anything.
Is Enliva Homecare Telford registered with the CQC?
Yes. The Telford service is listed on the Care Quality Commission register under Sentinel Care Limited and is rated Good [1] [4]. Search the name on the commission's site to read the latest report and its date. Check the entry again before you book if time has passed. Read what inspectors saw, noting the report date, rather than stopping at the headline.
What does Enliva Homecare Telford charge?
The site publishes no prices or insurance detail, offering a price-on-application enquiry form instead [1]. That means the quote does the talking: send your list of needs and hours and ask for the rate in writing. Compare like with like against a second quote before you agree anything. Ask what the rate assumes about evenings, weekends and travel, so the weekly total holds.
Where does Enliva Homecare Telford work?
Enliva Homecare Telford serves Telford with Shrewsbury and Bridgnorth also named on its pages [1]. Cover is arranged around assessed need, so availability can vary. The Telford page lists office hours with a round the clock care team behind them. Send your postcode with the enquiry to confirm you are covered.
How is Enliva Homecare Telford ranked?
It ranks third of the ten home-care services in our September round, the leading everyday-care pick. It scores on range, history and registration strength with unpublished prices counting against it. Read the full review, then ask for the written quote. Compare it against Jobmerger on hours, rate and registration before deciding.
How do we get a quote from Enliva Homecare Telford?
Use the published phones or the price-on-application enquiry form and send the needs, the hours and the postcode [1]. Cover is arranged around assessed need, so expect an assessment conversation before a figure follows. Ask for the hourly or weekly rate with extras and notice terms in writing. Compare it against a second everyday-care quote before agreeing.
What do the reviews say about Enliva Homecare Telford?
The held set shows high marks across seventeen Google ratings — warm but modest for a firm trading this long. Read the words behind the stars as well as the score. Counts move as new reviews land, so treat any figure here as a snapshot and open the listing itself for the latest picture.
How does Enliva Homecare Telford compare with the others in the round?
It sits third of ten, between Komplex Community and Jobmerger Support Services, as the leading everyday-care pick. Its breadth of range and length of history set it apart from the younger firms below it. The check on all of them is the same: unpublished prices, so the written quote decides.
Others assessed for this trade
- JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
- Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
- Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.
- Lexrae Support68.8 / 100Ranked 5. Best for supported living for adults with learning disabilities.
Sources
- Enliva Homecare Telford page — services, hours and contact Retrieved 4 September 2026.
- Enliva Homecare about page — group services and locations Retrieved 4 September 2026.
- Companies House — SENTINEL CARE LIMITED overview (04268214) Retrieved 4 September 2026.
- CQC — Enliva Homecare (Telford and South Staffs) location, rated Good Retrieved 4 September 2026.
- Google Maps listing — Sentinel Homecare, Telford Retrieved 4 September 2026.
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