Assessment · phone repair shops round phone-repairs-2026-09

iSmart Telford review

Ranked 8 of 10 in Phone repair shops in Telford

Best for: mall phone repairs plus accessories in one trip

Unknown

139 New St, Overdale, Telford, Shropshire, TF3 4BP · Service area: Telford

iSmart Telford in short

iSmart Telford is a mobile phone repair counter in the Telford Centre that pairs repairs with cases, chargers, cables and screen protectors. Our verdict is that the one-trip combination of a repair plus accessories is what sets it apart. The trade is confirmed at the mall unit on the centre's own brand page. It suits anyone already at the shopping centre who wants both jobs done together.

Customers rate iSmart Telford healthily, with 4.8 from 66 Google reviews. What counts against it, in our view, is how little is on paper: it has no website of its own, and no prices, insurance details or company record are published.

iSmart Telford reviews and ratings on other sites

Every public rating we hold for iSmart Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 566

Our verdict

Our judgement: iSmart Telford suits you if you are already at the shopping centre and want a repair plus a case or charger in one stop [1]. The 4.8 rating across 66 reviews is healthy for a small counter [2]. What counts against it is how little is on paper: no website, no prices and no company record.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
53.9 / 100

Customer evidence C1 · weight 30%

68 out of 100

Google 4.8 out of 5 from 66 reviews [2].

Qualifications and accreditations C2 · weight 25%

50 out of 100

Industry qualifications can't be sourced from the registers, the website or the platforms checked [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No prices, rates, call-out fee or free-quote position is published [1] [2].

Website and service information C7 · weight 5%

30 out of 100

There is no website; the trade appears only on the shopping centre's brand page and the Google listing [1] [2].

Industry qualifications

Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.

Strengths

  • The Telford Centre page says iSmart specialises in mobile phone repairs, so the trade is confirmed at the mall unit [1].

  • You can buy cases, chargers, cables and screen protectors alongside the repair [1].

  • The listing holds 4.8 from 66 Google reviews [2].

Limitations

  • It has no website of its own, so you cannot check services or prices before visiting [1] [2].

  • No prices, no insurance details and no company record are published.

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about iSmart Telford

Is iSmart Telford any good?

On the evidence, yes for mall repairs: it sits eighth in our Telford table and holds 4.8 from 66 Google reviews, healthy for a small counter. The gap is the missing website and price list. Ask your repair cost at the counter and check the finished job before you leave.

Is iSmart Telford registered with a trade scheme?

No scheme membership is on record: industry qualifications can't be sourced from the registers, the website or the platforms checked. No mandatory registration applies to phone repair, and no company record is published either. Weigh the healthy reviews against the thin paperwork, and ask for the warranty terms at the counter.

What does iSmart Telford charge?

It publishes no prices, rates, call-out fee or free-quote position anywhere. That means the counter quote does the talking, with no website to check beforehand. Ask the full cost of your repair up front for parts and labour, and check what the price covers before agreeing.

Where does iSmart Telford work?

iSmart Telford works from the Telford Centre, serving Telford with repairs plus cases, chargers, cables and screen protectors in one stop. That suits anyone already at the shopping centre looking for a repair. Visit the counter in the centre and ask your price there.

How is iSmart Telford ranked?

It ranks eighth of the ten phone repair shops in our September round, picked for mall repairs plus accessories in one trip. The table order comes from the scorecard behind each card. Read the full review, then compare it with the firms above it.

Others assessed for this trade

  1. TF2 Smartphone Solutions63.0 / 100Ranked 1. Best for upfront online prices with a twelve-month warranty.
  2. FONE FIXIT58.3 / 100Ranked 2. Best for pre-booked 30-minute repairs in Madeley.
  3. Repair Xperts Pro57.9 / 100Ranked 3. Best for 30-minute repairs at home or in the Wellington shop.
  4. iCrack Phones Telford57.8 / 100Ranked 4. Best for walk-in mall repairs with a 1-year warranty.

Sources

  1. Telford Centre brand page — iSmart repairs and accessories Retrieved 4 September 2026.
  2. Google Maps listing — ISMART Telford Retrieved 4 September 2026.

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