Telford RankedIndependent rankings of local services in Telford
Assessment · estate agents round estate-agents-2026-09

DB Roberts review

Ranked 4 of 10 in Estate agents in Telford

Best for: sellers and landlords visiting Telford Shopping Centre

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Telford is the firm's town-centre branch inside the Southwater Arcade, backed by the same operating company as its sister branches. Redress is on the ombudsman register, the compliance page states client money protection with RICS, and the branch pages give local teams with free valuations. Sellers and landlords get a walk-in shopfront with a county network behind it.

The record shows sales and lettings from the Southwater branch, with commercial, management and land routes in the wider firm. The stated patch runs from Telford out to Shrewsbury, Wellington, Oakengates, Stafford and Wolverhampton. Sellers and landlords get a walk-in branch with a county network behind it. The branch pages cover sales, lettings, auctions, management, conveyancing and mortgages with valuation booking.

Customer reviews are outstanding, with 4.9 from 401 Google reviews, the sole public source we hold. The operating company stretches back over two decades, and the branch pages cover sales, lettings, auctions, management and mortgages. That is the largest base of the three DB Roberts branches. The score shares the round's highest rating, with the volume to back it.

Our view is that DB Roberts suits sellers and landlords who want a town-centre branch with a long company record. What counts against it is pricing: no fee scale or VAT position is published, so costs only emerge at valuation, and insurance cover is not stated. That combination is what puts it fourth of the ten.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our view is that DB Roberts Telford suits sellers and landlords who want a town-centre branch backed by a company record going back to 2004 [1] [5]. The Google base is large at 401 reviews at 4.9 [6]. Fees only emerge at valuation since no scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 401 reviews [6].

Qualifications and accreditations C2 · weight 25%

85

RICS and Client Money Protection (RICS) and RICS Client Money Protection membership is listed on the business's own website [1] [2]. The Property Ombudsman registration is on the issuing register.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [5].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

Free valuations are offered [1] [2]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

85

Branch pages give addresses, opening hours, teams and area guides with valuation booking [1]; the sites cover sales, lettings, auctions, management, conveyancing and mortgages [1] [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The branch sits in the Southwater Arcade with its address published alongside the wider branch network [1].

  • The company record is checkable: D B ROBERTS & PARTNERS LIMITED has been active since 7 December 2004 [5].

  • Redress is on the register [4], and the compliance page states client money protection with RICS [3].

Limitations

  • No fee scale or VAT position is published, and no insurance details appear on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about DB Roberts

Is DB Roberts Telford any good?

On the evidence, yes for sellers and landlords who want a town-centre branch: it ranks fourth of the ten estate agents in our September round and holds 4.9 from 401 Google reviews. No fee scale or VAT position is published and insurance is not stated. Read the full review, then ask for the full fee schedule in writing.

Is DB Roberts on the ombudsman register?

Yes. The company is listed on the Property Ombudsman register, and the compliance page states client money protection with RICS. That covers the legal redress check and the landlord money check together. Search the trading name on the register yourself before you instruct.

What does DB Roberts Telford charge?

It publishes no fee scale, rates or VAT position, so every figure emerges at valuation. Free valuations are offered as the way in. Ask for the full written schedule with the VAT position before you instruct. Get everything on one written page before you agree anything.

Where does DB Roberts Telford work?

From the Southwater Arcade in the shopping centre, covering Telford with Shrewsbury, Wellington, Oakengates and Stafford named in its patch. Send your postcode with the enquiry to confirm you are covered, and ask which negotiator handles your street. Ask which negotiator covers your street and whether viewings run at weekends.

How is DB Roberts Telford ranked?

It ranks fourth of the ten estate agents in our September round, picked for sellers and landlords visiting Telford Shopping Centre. Read the table and the cards, then get two or three quotes on the same scope. Firms are listed in score order.

How do I get a quote from DB Roberts Telford?

Walk into the Southwater branch or book a free valuation, then ask for the full written fee schedule with the VAT position. No scale is published, so every figure emerges at valuation. Compare it against two rivals on the same scope before you instruct. Have the property type, area and timescale ready when you enquire, so the valuer arrives briefed.

What do customers say about DB Roberts Telford?

Customers rate it outstandingly on the one public source we hold: 4.9 from 401 Google reviews. That is the largest base of the three DB Roberts branches. Read recent reviews across sales and lettings before you decide which branch fits your job. Use the figure as a starting point and read the written detail behind it before you decide.

How does DB Roberts Telford compare with the others in the round?

It ranks fourth, picked for sellers and landlords visiting Telford Shopping Centre. Its sister management branch at Oakengates ranks just above it, and Newton Fallowell below publishes tenant charges it does not. Its edge is the walk-in town-centre branch with a county network behind it. Put this page beside the trade table, then test the claims with competing quotes on one scope.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for sellers and landlords wanting sales, lettings and mortgages in one place.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts69.0 / 100Ranked 3. Best for landlords wanting a dedicated management office.
  4. Newton Fallowell68.6 / 100Ranked 5. Best for Wellington sellers and landlords wanting a franchise branch.

Sources

  1. DB Roberts contact page — branch addresses including Telford Southwater Retrieved 4 September 2026.
  2. DB Roberts homepage — sales, lettings and branch network Retrieved 4 September 2026.
  3. DB Roberts compliance page — Ombudsman route and client money protection Retrieved 4 September 2026.
  4. The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
  5. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts, Telford Southwater Retrieved 4 September 2026.
  7. DB Roberts Wellington branch page — Telford branch manager phone Retrieved 4 September 2026.

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