Assessment · home care agencies round home-care-2026-09

Komplex Care review

Ranked 10 of 10 in Home care agencies in Telford

Best for: children and adults needing nurse-led complex care

Active

Trading as Komplex Care Limited · Telford · Service area: Telford

Komplex Care in short

Komplex Care provides nurse-led complex care at home for children and adults, covering ventilation, tracheostomy, airway management and feeding support. The regulator rates the Telford service Good in all five inspection areas. Our review finds serious clinical capability from a Telford-based team with a checkable company record. Phone, email and a referral form are published, with a quality and safety section alongside the service descriptions.

Customer reviews are the softest in the table: just below four stars from 41 Google reviews. Prices and insurance detail are unpublished. The company record shows an active limited company with a Telford office. What counts against Komplex Care is the review record rather than the nursing. Our verdict: a credible clinical pick for ventilation and feeding support, with family feedback counting against it.

Komplex Care reviews and ratings on other sites

Every public rating we hold for Komplex Care, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
Source	Rating	Reviews	Read on
Google	3.9 out of 5	41	4 September 2026

Our verdict

Our judgement: Komplex Care suits Telford families needing nurse-led complex care at home, with ventilation and feeding support and a CQC Good rating on record ^[1] ^[2] ^[5]. The Google average of 3.9 from 41 reviews tempers the clinical picture, and prices and insurance details are unpublished ^[1] ^[6].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score: 63.7 / 100

Customer evidence C1 · weight 30%

48 out of 100

Google 3.9 out of 5 from 41 reviews ^[6].

Qualifications and accreditations C2 · weight 25%

90 out of 100

CQC registration is listed on the register with an overall rating of Good, reported June 2021 ^[5].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2019 ^[4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rates, call-out fee, free-quote offer, price list or VAT position is published on the opened site pages ^[1].

Website and service information C7 · weight 5%

85 out of 100

The site sets out nurse-led complex care services and conditions with a quality and safety section, and gives the Telford office with phone, email and referral form ^[1] ^[2] ^[3].

Evidence

Every fact held for this provider, with its source and check date.
Fact	Value	Source	Read
Limited company since	2019	Source companies-house	4 September 2026

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

CQCSourcedchecked 4 September 2026. Reference 1-7606930867.

Strengths

The site sets out nurse-led care for ventilation, tracheostomy, airway management and PEG feeding for children and adults ^[1] ^[2].
The CQC register rates the Telford service Good in all five inspection areas ^[5].
The company record shows KOMPLEX CARE LIMITED active since July 2019 with its registered office at St James House, Telford ^[4].

Limitations

Google reviews average 3.9 from 41 reviews, seen 4 September 2026, and no prices or insurance details are published ^[1] ^[6].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Komplex Care

Is Komplex Care any good?

Clinically, yes; on feedback, with caveats: it ranks tenth in our Telford home-care table, with nurse-led ventilation and feeding support and Good ratings across the board. Its review average is the softest in the table, so read the full page and its sources. Ask for the rate in writing before agreeing anything.

Is Komplex Care registered with the CQC?

Yes. The Telford service appears on the Care Quality Commission register and is rated Good in all five inspection areas ^[5]. Search the name on the commission's site to read the latest report and its date. Check the entry again before you book if time has passed.

What does Komplex Care charge?

The site publishes no prices, rates or insurance detail ^[1]. That means the quote does the talking: send the clinical needs and hours and ask for the rate in writing. Compare like with like against a second quote before you agree anything.

Where does Komplex Care work?

Komplex Care works from its Telford base at St James House, serving Telford households ^[1] ^[3]. Complex packages are staffed case by case, so availability can vary. The contact page carries the address with phone, email and form. Ask about cover for nights and weekends.

How is Komplex Care ranked?

It ranks tenth of the ten home-care services in our September round, the second nurse-led clinical pick. It scores on registration strength and website clarity with its review average counting against it. Read the full review, then ask for the written quote.

Others assessed for this trade

JAM Care70.9 / 100Ranked 1. Best for nurse-led complex care with top customer reviews.
Komplex Community70.3 / 100Ranked 2. Best for adults with complex needs seeking supported living.
Enliva Homecare Telford69.1 / 100Ranked 3. Best for live-in, dementia or palliative care at home.
Jobmerger Support Services68.9 / 100Ranked 4. Best for domiciliary and live-in care with free assessment.

Sources

Komplex Care homepage — nurse-led complex care services Retrieved 4 September 2026.
Komplex Care about page — conditions covered across the UK Retrieved 4 September 2026.
Komplex Care contact page — address, phone, email and form Retrieved 4 September 2026.
Companies House — KOMPLEX CARE LIMITED overview (12116144) Retrieved 4 September 2026.
CQC — Komplex Care Limited location, rated Good Retrieved 4 September 2026.
Google Maps listing — Komplex Care Limited, Telford Retrieved 4 September 2026.

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