Assessment · supported living providers round supported-living-2026-09

The Wrekin Housing Group review

Assessed in Supported living providers in Telford

Unknown

Trading as The Wrekin Housing Group Limited · Colliers Way, Old Park, Telford, Shropshire, TF3 4AW · Service area: Telford

The Wrekin Housing Group in short

The Wrekin Housing Group is a Telford housing association offering homes to rent, retirement living and supported housing with care services, from Colliers Way in Old Park [1]. Registration with the Regulator of Social Housing is stated on the site, and the pages cover finding a home, money advice, payments and complaints [1]. It sits inside the larger Housing Plus Group [1]. This review treats the group as a landlord first and a care provider second.

Google reviews are soft at the headline level, at 3.0 from 80 ratings [2]. No rents, fees or insurance details are published on the pages checked [1]. Trading history carries no evidence either way, and together that keeps The Wrekin Housing Group outside our ranked ten [1].

The Wrekin Housing Group reviews and ratings on other sites

Every public rating we hold for The Wrekin Housing Group, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.0 out of 580

Our verdict

Our judgement: the Wrekin Housing Group suits you if you want a large local landlord with retirement and supported housing plus an online account route [1]. The Google score of 3.0 from 80 reviews counts against it [2]. Trading history and insurance carry no evidence either way [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
49.7 / 100

Customer evidence C1 · weight 30%

28 out of 100

Google 3 out of 5 from 80 reviews [2].

Qualifications and accreditations C2 · weight 25%

70 out of 100

Regulator of Social Housing membership is listed on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rents, fees, fee scale or VAT position is published on the pages checked [1].

Website and service information C7 · weight 5%

85 out of 100

The site covers finding a home, care services, money advice and making a payment, with local area offices, contact routes and a complaints policy [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Registration with the Regulator of Social Housing is stated on the site, ref LH4220, as a charitable community benefit society [1].

  • The site covers finding a home, care services, money advice and making a payment, with local area offices and a complaints route [1].

Limitations

  • Google shows 3.0 from 80 reviews, seen 4 September 2026, the weakest public score in this set [2].

  • No rents, fees or insurance details are published on the pages checked [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about The Wrekin Housing Group

Is The Wrekin Housing Group any good?

As a landlord with care services, it was researched for our Telford round but sits outside the ranked ten, with soft headline customer feedback [2]. It may suit someone wanting social or retirement housing from a large local landlord [1]. Read the full review and contact the group about availability.

Is The Wrekin Housing Group CQC registered?

Social and retirement housing of this kind carries no CQC personal-care registration requirement, so there is nothing to find for it on the care register [1]. Regulator of Social Housing membership is listed on the group's own site [1]. Open the social housing list and search by the group name to confirm the entry.

What does The Wrekin Housing Group charge?

No rents, fees or fee scale are published on the pages checked [1]. Ask the group for the weekly rent, the service charges and what each covers. Get every figure in writing before you agree anything. Check how service charges are set before comparing with other landlords.

Where does The Wrekin Housing Group work?

The group works from Colliers Way in Old Park, Telford, with local area offices across the borough [1]. Contact the group through its site to confirm coverage and availability. Ask about waiting lists and eligibility at the same time. Read the complaints route before you apply.

How is The Wrekin Housing Group ranked?

It was researched for our September round but sits outside the ranked ten: soft customer feedback and no published fees kept it out [2] [1]. Rankings come from the scorecard alone. Read the full review before deciding anything. Contact the group about current availability. Visit the scheme before ruling it in or out.

Others assessed for this trade

  1. Komplex Community69.0 / 100Ranked 1. Best for specialist support with a current Good CQC assessment.
  2. Lexrae Support68.6 / 100Ranked 2. Best for supported living with Outstanding-rated caring.
  3. Enliva Homecare Telford67.6 / 100Ranked 3. Best for home care from an established Telford team.
  4. Wellington Hall Care Centre67.6 / 100Ranked 4. Best for nursing, dementia and disability care in Wellington.

Sources

  1. Wrekin homepage — homes, care and contact Retrieved 4 September 2026.
  2. Google Maps listing — The Wrekin Housing Group Retrieved 4 September 2026.

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