Electronic Partners review
Ranked 6 of 10 in Phone repair shops in Telford
Best for: postal phone repairs with tracking and a no-fix-no-fee promise
Unknown
Telford · Service area: Telford
Electronic Partners in short
Electronic Partners is a Telford repair lab that works by post: you send the device free or leave it at a collection point, then track the repair online. Our verdict is that the no-fix-no-fee promise and the component-level bench, which the site says saves devices other shops would write off, are what set it apart. It suits anyone who would rather post a faulty phone than queue in a shop.
The record shows a lab at Hortonwood in Telford, reached by free post or a collection point rather than over a counter. The site offers free estimates confirmed before work begins, with online tracking throughout and a warranty of up to a year on the work. The trade spans phones alongside computers, which suits anyone posting more than one faulty device.
Customers rate Electronic Partners solidly, with 4.4 from 1,744 Google reviews, one of the largest review bases in this round. The largest review base in the table brings both praise for saved devices and the grumbles that come with postal turnaround. A mid-fours average across that volume reads as a settled, working operation.
What counts against it, in our view, is the thin paper trail: no company record ties the trading name to a limited company, and no insurance details or repair prices are published. Set against a leader with a checkable company and a priced catalogue, the lab asks for more trust at the point of posting.
Our verdict
Our judgement: Electronic Partners suits you if you would rather post a faulty phone than queue in a shop, and you like following the job online [1]. The review volume is a real strength at over 1,700 ratings [2]. What counts against it is the thin paper trail, with no company record and no published insurance details.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 55.0 / 100
Qualifications and accreditations C2 · weight 25%
50 out of 100
Industry qualifications can't be sourced from the registers, the website or the platforms checked [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
60 out of 100
Free estimates with the price confirmed before any work begins [1]. Partial transparency only.
Website and service information C7 · weight 5%
85 out of 100
The site sets out phone, tablet, laptop, console and audio repairs, explains each step from estimate to tracked return, and gives booking and contact routes [1].
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
You post your device free or leave it at a collection point, then track the repair online, with a no-fix-no-fee promise and up to a 12-month warranty on the work [1].
The engineers work at component level rather than swapping whole boards, which the site says keeps costs down and saves devices other shops would write off [1].
The review base is one of the largest in this round: the site reports a 4.4 average from more than 1,742 Google reviews, matching the 4.4 from 1,744 on the listing [1] [2].
Limitations
No company record ties the trading name to a limited company, so the length of its trading history is unknown.
No insurance details are published, and prices are confirmed per job rather than listed [1].
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Electronic Partners
Is Electronic Partners any good?
On the evidence, yes for postal repairs: it sits sixth in our Telford table and holds 4.4 from more than 1,744 Google reviews, one of the largest review bases in the round. The gap is the paper trail, with no company record published. Get the free estimate in writing before you send anything.
Is Electronic Partners registered with a trade scheme?
No scheme membership is on record: industry qualifications can't be sourced from the registers, the website or the platforms checked. No mandatory registration applies to phone repair, and no company record ties the trading name to a limited company. Weigh the huge review base against the thin paperwork. The trading name has no company number behind it.
What does Electronic Partners charge?
The site offers free estimates with the price confirmed before any work begins, backed by a no-fix-no-fee promise and up to a twelve-month warranty on the work. No price list is published. Ask for the confirmed estimate in writing before you post the device. The no-fix-no-fee promise means an unrepaired phone comes back without a repair charge.
Where does Electronic Partners work?
Electronic Partners runs its lab from Hortonwood in Telford, taking devices by free post or at a collection point with online tracking throughout. That suits anyone happy to send the phone away. Book the free estimate on the website first. The postal route means the lab's location matters less than its tracking and turnaround.
How is Electronic Partners ranked?
It ranks sixth of the ten phone repair shops in our September round, picked for postal repairs with tracking and a no-fix-no-fee promise. The table order comes from the scorecard behind each card. Its review volume leads the round, while its paperwork trails the leader badly. Read the full review, then compare it with the counter options above.
What do customers say about Electronic Partners?
Customers rate it at 4.4 from more than 1,744 Google reviews, the largest review base in the round. Reviewers praise devices saved at component level, with the usual postal grumbles about turnaround alongside. A mid-fours average at that volume is a settled verdict rather than a mood. Read the reviews beside ours before you post.
How does Electronic Partners compare with the other shops in this round?
It is the postal lab against an online-priced leader and high-street counters around it. Nothing else here pairs free postage with tracking and a no-fix-no-fee promise, and no counter matches its review volume. Where it loses is openness: priced catalogues and company records above it, thin paperwork here. Choose it for the post, not the counter.
Others assessed for this trade
- TF2 Smartphone Solutions63.0 / 100Ranked 1. Best for upfront online prices with a twelve-month warranty.
- FONE FIXIT58.3 / 100Ranked 2. Best for pre-booked 30-minute repairs in Madeley.
- Repair Xperts Pro57.9 / 100Ranked 3. Best for 30-minute repairs at home or in the Wellington shop.
- iCrack Phones Telford57.8 / 100Ranked 4. Best for walk-in mall repairs with a 1-year warranty.
Sources
- Electronic Partners homepage — repairs, estimates and warranty Retrieved 4 September 2026.
- Google Maps listing — Electronic Partners, Telford Retrieved 4 September 2026.
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