Telford RankedIndependent rankings of local services in Telford
Assessment · psychotherapists round psychotherapists-2026-09

Telford Mind review

Assessed in Psychotherapists in Telford

Active

Trading as Telford Mind · Court Street Medical Practice, Court Street, Madeley, Telford, Shropshire, TF7 5EE · Service area: Telford

Telford Mind in short

Telford Mind is an independent charity affiliated to national Mind, supporting people with mental health difficulties across Telford and Wrekin. Our view is that the community model is the point of difference: recovery work, one-to-one drop-in support and outreach rather than private one-to-one therapy, backed by the federation's Mind Quality Mark for recent years.

Customers are divided on Telford Mind, at 3.3 from six Google reviews, the weakest customer record in this round, and Google is the only public review source on record. This review reads that score as a genuine caution, whatever the pressures on a charity service. No session charges are published; the site sets out donation routes instead.

What counts against the charity, in our judgement, is that review record together with overdue reporting on the public charity register. It suits anyone seeking charity-run mental health support in Telford and Wrekin rather than private therapy, with federation quality marking behind it.

Telford Mind reviews and ratings on other sites

Every public rating we hold for Telford Mind, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.3 out of 56

Our verdict

Our judgement: Telford Mind suits you if you want charity-run mental health support in Telford and Wrekin rather than private therapy, with federation quality marking behind it [1]. The trade-offs are a 3.3 Google rating from 6 reviews and overdue charity reporting on the public register [2] [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
54.2 / 100

Customer evidence C1 · weight 30%

34

Google 3.3 out of 5 from 6 reviews [2].

Qualifications and accreditations C2 · weight 25%

70

Mind Quality Mark 2021-24 membership is listed on the charity's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2019 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

No session charges or fee position is published. The site sets out donation routes instead [1].

Website and service information C7 · weight 5%

80

The site sets out recovery and support services, the Telford and Wrekin patch, and service contact routes [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Trading since (charity registration)2019Source register
Charity number1186627Source register

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The charity holds the Mind Quality Mark for 2021-24, the federation's quality assurance standard, and is on the Charity Commission register as number 516444 [1] [3].

  • The company record shows an active charitable incorporated organisation, number CE019796, incorporated in November 2019 [4].

  • Services cover recovery, one-to-one drop-in support and outreach across Telford and Wrekin [3].

Limitations

  • The Google listing shows 3.3 from 6 reviews, seen 4 September 2026, the weakest customer record in this round [2].

  • No session charges or insurance details are published on the pages checked [1].

  • Charity Commission records show reporting overdue by 452 days, seen 4 September 2026 [3].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Telford Mind

Is Telford Mind any good?

Our judgement: mixed. It sits outside our September top ten, with federation quality marking and a broad community offer, but 3.3 from six Google reviews and overdue charity reporting on the public register [2] [3]. Visit the service, read recent reviews, then decide whether it fits.

Is Telford Mind on a professional register?

It is a registered charity holding the Mind Quality Mark for recent years, the federation's quality assurance standard, rather than a therapy-register listing [1] [3]. Ask which qualified staff or volunteers deliver each service and what supervision they receive, plus how the charity handles complaints.

How much does Telford Mind charge?

No session charges are published; the site sets out donation routes instead, which fits its charity model [1]. Ask what, if anything, each service costs and whether donations are expected before you attend, and ask whether any service has a waiting list.

Where does Telford Mind work?

Across Telford and Wrekin, with recovery services, one-to-one drop-in support and outreach [1] [3]. Contact runs through the charity's website and listings page. Check which site each service runs from before travelling, and ask about current waiting times and opening hours.

How is Telford Mind ranked?

It was researched for our September round but sits outside the top ten psychotherapists, assessed as charity-based mental health support across Telford [1] [2]. If you run the charity, use the Claim a listing route to send updated detail for the next round.

Others assessed for this trade

  1. EG Counselling70.4 / 100Ranked 1. Best for stated registration, published fees and flexible hours.
  2. Alix Brown and Polly Burns65.9 / 100Ranked 2. Best for trauma and arts-based psychotherapy in Oakengates.
  3. Clayton Therapy64.2 / 100Ranked 3. Best for experienced integrative counselling in Wellington.
  4. Affinity & Beyond Therapy63.4 / 100Ranked 4. Best for anxiety and stress therapy in Wellington.

Sources

  1. Telford Mind homepage — services and quality mark Retrieved 4 September 2026.
  2. Google Maps listing — Telford Mind Retrieved 4 September 2026.
  3. Charity Commission register — Telford Mind (516444) Retrieved 4 September 2026.
  4. Company record — Telford Mind (CE019796), incorporated November 2019 Retrieved 4 September 2026.

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