Telford RankedIndependent rankings of local services in Telford
Assessment · estate agents round estate-agents-2026-09

DB Roberts review

Ranked 3 of 10 in Estate agents in Telford

Best for: landlords wanting a dedicated management office

Active

Trading as D B Roberts & Partners Limited · 6 Oxford Street, Oakengates, Telford, Shropshire, TF2 6AA · Service area: Telford, Oakengates, Shrewsbury, Wellington, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Oakengates is the lettings and property management base of a Shropshire agency, working from Oxford Street with its team and opening hours published. The company record sits checkably behind the name, redress is on the ombudsman register, and the compliance page states client money protection with RICS. Landlords get a dedicated management department rather than a sales desk doing lettings on the side.

The record shows lettings and management from the Oxford Street base, with sales, commercial and land routes in the wider firm. The stated patch runs from Telford and Oakengates out to Shrewsbury, Wellington, Stafford and Wolverhampton. Landlords deal with the management department rather than a sales desk. The branch page pairs the team and hours with an area guide and valuation booking.

Customer reviews are outstanding, with 4.9 from 354 Google reviews, the sole public source we hold. The operating company stretches back over two decades, and free valuations are on offer across sales and lettings. That is one of the larger review bases in the round. The score shares the round's highest rating.

Our view is that DB Roberts suits landlords who want the firm's management department looking after the tenancy. What counts against it is pricing: no fee scale or VAT position is published, so costs only emerge at valuation, and insurance cover is not stated. That combination is what puts it third of the ten.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5354

Our verdict

Our view is that DB Roberts Oakengates suits landlords who want the firm's management department looking after the tenancy [1]. The Google base is large at 354 reviews at 4.9 [6]. Fees only emerge at valuation since no scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.0 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 354 reviews [6].

Qualifications and accreditations C2 · weight 25%

85

RICS and Client Money Protection (RICS) and RICS Client Money Protection membership is listed on the business's own website [1] [2]. The Property Ombudsman registration is on the issuing register.

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [5].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

Free valuations are offered [1] [2]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

85

The branch page gives the address, opening hours, team and area guide with valuation booking [1]; the main site covers sales, lettings and management across the branch network [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Oakengates houses the lettings and property management department, with its team and opening hours published [1].

  • The company record is checkable: D B ROBERTS & PARTNERS LIMITED has been active since 7 December 2004 [5].

  • Redress is on the register [4], and the compliance page states client money protection with RICS [3].

Limitations

  • No fee scale or VAT position is published, and no insurance details appear on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about DB Roberts

Is DB Roberts Oakengates any good?

On the evidence, yes for landlords who want a dedicated management department: it ranks third of the ten estate agents in our September round and holds 4.9 from 354 Google reviews. No fee scale or VAT position is published and insurance is not stated. Read the full review, then ask for the full fee schedule in writing.

Is DB Roberts on the ombudsman register?

Yes. The company is listed on the Property Ombudsman register, and the compliance page states client money protection with RICS. That covers the legal redress check and the landlord money check together. Search the trading name on the register yourself before you instruct.

What does DB Roberts Oakengates charge?

It publishes no fee scale, rates or VAT position, so every figure emerges at valuation. Free valuations are offered as the way in. Ask for the full written schedule with the VAT position before you instruct. Get everything on one written page before you agree anything.

Where does DB Roberts Oakengates work?

From Oxford Street in Oakengates, covering Telford with Shrewsbury, Wellington, Stafford and Wolverhampton named in its patch. Send your postcode with the enquiry to confirm you are covered, and ask which manager handles your tenancy. Ask which negotiator covers your street and whether viewings run at weekends.

How is DB Roberts Oakengates ranked?

It ranks third of the ten estate agents in our September round, picked for landlords wanting a dedicated management office. Read the table and the cards, then get two or three quotes on the same scope. Firms are listed in score order.

How do I get a quote from DB Roberts Oakengates?

Contact the Oxford Street management department for a free valuation, then ask for the full written fee schedule with the VAT position. No scale is published, so every figure emerges at valuation. Compare it against two rival management quotes on the same service tier. Bring the property type, the area and your timescale to the first call, so the valuation comes back on a real brief.

What do customers say about DB Roberts Oakengates?

Customers rate it outstandingly on the one public source we hold: 4.9 from 354 Google reviews. That is one of the larger review bases in the round. Read recent landlord reviews in particular, since management is this branch's core job. Treat the figure as a starting point: the written detail behind it matters more than the average.

How does DB Roberts Oakengates compare with the others in the round?

It ranks third, picked for landlords wanting a dedicated management office. Belvoir and Coleman sit around it with published tenant charges it does not match; its edge is a management department with a large, highly rated review base. Compare its written schedule against both. Read the full review beside the table, then get competing quotes on the same written scope.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for sellers and landlords wanting sales, lettings and mortgages in one place.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts69.0 / 100Ranked 4. Best for sellers and landlords visiting Telford Shopping Centre.
  4. Newton Fallowell68.6 / 100Ranked 5. Best for Wellington sellers and landlords wanting a franchise branch.

Sources

  1. DB Roberts Oakengates branch page — lettings hub, team and hours Retrieved 4 September 2026.
  2. DB Roberts homepage — sales, lettings and branch network Retrieved 4 September 2026.
  3. DB Roberts compliance page — Ombudsman route and client money protection Retrieved 4 September 2026.
  4. The Property Ombudsman register — D B Roberts & Partners Retrieved 4 September 2026.
  5. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts, Oakengates Retrieved 4 September 2026.

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