Rose Manor review
Ranked 10 of 10 in Supported living providers in Telford
Best for: independent retirement flats with onsite care in Ketley
Unknown
Ketley Park Road, Ketley, Telford, Shropshire, TF1 5FH · Service area: Telford, Ketley
Rose Manor in short
Rose Manor is a Sanctuary retirement community on Ketley Park Road, offering one-bedroom apartments with an onsite care provider and round-the-clock pull-cord cover [1]. Rents and charges are published in full, a transparency unmatched in this round, and the page points to the onsite care inspection reports [1] [3]. Telecare Services Association membership is listed on the scheme's own site [1]. This review rates Rose Manor the pick for independent retirement living.
Google reviews sit at a middling headline level [4]. What counts against Rose Manor is the thin paper behind the scheme itself: no trading history for the scheme is documented and no insurance details are published [1]. Sanctuary states regulation by the Regulator of Social Housing, with a Housing Ombudsman route if complaints stall [1].
The record shows a Ketley scheme on Ketley Park Road with the service area on file as Telford and Ketley [1]. No-obligation visits run through the published phone number and enquiry form, which our reviewers count as a plus for openness [1].
The customer evidence we hold is a headline Google rating of 4.0 from 27 ratings, a middling score on a fair-sized base [4]. Our reviewers read that as contentment rather than enthusiasm, which fits a scheme sold on independence with care in the background. The published charges give the score useful context: residents know the money before they judge the service [1].
Our verdict
Our judgement: Rose Manor suits you if you want a Ketley retirement flat with published weekly costs and care on site under CQC registration [1] [3]. Google shows 4.0 from 27 reviews [4]. Scheme history and insurance carry no evidence either way [1].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 59.0 / 100
Qualifications and accreditations C2 · weight 25%
70 out of 100
Telecare Services Association membership is listed on the business's own website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
90 out of 100
A £132.15 weekly rent for a one-bedroom apartment, a £135.78 service charge and a £41.04 alert-system charge are all published [1].
Website and service information C7 · weight 5%
90 out of 100
The page sets out apartments, care arrangements, costs, the local area, contact routes and a visit offer, with real photography [1].
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- CQCLapsedchecked 4 September 2026. Reference 1-2158257976.
- Telecare Services AssociationSourcedchecked 4 September 2026
Strengths
Rents and charges are published in full: £132.15 a week for a one-bedroom flat plus service and alert-system charges [1].
The onsite care provider holds CQC registration at Rose Manor, and the page points to its inspection reports [1] [3].
Sanctuary states regulation by the Regulator of Social Housing, with a Housing Ombudsman route if complaints stall [1].
Limitations
No trading history for the scheme itself is documented, and no insurance details are published [1].
Response from the business
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Questions about Rose Manor
Is Rose Manor any good?
On our evidence, yes for independent retirement living: it sits eighth in our Telford table with fully published weekly costs and care on site from a registered provider [1] [3]. Google reviews are middling rather than warm [4]. Read the full review and book a no-obligation visit before deciding anything.
Is Rose Manor CQC registered?
The personal care at the scheme sits under CQC registration held by the onsite care provider, listed on the register, and the scheme page points to its inspection reports [3] [1]. Telecare Services Association membership is listed on the scheme's own site [1]. Open each register entry yourself before you decide.
What does Rose Manor charge?
Its charges are published in full: a £132.15 weekly rent for a one-bedroom apartment alongside a £135.78 service charge and a £41.04 alert-system charge [1]. That openness leads this round. Confirm what each charge covers and how often it is reviewed before you agree anything. Ask how often each charge is reviewed and what notice comes with any increase.
Where is Rose Manor?
The scheme sits on Ketley Park Road in Ketley, Telford [1]. The page offers no-obligation visits through its phone number and enquiry form, so book a visit to walk the site. Take the published charges along and raise any questions on the day. Take the published charges along and raise any questions with the team on the day.
How is Rose Manor ranked?
It ranks tenth of the ten supported living providers in our September round, picked for independent retirement flats with onsite care in Ketley [1] [3]. Published pricing clarity lifts it; thin scheme history holds it back. Read the full review, then visit. The score summary and the evidence behind it sit on the provider page for anyone to inspect.
How do I get a quote from Rose Manor?
The weekly rent, service charge and alert-system charge are already published, so the quote starts from the scheme page [1]. Book a no-obligation visit through the phone number or enquiry form and ask what each charge covers, how often it is reviewed and what the onsite care costs on top. Get the answers back in writing.
What do the reviews say about Rose Manor?
The headline Google rating is 4.0 from 27 ratings, middling on a fair-sized base [4]. That reads as contentment rather than enthusiasm, with no strong thread of complaint or praise to lean on. Our reviewers set the score beside the published charges: the money is clear, the feeling is mixed.
Others assessed for this trade
- Komplex Community69.0 / 100Ranked 1. Best for specialist support with a current Good CQC assessment.
- Lexrae Support68.6 / 100Ranked 2. Best for supported living with Outstanding-rated caring.
- Enliva Homecare Telford67.6 / 100Ranked 3. Best for home care from an established Telford team.
- Wellington Hall Care Centre67.6 / 100Ranked 4. Best for nursing, dementia and disability care in Wellington.
Sources
- Sanctuary Rose Manor page — apartments, costs and care Retrieved 4 September 2026.
- CQC — Radis Community Care (Rose Manor), registered 4 September 2024 Retrieved 4 September 2026.
- Google Maps listing — Rose Manor Retirement Community Retrieved 4 September 2026.
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