Assessment · estate agents round estate-agents-2026-09

DB Roberts Wellington review

Assessed in Estate agents in Telford

Active

Trading as D B Roberts & Partners Limited · 30 Market Street, Wellington, Shropshire, TF1 1DT · Service area: Telford, Wellington, Shrewsbury, Stafford, Wolverhampton

DB Roberts Wellington in short

DB Roberts Wellington is the firm's original branch on Market Street, open since the sixties with its team and hours published. The operating company sits checkably behind the name, redress is on the ombudsman register, and the compliance page states client money protection with RICS. Sellers get the oldest high street name in the firm's network with free valuations.

The record shows sales from the Market Street branch, with commercial and land routes in the wider firm rather than a lettings desk. The stated patch runs from Wellington and Telford out to Shrewsbury, Stafford and Wolverhampton. Sellers get the oldest high street name in the firm's network. The branch page pairs the team and opening hours with an area guide and valuation booking. Free valuations are on offer, with the main site covering lettings and management across the wider branch network.

Customer reviews are excellent, with 4.8 from 99 Google reviews, the sole public source we hold, though the base is smaller than its sister branches. The branch page pairs the history with a named local team and an area guide. The score sits a touch below its sister branches on a smaller base.

Our view is that DB Roberts Wellington suits sellers who want the firm's original branch with a named local team. What counts against it is pricing: no fee scale or VAT position is published, so costs only emerge at valuation, and insurance cover is not stated. That evidence is what leaves it outside the top ten.

DB Roberts Wellington reviews and ratings on other sites

Every public rating we hold for DB Roberts Wellington, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 599

Our verdict

Our view is that DB Roberts Wellington suits sellers who want the firm's original branch with a named local team and free valuations [1]. The Google base is smaller here at 99 reviews at 4.8 [6]. Fees only emerge at valuation since no scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
65.9 / 100

Customer evidence C1 · weight 30%

68 out of 100

Google 4.8 out of 5 from 99 reviews [6].

Qualifications and accreditations C2 · weight 25%

75 out of 100

RICS Client Money Protection membership is listed on the business's own website [1] [2]. The Property Ombudsman registration is on the issuing register.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2004 [5].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

Free valuations are offered [1] [2]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

85 out of 100

The branch page gives the address, opening hours, team and area guide with valuation booking [1]; the main site covers sales, lettings and management across the branch network [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading62Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The branch page traces the firm to its first Wellington opening in 1964, with the branch address, team and hours published [1].

  • The company record is checkable: D B ROBERTS & PARTNERS LIMITED has been active since 7 December 2004 [5].

  • Redress is on the register [4], and the compliance page states client money protection with RICS [3].

Limitations

  • No fee scale or VAT position is published, and no insurance details appear on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about DB Roberts Wellington

Is DB Roberts Wellington any good?

On the evidence, yes for sellers who want the firm's original branch: it was assessed in our September round but sits outside the top ten, and holds 4.8 from 99 Google reviews. No fee scale or VAT position is published and insurance is not stated. Read the full review, then ask for the sales fee in writing.

Is DB Roberts on the ombudsman register?

Yes. The company is listed on the Property Ombudsman register, and the compliance page states client money protection with RICS. That covers the legal redress check and the landlord money check together. Search the trading name on the register yourself before you instruct.

What does DB Roberts Wellington charge?

It publishes no fee scale, rates or VAT position, so every figure emerges at valuation. Free valuations are offered as the way in. Ask for the full written schedule with the VAT position before you instruct. Get everything on one written page before you agree anything.

Where does DB Roberts Wellington work?

From Market Street in Wellington, covering Telford with Shrewsbury, Stafford and Wolverhampton named in its patch. Send your postcode with the enquiry to confirm you are covered, and ask which negotiator handles your street. Ask which negotiator covers your street and whether viewings run at weekends.

How is DB Roberts Wellington ranked?

It was assessed in our September round on the same evidence but sits outside the top ten of estate agents. Read the table and the cards, then get two or three quotes on the same scope. Firms are listed in score order.

How do I get a quote from DB Roberts Wellington?

Contact the Market Street branch for a free valuation, then ask for the sales fee in writing with the VAT position. No scale is published, so the written quote is the only comparable figure. Put it beside two rival quotes on the same scope before you instruct. Send the address, property type and timescale with the first enquiry, so the valuation lands on a real brief.

What do customers say about DB Roberts Wellington?

Customers rate it excellently on the one public source we hold: 4.8 from 99 Google reviews. The base is smaller than its sister branches, so read the recent reviews in full rather than leaning on the headline alone. Take the figure as a starting point, then read the written detail behind it before you decide.

How does DB Roberts Wellington compare with the others in the round?

It was assessed on the same evidence but sits outside the top ten. Its sister branches at Oakengates and Telford rank third and fourth with larger review bases. Its edge is the firm's oldest high street name with a named local team; compare its written quote against those branches. Check the review against the trade table, then confirm the difference with quotes on the same scope.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for sellers and landlords wanting sales, lettings and mortgages in one place.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts69.0 / 100Ranked 3. Best for landlords wanting a dedicated management office.
  4. DB Roberts69.0 / 100Ranked 4. Best for sellers and landlords visiting Telford Shopping Centre.

Sources

  1. DB Roberts Wellington branch page — history, team and hours Retrieved 4 September 2026.
  2. DB Roberts homepage — sales, lettings and branch network Retrieved 4 September 2026.
  3. DB Roberts compliance page — Ombudsman route and client money protection Retrieved 4 September 2026.
  4. The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
  5. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts, Wellington Retrieved 4 September 2026.

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