How we chose
We started from two dozen flooring firms found across Telford on the map. Scheme memberships were sourced from the flooring trade directories, each firm's own website and established review platforms [1] [2]. Each business must first meet our basic checks: it is who it says it is, it is trading today and can be reached, and anything it must hold by law is in place. Ten firms met all three. We looked first at what customers say — the star rating itself, since beyond a small handful of reviews volume adds nothing — then qualifications, then whether the firm has traded two years or more and whether its cover is stated, then pricing clarity and website detail. All evidence is dated early September 2026.
How to hire
Match the fitter to the floor first. Carpet shops live on measuring, underlay and tidy joins around doors and stairs, while hard-floor specialists live on level subfloors, expansion gaps and trims. Wood and glue-down vinyl punish a wavy base that click-fit laminate might forgive, so say which rooms, which material and what sits underneath today — boards, screed or old tiles — in your first enquiry, with rough room sizes if you have them.
Flooring has no legal register, so there is no licence number to demand the way there is for gas or electrics. Instead search the Contract Flooring Association directory and the NICF directory of fitters for the business name, trying county and postcode, and treat maker-approved badges as retailer statuses stated by the firm rather than independent vetting [1] [2]. TrustMark lists firms that have passed checks on trading practices as well as competence [8]. Check the listing yourself rather than trusting a logo on a van.
Take the free measure most Telford shops offer, and use the visit. Ask the surveyor to check the subfloor for flatness and damp, especially on concrete and new screed, and to confirm what happens to skirting, doors that need trimming and radiators that need lifting. Get samples home in daylight before you choose a shade, and agree who moves furniture and what the stairs add — staircases are slow, fiddly work that costs more than a plain room.
Get two or three itemised written quotes on the same written scope so you compare like with like [5] [6]. Each should name the material range and colour, the underlay grade, grippers, thresholds and beading, subfloor preparation, uplift and disposal of the old floor, labour and materials separately, the start date and how long the rooms are out of use, and payment stages — a deposit for materials is normal, full payment before completion is not.
Confirm cover and waste before anyone lifts a tool. Ask what public liability insurance the fitter holds and check the dates cover your job, and agree who takes the old flooring away — any firm carrying waste must hold a waste carrier registration you can check on the public register, with a transfer note or invoice describing the waste [7]. A trustworthy trader shares these papers without a fuss [6].
Finish with paperwork you can file. Keep the itemised invoice, the manufacturer guarantees for the materials and the fitter's own workmanship guarantee with its length and cover in writing, plus any floor-care guides for wood or vinyl [6]. Note snags while the fitter is still on site and agree the fix date in writing. Firms can send a response after a page is published and we print it alongside the assessment.
Telford and Wrekin adds local wrinkles worth knowing before the survey. Parts of Wellington, Newport, Horsehay and the Severn Gorge sit in conservation areas, where extra permission rules can apply to building changes [11]. Listed homes are stricter still: the listing covers the whole building inside and out, including features such as internal floor tiles, and works affecting its character need listed building consent before they start [12]. Mention a listed or conservation-area address in your first enquiry so the fitter prices any constraints early. For the old floor coming up, the council's Hortonwood and Halesfield recycling centres take household waste daily with proof of address, while vans and trailers need an E-permit [13]; the fitter's own waste carrier registration still matters for anything it carries away [7].
A typical job runs the same course whatever the material. Send photos, room sizes and the current floor covering with your first enquiry, then take the free measure most Telford shops offer and use the visit to settle subfloor questions, skirting, doors and radiators. Compare the written quotes on identical rooms, agree a start date with room downtime in writing, and clear each room back to the skirting before fitting day. Keep pets and children off fresh adhesive and levelling compound, walk each finished room with the fitter, and hold the snag list and the balance until every fix has a date.
A complete quote also states the VAT position on every figure, what changes the price if the subfloor proves worse than the survey suggested, and payment in stages tied to delivery and completion rather than a single upfront sum [5] [6]. At sign-off, your file should hold the itemised invoice, both guarantees with lengths and exclusions stated, the care guides, and the dated snag list with its fix dates [6]. Anything promised on the day that is missing from that file is worth chasing before the balance leaves your account.
Pricing
As of autumn 2026, laminate sets the benchmark: a March 2026 Checkatrade guide averages supply and fit at about £60 per square metre, with materials £20–£60, fitting £15–£40 per square metre or £240–£300 a day, and single rooms around £300–£600 with underlay at £5–£10 per square metre [4].
Carpet runs on the material. Which? priced three major retailers in November 2025, VAT included: synthetics from under £5 per square metre, polypropylene from £10, polyester near £25 and wool from £30, with underlay £3–£11 per square metre on top of fitting [3]. For context, one Wellington shop advertises a whole house in carpet up to eighty square metres at £650 including fitting — the only fitted price published anywhere in this round.
Preparation moves the price most. Latex levelling over an uneven slab, uplift and disposal of the old floor, furniture moving, door trimming, stairs and alcoves, and glue-down vinyl over click-fit all add labour, and Telford usually sits below London and South East prices. Ask which of these your survey found, and get each priced as a line, not a shrug.
Ask whether VAT sits inside or on top of every figure, since trade talk mixes the two — the Which? material prices above include it [3]. Almost no Telford fitter publishes rates, so your quotes do the talking: get the scope, the guarantee length and what changes the price if the subfloor is worse than expected all in writing before work starts [6].
For carpeted bedrooms and lounges, a March 2025 Checkatrade guide puts a standard bedroom at £550–£650 plus VAT, a lounge at the same figure, a single straight staircase at £150–£250 plus VAT, and underlay with fitting at £8–£12 per square metre, with fitters on day rates of £150–£250 [9]. Stairs, pattern matching and awkward alcoves push labour above those benchmarks.
Wood costs more and varies by board: a February 2025 Checkatrade guide averages engineered boards near £50 per square metre with fitting near £45, solid hardwood past £80 with fitting at £35–£60, and fitters near £250 a day [10]. Glue-down and nailed boards, parquet patterns and on-site finishing all push labour above a floating floor.
Luxury vinyl sits between the two: the same guide averages LVT materials near £35 per square metre with fitting near £45 [10]. Glue-down tiles punish uneven subfloors that click-fit planks forgive, so the levelling line on the survey decides whether the guide price holds for kitchens and halls.
Red flags
Prices a whole house of flooring without measuring a single room.
Names no material range, maker, underlay grade or fitting method on the written quote.
Plans to lay laminate or glue-down vinyl over a visibly uneven floor with no preparation priced in.
Offers to take the old flooring away but shows no waste carrier registration you can check [7].
Asks for full payment in cash before the fitting date, with no written terms [6].
Will not say who actually does the fitting or put the arrangement in writing.
Promises a guarantee but puts no length, cover or exclusions in writing [6].
Arrives to fit on the day of the survey with no written quote behind the work.
Glosses over an uneven or damp subfloor instead of pricing the preparation it needs.
Corrections and business responses
Tell us what needs checking, or ask to claim a listing and reply to an assessment.