Assessment · supported living providers round supported-living-2026-09

Bournville House Extra Care review

Assessed in Supported living providers in Telford

Unknown

Trading as Bournville Village Trust · Bournville House, Furnace Avenue, Lightmoor, Telford, Shropshire, TF4 3BY · Service area: Telford

Bournville House Extra Care in short

Bournville House Extra Care is an extra care housing scheme in Lightmoor Village, run by Bournville Village Trust for older residents [1]. The Trust pages name the scheme and its independent-living rented flats, and the organisation traces back to a 1900 foundation [1] [2]. The Trust site carries contact and support routes for prospective residents [1]. This review treats it as housing with support rather than registered care.

Google reviews are the weakest in this set at the headline level, at 2.5 from 15 ratings [4]. No current care registration was found for the scheme; the register holds only an archived entry [3]. No rents or insurance details are published either [1]. Together that keeps Bournville House Extra Care outside our ranked ten.

Bournville House Extra Care reviews and ratings on other sites

Every public rating we hold for Bournville House Extra Care, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google2.5 out of 515

Our verdict

Our judgement: Bournville House suits you if you want extra care rented housing in Lightmoor from a long-standing trust [1] [2]. The Google score of 2.5 and the absence of a current care registration count against it [4] [3]. Costs and insurance are not stated, which sits as a gap [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
43.5 / 100

Customer evidence C1 · weight 30%

25 out of 100

Google 2.5 out of 5 from 15 reviews [4].

Qualifications and accreditations C2 · weight 25%

50 out of 100

Industry qualifications can't be sourced from the registers, the website or the platforms checked. A CQC page for Bournville House exists only as an archived 2016 entry [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rents, fees, fee scale, free-quote or VAT position is published on the pages checked [1].

Website and service information C7 · weight 5%

80 out of 100

The Trust site names Bournville House as its Lightmoor extra care scheme with rented flats for older residents, with contact and support routes [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years tradingsince 1900Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Trust site names Bournville House as its Lightmoor extra care scheme with rented flats for older residents [1].

  • The organisation history runs to a 1900 foundation [2].

Limitations

  • Google shows 2.5 from 15 reviews, seen 4 September 2026, the weakest score in this set [4].

  • No current CQC registration for the scheme was found; the register holds only an archived 2016 entry, and no prices or insurance details are published [3] [1].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Bournville House Extra Care

Is Bournville House Extra Care any good?

On our evidence, hard to recommend for care: researched for our Telford round but left outside the ranked ten, with the weakest headline customer feedback in the set and no current care registration [4] [3]. It may suit an older renter wanting a Trust flat in Lightmoor. Read the full review and visit before deciding anything.

Is Bournville House Extra Care CQC registered?

No current registration was found: a CQC page for the scheme exists only as an archived 2016 entry, so industry qualifications cannot be sourced [3]. That fits a landlord scheme offering no registered personal care. Check the live register yourself by the scheme name before deciding anything.

What does Bournville House Extra Care charge?

No rents, fees or fee scale are published on the pages checked [1]. Ask the Trust for the weekly rent, the service charges and what each covers. Get every figure in writing before you agree anything. Check what the rent includes before comparing with other schemes.

Where is Bournville House Extra Care?

The scheme sits on Furnace Avenue in Lightmoor, Telford [1]. Contact the Trust through its extra-care page to arrange a visit and confirm suitability. Walk the scheme and speak to residents before deciding anything. Take your questions about support cover along on the day.

How is Bournville House Extra Care ranked?

It was researched for our September round but sits outside the ranked ten: weak customer feedback and no current care registration kept it out [4] [3]. Rankings come from the scorecard alone. Read the full review before deciding anything. Visit the scheme before ruling it in or out.

Others assessed for this trade

  1. Komplex Community69.0 / 100Ranked 1. Best for specialist support with a current Good CQC assessment.
  2. Lexrae Support68.6 / 100Ranked 2. Best for supported living with Outstanding-rated caring.
  3. Enliva Homecare Telford67.6 / 100Ranked 3. Best for home care from an established Telford team.
  4. Wellington Hall Care Centre67.6 / 100Ranked 4. Best for nursing, dementia and disability care in Wellington.

Sources

  1. BVT extra care page — Bournville House scheme Retrieved 4 September 2026.
  2. BVT foundation page — Trust history since 1900 Retrieved 4 September 2026.
  3. CQC — Bournville House (archived 12 September 2016) Retrieved 4 September 2026.
  4. Google Maps listing — Bournville House Extra Care Retrieved 4 September 2026.

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