Assessment · psychotherapists round psychotherapists-2026-09

Alix Brown and Polly Burns review

Ranked 2 of 10 in Psychotherapists in Telford

Best for: trauma and arts-based psychotherapy in Oakengates

Unknown

17 Church Parade, Telford, Shropshire, TF2 6EX · Service area: Telford

Alix Brown and Polly Burns in short

Alix Brown and Polly Burns run a therapy centre on Church Parade in Oakengates, offering trauma, anxiety and arts-based psychotherapy for adults, adolescents and children. Our view is that the depth of trauma specialism is what stands out: BACP senior accreditation is stated, alongside EMDR Europe registration and certified EFT accreditation, with practice stretching back decades.

Customer evidence is minimal, at 5.0 from a single Google review, and Google is the only public review source on record. This review reads that lone rating as encouragement rather than proof. Private clients can visit the Oakengates centre for an initial session, and in-person and online sessions are both offered.

What counts against the practice, in our judgement, is that single-review record combined with no published session fees or insurance details. Alix Brown and Polly Burns suit anyone seeking trauma-focused psychotherapy from long-practising therapists who state senior accreditation up front.

Alix Brown and Polly Burns reviews and ratings on other sites

Every public rating we hold for Alix Brown and Polly Burns, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 51

Our verdict

Our judgement: Alix Brown and Polly Burns suit you if you want trauma-focused psychotherapy in Oakengates from long-practising therapists with senior BACP accreditation stated [1] [2]. The depth of trauma specialisms stands out [2]. What counts against it is a single-review record and no published fees or insurance details [1] [3].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
65.9 / 100

Customer evidence C1 · weight 30%

68 out of 100

Google 5 out of 5 from 1 review [3]. With fewer than five reviews so far, this counts a little less.

Qualifications and accreditations C2 · weight 25%

75 out of 100

BACP senior accreditation, EMDR Europe registration and AAMET EFT accreditation are listed on the business's own website [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

The business states 39 years of trading [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No session fees or rates are published. An initial session at the centre is offered without a stated charge [1] [2].

Website and service information C7 · weight 5%

85 out of 100

The site sets out trauma and arts-based therapy services, the Oakengates therapy centre, and phone contact with in-person and online sessions [1] [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading39Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • BACP senior accreditation since 2002 is stated, alongside registration with EMDR Europe and certified EFT accreditation [2].

  • Therapy since 1987 is stated, with trauma, anxiety, phobias and harmful sexual behaviour among the specialisms [2].

  • Private clients can visit the Oakengates therapy centre for an initial session, and in-person and online sessions are offered [1] [2].

Limitations

  • The Google listing carries a single 5.0 review, seen 4 September 2026 [3].

  • No session fees or insurance details are published on the pages checked [1] [2].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Alix Brown and Polly Burns

Are Alix Brown and Polly Burns any good?

Our judgement: strong on paper for trauma work. They rank second of ten in our September round, with senior BACP accreditation and EMDR registration stated and decades of practice behind them [2]. The caveat is a single Google review and no published fees. Read the site, then ask for the session rate.

Are Alix Brown and Polly Burns on a professional register?

Their site states BACP senior accreditation held for many years, plus EMDR Europe registration and certified EFT accreditation [2]. Confirm the details by searching the names on the BACP Register. Ask for the registration particulars with your first enquiry, and keep a note of what you find.

How much do Alix Brown and Polly Burns charge?

No session fees are published on the pages checked, though an initial session at the Oakengates centre is offered [1] [2]. Ask for the fee, session length and cancellation terms in writing before you commit to anything, and compare against one other quote.

Where do Alix Brown and Polly Burns work?

From their therapy centre on Church Parade in Oakengates, serving Telford and the surrounding area, with in-person and online sessions both offered [1] [2]. Private clients can arrange an initial session at the centre. Send your postcode to confirm the arrangements.

How are Alix Brown and Polly Burns ranked?

They rank second of the ten psychotherapists in our September round, the pick for trauma and arts-based psychotherapy in Oakengates [1] [2]. Practices appear in score order, with what clients say counting most. Read the full review before you enquire.

Others assessed for this trade

  1. EG Counselling70.4 / 100Ranked 1. Best for stated registration, published fees and flexible hours.
  2. Clayton Therapy64.2 / 100Ranked 3. Best for experienced integrative counselling in Wellington.
  3. Affinity & Beyond Therapy63.4 / 100Ranked 4. Best for anxiety and stress therapy in Wellington.
  4. Louisa Johnson Counselling62.9 / 100Ranked 5. Best for person-centred counselling in Wellington or online.

Sources

  1. Alix Brown and Polly Burns homepage — services and therapy centre Retrieved 4 September 2026.
  2. About Alix and Polly — qualifications and experience Retrieved 4 September 2026.
  3. Google Maps listing — Alix Brown and Polly Burns, Oakengates Retrieved 4 September 2026.

Is this your business?

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