EG Counselling review
Ranked 1 of 10 in Psychotherapists in Telford
Best overall psychotherapist in Telford: stated registration, published fees and flexible hours
Sole Trader
Broadway House, 2 Haygate Rd, Wellington, Telford, Shropshire, TF1 1QA · Service area: Telford, Wellington
EG Counselling in short
EG Counselling is the Wellington practice of therapist Emma Walmsley, offering CBT and person-centred counselling for anxiety, depression, bereavement and infant loss, with accredited infant-loss provider status stated on the site. Our view is that the open paperwork is what sets this practice apart: BACP registration is stated, monthly supervision and regular CPD are declared, and insurance with DBS certification is confirmed on the site.
Sessions run from a therapy room on Haygate Road in Wellington, serving Telford and the surrounding area, with evening and weekend appointments for people who work daytime hours. Contact runs by phone and email, and session fees are published for individuals and couples. The offer centres on CBT and person-centred counselling, which keeps the choice facing a new client simple.
Customer evidence for EG Counselling is thin but spotless, at 5.0 from a single Google review, and Google is the only public review source on record. This review reads that lone rating as encouragement rather than proof, given how little a lone rating can carry either way. Nothing on the wider record contradicts it, but nothing corroborates it yet.
What counts against EG Counselling, in our judgement, is the lack of any broader base of client opinion anywhere on the public record. Evening and weekend appointments add flexibility that few Wellington practices match. It suits anyone who values stated registration, declared cover and published fees over a deep bank of reviews.
Our verdict
Our judgement: EG Counselling suits you if you want a Wellington counsellor with stated BACP registration, declared insurance and published fees [1]. Evening and weekend appointments add flexibility [1]. What counts against it is a single-review customer record, with no broader customer evidence on the public record [2].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 70.4 / 100
Customer evidence C1 · weight 30%
68 out of 100
Google 5 out of 5 from 1 review [2]. With fewer than five reviews so far, this counts a little less.
Qualifications and accreditations C2 · weight 25%
70 out of 100
BACP registration is listed on the business's own website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
85 out of 100
The site states appropriate insurance and DBS certification are held, with no amounts published [1]. Cover stated without an amount.
Pricing transparency C6 · weight 5%
85 out of 100
Session fees from £40 for individuals and £50 for couples are published, with evening and weekend appointments [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out counselling services, the Wellington therapy room, evening and weekend availability, and phone and email contact [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Trading since | 2020 | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
BACP registration is stated, with monthly supervision, regular CPD, insurance and DBS certification all declared [1].
Session fees are published from £40 for individuals and £50 for couples, with evening and weekend appointments [1].
The stated range covers anxiety, depression, bereavement and infant loss, with accredited infant-loss provider status [1].
Limitations
The Google listing carries a single 5.0 review, seen 4 September 2026 [2].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about EG Counselling
Is EG Counselling any good?
Our judgement: yes for paperwork and flexibility. It leads our September round of ten Telford psychotherapists on stated BACP registration, declared insurance and published fees, with evening and weekend appointments [1]. The caveat is a single Google review, so read it, then use the first session to confirm the fit.
Is EG Counselling on a professional register?
Its site states BACP registration, alongside monthly supervision, regular CPD, insurance and DBS certification [1]. You can confirm the listing by searching the therapist's name on the BACP Register. Registration matters because the titles are not reserved by law, so a register entry is the checkable fact behind the claim [1]. Ask for the registration details with your first enquiry and check the name yourself.
How much does EG Counselling charge?
Session fees are published on the site, starting from forty pounds for individuals and fifty pounds for couples, with evening and weekend appointments available [1]. That published fee makes this the easiest quote in the round to compare: put it next to one other written quote and weigh the session length and cancellation terms alongside the headline figure. Confirm everything in writing before the first paid session.
Where does EG Counselling work?
From a therapy room in Wellington, serving Telford and the surrounding area, with evening and weekend appointments for people who work daytime hours [1]. The stated patch covers Telford and Wellington, with the room on Haygate Road close to the town centre. Contact runs by phone and email. Send your postcode with your enquiry to confirm the arrangements suit you.
How is EG Counselling ranked?
It ranks first of the ten psychotherapists in our September round, our best overall pick for stated registration, published fees and flexible hours [1] [2]. Practices appear in score order, with what clients say counting most. Its customer base is the thinnest in the round, shared with two other single-review practices, so the lead rests on paperwork and flexibility rather than depth of client opinion.
How do I get a quote from EG Counselling?
Start on its website, where individual and couples fees are published, then send a short message by phone or email describing your difficulty and asking for the session length, frequency and cancellation terms in writing [1]. The published starting points are forty pounds for individuals and fifty for couples. Put the reply next to one other Telford quote before deciding, and keep both for your records.
What do EG Counselling's reviews say?
The public record holds a single Google review at the top rating, with no other platform carrying the practice [2]. One rating reads as encouragement rather than proof, so treat the registration record and the published fees as the firmer part of the picture. If you become a client, leaving an honest review helps the next Telford reader more than it helps the practice.
Others assessed for this trade
- Alix Brown and Polly Burns65.9 / 100Ranked 2. Best for trauma and arts-based psychotherapy in Oakengates.
- Clayton Therapy64.2 / 100Ranked 3. Best for experienced integrative counselling in Wellington.
- Affinity & Beyond Therapy63.4 / 100Ranked 4. Best for anxiety and stress therapy in Wellington.
- Louisa Johnson Counselling62.9 / 100Ranked 5. Best for person-centred counselling in Wellington or online.
Sources
- EG Counselling homepage — registration, fees and contact Retrieved 4 September 2026.
- Google Maps listing — EG Counselling, Wellington Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.