Repair Xperts Pro review
Ranked 3 of 10 in Phone repair shops in Telford
Best for: 30-minute repairs at home or in the Wellington shop
Unknown
14b New St, Wellington, Telford, Shropshire, TF1 1NE · Service area: Telford, Shropshire
Repair Xperts Pro in short
Repair Xperts Pro is a Wellington phone and gadget repairer offering two routes: visit its New Street shop or have a technician come to you. Our verdict is that the watched repair, finished in about thirty minutes with a six-month guarantee and a demonstration before the technician leaves, is what sets it apart. It suits anyone who wants the work done in front of them.
The record shows a shop on New Street in Wellington paired with a mobile service covering Telford and the wider county. Booking runs through a five-step scheduler on its site, where you choose the shop or the home visit. The trade spans phones and gadgets rather than a single device type, and every repair carries the same guarantee whichever route you pick.
Customers rate Repair Xperts Pro at the top of the table, with a full 5.0 from 102 Google reviews. A full house across more than a hundred reviews is the strongest customer record in this round, and reviewers dwell on the watched, explained nature of the work. That depth of approval is what lifts it above older counters with thinner files.
What counts against it, in our view, is paperwork: no repair prices, no call-out fee and no VAT position are published, and no company record or insurance details appear either. Set against a leader that shows every price, the missing figures are the one thing holding it back from the top spot.
Our verdict
Our judgement: Repair Xperts Pro suits you if you want the repair done in front of you, at home or in the shop, with a 6-month guarantee behind it [1]. A straight 5.0 across 102 reviews is the strongest rating in this round [2]. What counts against it is the missing paperwork: no prices, no company record and no insurance details.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 57.9 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked. The site names no awarding scheme for its technicians [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No prices, rates, call-out fee or VAT position is published; booking runs through the scheduler [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out phone, tablet, laptop and console repairs, the five-step booking process, the mobile service, shop accessories and a phone route [1].
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
Limitations
No repair prices, call-out fee or VAT position is published.
No company record and no insurance details are published.
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Repair Xperts Pro
Is Repair Xperts Pro any good?
On the evidence, yes for watched repairs: it sits third in our Telford table and holds a full 5.0 from 102 Google reviews, the strongest customer record in the round. The gap is paperwork, with no prices published. Agree your price through the site scheduler before the technician sets out.
Is Repair Xperts Pro registered with a trade scheme?
No scheme membership is on record: industry qualifications can't be sourced from the registers, the website or the platforms checked, and the site names no awarding scheme for its technicians. No mandatory registration applies to phone repair. Weigh the outstanding reviews against the missing paperwork, and agree the price before the visit.
What does Repair Xperts Pro charge?
It publishes no prices, rates, call-out fee or VAT position; booking runs through the five-step scheduler on its site. Every repair carries a six-month guarantee with a demonstration before the technician leaves. Ask the full cost, including any call-out charge, before the visit is arranged. The demonstration matters here: the technician shows the finished repair working before leaving, which is rarer than it sounds.
Where does Repair Xperts Pro work?
Repair Xperts Pro works from its Wellington shop on New Street and through a mobile service covering Telford and Shropshire. Choose the shop or the home visit when you book, since most repairs finish in about thirty minutes either way. Use the online scheduler to arrange either route. The county-wide reach is the widest stated service area in this round.
How is Repair Xperts Pro ranked?
It ranks third of the ten phone repair shops in our September round, picked for thirty-minute repairs at home or in the Wellington shop. The table order comes from the scorecard behind each card. Its customer record is the strongest in the round; pricing clarity is what keeps it third rather than first. Read the full review, then compare it with the two above it.
What do customers say about Repair Xperts Pro?
Customers give it a full 5.0 from 102 Google reviews, the strongest customer record among the ten. Reviewers return to the watched repair and the demonstration before the technician leaves. That combination of speed and openness is matched nowhere else in this round. Read the reviews beside ours, then agree your price through the scheduler.
How does Repair Xperts Pro compare with the other shops in this round?
It sits between a booked Madeley counter above and a walk-in mall shop below, and its watched home-visit route is matched nowhere else here. The leader beats it on pricing clarity and the mall shop on review depth, but neither lets you watch the work at your own table. Choose it for the visit, not for the paperwork.
Others assessed for this trade
- TF2 Smartphone Solutions63.0 / 100Ranked 1. Best for upfront online prices with a twelve-month warranty.
- FONE FIXIT58.3 / 100Ranked 2. Best for pre-booked 30-minute repairs in Madeley.
- iCrack Phones Telford57.8 / 100Ranked 4. Best for walk-in mall repairs with a 1-year warranty.
- QB Electronic Repairs Ltd56.3 / 100Ranked 5. Best for board-level phone and console repairs in Wellington.
Sources
- Repair Xperts Pro homepage — phone and gadget repairs, guarantee Retrieved 4 September 2026.
- Google Maps listing — Repair Xperts Pro, Wellington Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.