Alix Brown and Polly Burns review
Ranked 2 of 10 in Psychotherapists in Telford
Best for: trauma and arts-based psychotherapy in Oakengates
Unknown
17 Church Parade, Telford, Shropshire, TF2 6EX · Service area: Telford
Alix Brown and Polly Burns in short
Alix Brown and Polly Burns run a therapy centre on Church Parade in Oakengates, offering trauma, anxiety and arts-based psychotherapy for adults, adolescents and children. Our view is that the depth of trauma specialism is what stands out: BACP senior accreditation is stated, alongside EMDR Europe registration and certified EFT accreditation, with practice stretching back decades.
Private clients visit the therapy centre on Church Parade in Oakengates for an initial session, with in-person and online sessions both offered across Telford and beyond. The stated menu covers trauma, anxiety, phobias and harmful sexual behaviour, with arts-based methods alongside EMDR and EFT. Contact runs by phone, and the practice serves adults, adolescents and children alike.
Customer evidence is minimal, at 5.0 from a single Google review, and Google is the only public review source on record. This review reads that lone rating as encouragement rather than proof, given how little a lone rating can carry either way. Nothing on the wider record contradicts it, but nothing corroborates it yet.
What counts against the practice, in our judgement, is the thin customer record combined with no published session fees or insurance details. Alix Brown and Polly Burns suit anyone seeking trauma-focused psychotherapy from long-practising therapists who state senior accreditation up front, and who rank experience above fee transparency. Few practices in the round can match the stated years behind the two therapists.
Our verdict
Our judgement: Alix Brown and Polly Burns suit you if you want trauma-focused psychotherapy in Oakengates from long-practising therapists with senior BACP accreditation stated [1] [2]. The depth of trauma specialisms stands out [2]. What counts against it is a single-review record and no published fees or insurance details [1] [3].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 65.9 / 100
Customer evidence C1 · weight 30%
68 out of 100
Google 5 out of 5 from 1 review [3]. With fewer than five reviews so far, this counts a little less.
Qualifications and accreditations C2 · weight 25%
75 out of 100
BACP senior accreditation, EMDR Europe registration and AAMET EFT accreditation are listed on the business's own website [2].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | 39 | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
BACP senior accreditation since 2002 is stated, alongside registration with EMDR Europe and certified EFT accreditation [2].
Therapy since 1987 is stated, with trauma, anxiety, phobias and harmful sexual behaviour among the specialisms [2].
Private clients can visit the Oakengates therapy centre for an initial session, and in-person and online sessions are offered [1] [2].
Limitations
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Questions about Alix Brown and Polly Burns
Are Alix Brown and Polly Burns any good?
Our judgement: strong on paper for trauma work. They rank second of ten in our September round, with senior BACP accreditation and EMDR registration stated and decades of practice behind them [2]. The caveat is a single Google review and no published fees. Read the site, then ask for the session rate.
Are Alix Brown and Polly Burns on a professional register?
Their site states BACP senior accreditation held for many years, plus EMDR Europe registration and certified EFT accreditation [2]. Senior accreditation signals longer supervised practice than standard registration, which fits the long practice history stated on the site [2]. Confirm the details by searching the names on the BACP Register. Ask for the registration particulars with your first enquiry, and keep a note of what you find.
How much do Alix Brown and Polly Burns charge?
No session fees are published on the pages checked, though an initial session at the Oakengates centre is offered [1] [2]. Ask for the fee, session length and cancellation terms in writing before you commit to anything, and compare against one other quote. With no published starting point, the written reply is the whole price picture, so keep it.
Where do Alix Brown and Polly Burns work?
From their therapy centre on Church Parade in Oakengates, serving Telford and the surrounding area, with in-person and online sessions both offered [1] [2]. Private clients can arrange an initial session at the centre. The centre setting suits anyone who prefers a dedicated therapy building over a home-based room. Send your postcode to confirm the arrangements.
How are Alix Brown and Polly Burns ranked?
They rank second of the ten psychotherapists in our September round, the pick for trauma and arts-based psychotherapy in Oakengates [1] [2]. Practices appear in score order, with what clients say counting most. Their single-review base is the thinnest in the round, shared with two other practices, so second place rests on trauma depth and senior accreditation rather than client volume.
How do I get a quote from Alix Brown and Polly Burns?
No fees are published, so the quote comes entirely from your enquiry: contact the centre by phone, describe your difficulty, and ask for the session fee, length and cancellation terms in writing [1] [2]. Use the initial session at the centre to judge the fit as well as the price. Compare the written reply against one other Telford quote, and keep both.
What do Alix Brown and Polly Burns' reviews say?
The public record holds a single Google review at the top rating, with no other platform carrying the practice [3]. One rating reads as encouragement rather than proof, so the stated senior accreditation and long practice history carry the firmer part of the story. If you become a client, consider leaving an honest review so the next reader has more than one voice to go on.
Others assessed for this trade
- EG Counselling70.4 / 100Ranked 1. Best for stated registration, published fees and flexible hours.
- Clayton Therapy64.2 / 100Ranked 3. Best for experienced integrative counselling in Wellington.
- Affinity & Beyond Therapy63.4 / 100Ranked 4. Best for anxiety and stress therapy in Wellington.
- Louisa Johnson Counselling62.9 / 100Ranked 5. Best for person-centred counselling in Wellington or online.
Sources
- Alix Brown and Polly Burns homepage — services and therapy centre Retrieved 4 September 2026.
- About Alix and Polly — qualifications and experience Retrieved 4 September 2026.
- Google Maps listing — Alix Brown and Polly Burns, Oakengates Retrieved 4 September 2026.
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