Assessment · psychotherapists round psychotherapists-2026-09

Feel Better CBT review

Ranked 7 of 10 in Psychotherapists in Telford

Best for: accredited CBT for anxiety and low mood

Sole Trader

Athena House, Wellington Road, Donnington, Telford, Shropshire, TF2 8AJ · Service area: Telford, Newport

Feel Better CBT in short

Feel Better CBT is the Donnington practice of Caroline, a BABCP-accredited psychotherapist offering CBT in person and online from Wellington Road premises. Our view is that clarity of offer stands out: CBT for anxiety, depression, phobias, trauma and insomnia is set out plainly, with published opening hours across weekdays and Saturdays and a free introductory call.

Customer evidence is a small set at 4.8 from four Google reviews, the only practice in the top ten below a perfect headline rating, and Google is the only public review source on record. This review reads that near-perfect base as credible rather than worrying. The stated BABCP accreditation anchors the CBT offer.

What counts against the practice, in our judgement, is the small review base combined with no published session fees, insurance details or trading history. Feel Better CBT suits anyone seeking accredited CBT for anxiety and low mood who values clear hours and a free first call.

Feel Better CBT reviews and ratings on other sites

Every public rating we hold for Feel Better CBT, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 54

Our verdict

Our judgement: Feel Better CBT suits you if you want accredited CBT in Donnington with clear opening hours and a free introductory call [1]. The Google record is 4.8 from 4 reviews [2]. What counts against it is the small review base and the absence of published fees or insurance details [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
60.9 / 100

Customer evidence C1 · weight 30%

63 out of 100

Google 4.8 out of 5 from 4 reviews [2]. With fewer than five reviews so far, this counts a little less.

Qualifications and accreditations C2 · weight 25%

70 out of 100

BABCP accreditation is listed on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

55 out of 100

No session fees or rates are published. The site offers a free 15-minute introductory call [1]. Partial transparency only.

Website and service information C7 · weight 5%

85 out of 100

The site sets out CBT services, the Donnington base, published opening hours and phone contact with in-person and online sessions [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • BABCP accreditation is stated, with CBT offered for anxiety, depression, phobias, trauma and insomnia among other difficulties [1].

  • Published opening hours cover weekday mornings plus Tuesday, Wednesday and Saturday sessions, in person and online [1].

  • A free 15-minute introductory call can be booked through the site [1].

Limitations

  • The Google listing shows 4.8 from 4 reviews, a small set, and no session fees, insurance details or trading history are published [1] [2].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Feel Better CBT

Is Feel Better CBT any good?

Our judgement: good for structured CBT. It ranks seventh of ten in our September round, with BABCP accreditation stated, clear opening hours and 4.8 from four Google reviews [1] [2]. The caveat is unpublished fees. Book the free introductory call to test the fit.

Is Feel Better CBT on a professional register?

Its site states BABCP accreditation for its CBT practice [1]. Confirm it by searching the therapist's name on the BABCP register check. Ask for the accreditation details with your first enquiry, and keep a note of the registration number shown there.

How much does Feel Better CBT charge?

No session fees are published, though a free fifteen-minute introductory call can be booked through the site [1]. Ask for the fee, session length and cancellation terms in writing on that call, and compare the figure against one other local quote first.

Where does Feel Better CBT work?

From Athena House on Wellington Road in Donnington, with sessions in person and online and published weekday and Saturday hours [1]. Send your postcode and preferred format to confirm the arrangements suit you, mentioning evenings or weekends if days do not suit.

How is Feel Better CBT ranked?

It ranks seventh of the ten psychotherapists in our September round, the pick for accredited CBT for anxiety and low mood [1] [2]. Practices appear in score order, with what clients say counting most. Read the full review before you enquire.

Others assessed for this trade

  1. EG Counselling70.4 / 100Ranked 1. Best for stated registration, published fees and flexible hours.
  2. Alix Brown and Polly Burns65.9 / 100Ranked 2. Best for trauma and arts-based psychotherapy in Oakengates.
  3. Clayton Therapy64.2 / 100Ranked 3. Best for experienced integrative counselling in Wellington.
  4. Affinity & Beyond Therapy63.4 / 100Ranked 4. Best for anxiety and stress therapy in Wellington.

Sources

  1. Feel Better CBT homepage — accreditation, hours and contact Retrieved 4 September 2026.
  2. Google Maps listing — Feel Better CBT, Donnington Retrieved 4 September 2026.

Is this your business?

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