Assessment · home care agencies round home-care-2026-09

Lexrae Support review

Ranked 5 of 10 in Home care agencies in Telford

Best for: supported living for adults with learning disabilities

Active

Trading as Lexrae Support Ltd · Telford · Service area: Telford, Shrewsbury, Coventry, Stoke-on-Trent

Lexrae Support in short

Lexrae Support provides supported living, respite and complex care for adults with learning disabilities and autism across Telford and nearby areas, with a published referral route into the service. The regulator rates it Good overall with Outstanding for caring, a combination few local rivals match. Our review finds a specialist that knows exactly who it serves. Phone, email and a referral form are all published, and Shrewsbury households sit inside the same patch.

Customer reviews are strong: high marks from 15 Google reviews. The company record shows an active limited company, and the contact routes are clear. What counts against Lexrae Support is thin buyer detail, with no prices, insurance information or hours on the site. Our verdict: the pick for supported living where learning disability or autism is the need.

Lexrae Support reviews and ratings on other sites

Every public rating we hold for Lexrae Support, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.7 out of 515

Our verdict

Our judgement: Lexrae Support suits Telford families arranging supported living for an adult with learning disabilities or autism, with a CQC Good rating and Outstanding for caring behind it [1] [4]. The gaps are practical: no published prices, insurance details or hours [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.8 / 100

Customer evidence C1 · weight 30%

66 out of 100

Google 4.7 out of 5 from 15 reviews [5].

Qualifications and accreditations C2 · weight 25%

90 out of 100

CQC registration is listed on the register with an overall rating of Good and Outstanding for caring, reported May 2026 [4].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2020 [3].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rates, call-out fee, free-quote offer, price list or VAT position is published on the opened site pages [1].

Website and service information C7 · weight 5%

80 out of 100

The site sets out supported living, respite and complex care with its CQC position, address, phone, email and referral form [1] [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2020Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Google listing shows 4.7 from 15 reviews, seen 4 September 2026 [5].

  • The CQC register rates the service Good overall with Outstanding for caring, following a 2026 assessment [4].

  • Its site describes supported living, respite and complex care with a published referral route [1] [2].

Limitations

  • No prices, insurance details or opening hours are published on the site [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Lexrae Support

Is Lexrae Support any good?

On the evidence, yes for its niche: it ranks fifth in our Telford home-care table, holds strong Google marks, and carries Good overall with Outstanding for caring. The review set is modest and the site states no prices, so read the full page and its sources. Ask for rate and hours in writing before agreeing anything.

Is Lexrae Support registered with the CQC?

Yes. The service appears on the Care Quality Commission register, rated Good overall with Outstanding for caring [4]. Search the name on the commission's site to read the latest report and its date. Check the entry again before you book if time has passed.

What does Lexrae Support charge?

The site publishes no prices, rates or insurance detail [1]. That means the quote does the talking: use the referral route to ask for the rate in writing, with extras listed. Compare like with like against a second quote before you agree anything.

Where does Lexrae Support work?

Lexrae Support serves Telford and Shrewsbury, with Coventry and Stoke-on-Trent also in its stated area. Placements depend on current vacancies and assessed need. The contact page carries the address with phone, email and the referral form. Ask about waiting times for a placement.

How is Lexrae Support ranked?

It ranks fifth of the ten home-care services in our September round, the leading learning-disability pick. It scores on registration strength and customer evidence with thin buyer detail counting against it. Read the full review, then ask for the written quote.

Others assessed for this trade

  1. JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
  2. Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
  3. Enliva Homecare Telford69.1 / 100Ranked 3. Best for live-in, dementia or palliative care at home.
  4. Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.

Sources

  1. Lexrae Support homepage — supported living services and CQC position Retrieved 4 September 2026.
  2. Lexrae Support contact page — address, phone, email and form Retrieved 4 September 2026.
  3. Companies House — LEXRAE SUPPORT LTD overview (12598369) Retrieved 4 September 2026.
  4. CQC — Lexrae Support Ltd location, rated Good Retrieved 4 September 2026.
  5. Google Maps listing — Lexrae Support, Telford Retrieved 4 September 2026.

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