Telford RankedIndependent rankings of local services in Telford
Assessment · supported living providers round supported-living-2026-09

Komplex Care review

Ranked 7 of 10 in Supported living providers in Telford

Best for: nurse-led complex care at home for all ages

Active

Trading as Komplex Care Limited · Telford · Service area: Telford

Komplex Care in short

Komplex Care provides nurse-led complex care at home for adults and children from St James House in Central Park [1]. The care regulator rates the agency Good in every category, covering nursing and personal care, and the site sets out dozens of conditions with a dedicated referral route for families, commissioners and case managers [3] [1]. The company record is checkable back to 2019 [2]. Our review finds the clinical offer stronger than the customer feedback.

Google reviews trail the leaders in this set at the headline level, at 3.9 from 41 ratings [4]. No prices, rates or insurance details are published either, which sits as a further gap [1]. The Good regulatory record and those two gaps together define this review of Komplex Care.

Komplex Care reviews and ratings on other sites

Every public rating we hold for Komplex Care, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.9 out of 541

Our verdict

Our judgement: Komplex Care suits you if you need clinical care at home with a Good CQC record and a wide condition list [3] [1]. The Google score of 3.9 trails the strongest in this set [4]. Costs and insurance are not stated, which sits as a gap [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
62.4 / 100

Customer evidence C1 · weight 30%

48

Google 3.9 out of 5 from 41 reviews [4].

Qualifications and accreditations C2 · weight 25%

85

CQC registration is listed on the register with a Good overall rating, report published 18 June 2021; the site describes its care as CQC-regulated [3] [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2019 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

No prices, rates, fee scale, free-quote or VAT position is published on the pages checked [1].

Website and service information C7 · weight 5%

85

The site sets out adult and paediatric complex care across a wide condition list, with locations, case studies and a dedicated referral route [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2019Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • CQC rates the agency Good in every category, covering nursing and personal care at home [3].

  • The company record is checkable: Komplex Care Limited has been active since 22 July 2019 [2].

  • The site sets out adult and paediatric complex care across dozens of conditions, with a dedicated referral route [1].

Limitations

  • Google shows 3.9 from 41 reviews, seen 4 September 2026 [4].

  • No prices, rates or insurance details are published on the pages checked [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Komplex Care

Is Komplex Care any good?

On our evidence, a qualified yes for clinical care at home: it sits seventh in our Telford table with a Good regulator rating in every category and a wide condition list [3] [1]. The drag is customer feedback, the softest in the ranked ten [4]. Read the full review and the evidence pages before you enquire.

Is Komplex Care CQC registered?

Yes. CQC registration is listed on the register with a Good overall rating after its 2021 report, covering nursing and personal care at home [3]. Search the register by the agency name to open the latest report. Ask what has changed since the inspection before you decide.

What does Komplex Care charge?

It publishes no prices, rates or fee scale on the pages checked [1]. That means the quote does the talking: send the clinical needs and ask for the hourly or weekly rate and exactly what is included. Get every fee and promise in writing before you agree anything.

Where does Komplex Care work?

The agency works from Central Park in Telford, providing nurse-led care at home across the borough [1]. Send your postcode with the referral to confirm you are covered. Expect a reply through the dedicated referral route on the site. Phone and online routes are both listed.

How is Komplex Care ranked?

It ranks seventh of the ten supported living providers in our September round, picked for nurse-led complex care at home for all ages [3] [1]. Customer feedback counts most toward the score, which is what holds it in mid-table. Read the full review, then enquire.

Others assessed for this trade

  1. Komplex Community69.0 / 100Ranked 1. Best for specialist support with a current Good CQC assessment.
  2. Lexrae Support68.6 / 100Ranked 2. Best for supported living with Outstanding-rated caring.
  3. Enliva Homecare Telford67.6 / 100Ranked 3. Best for home care from an established Telford team.
  4. Wellington Hall Care Centre67.6 / 100Ranked 4. Best for nursing, dementia and disability care in Wellington.

Sources

  1. Komplex Care homepage — services and referrals Retrieved 4 September 2026.
  2. Companies House — KOMPLEX CARE LIMITED overview (12116144) Retrieved 4 September 2026.
  3. CQC — Komplex Care Limited (Good, report 18 June 2021) Retrieved 4 September 2026.
  4. Google Maps listing — Komplex Care Limited Retrieved 4 September 2026.

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