Assessment · mortgage brokers round mortgage-brokers-2026-09

Q Financial Services review

Ranked 5 of 10 in Mortgage brokers in Telford

Best for: wellington broker with strong independent reviews

Active

Trading as Q Financial Services (UK) Limited · 2 Haygate Road, Wellington, Telford, Shropshire, TF1 1SG · Service area: Telford, Wellington, Shrewsbury

Q Financial Services in short

Q Financial Services is a Wellington broker at Haygate Road, with a Shrewsbury branch, covering mortgages alongside protection, commercial finance, planning and wills. The firm is open about scope, stating which work sits outside its principal's offering and outside regulation. It acts as an appointed representative of a national partnership, and the company record is live and checkable.

Reviews are strong on two independent sources: just under five stars on Google across a solid set of ratings form the headline, with a high Trustpilot score behind it. Our verdict makes Q Financial Services the Wellington all-rounder of this round. It counts against the firm that no fixed advice fee is published, so the cost of advice only emerges during the customer journey, and no insurance details appear.

Q Financial Services reviews and ratings on other sites

Every public rating we hold for Q Financial Services, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 537
Trustpilot4.9 out of 5182

Our verdict

Our judgement: Q Financial suits you if you want a Wellington broker that also covers protection, commercial finance and wills under one roof. Reviews run high on two independent sources and the Openwork-appointed footing is stated. It counts against it that no fixed advice fee is published, so the cost of advice only emerges during the customer journey.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
66.5 / 100

Customer evidence C1 · weight 30%

70 out of 100

Google 4.8 out of 5 from 37 reviews; Trustpilot 4.9 out of 5 from 182 reviews [5] [6].

Qualifications and accreditations C2 · weight 25%

70 out of 100

Financial Conduct Authority membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2016 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

65 out of 100

Lender commission is described as disclosed through the customer journey with a free no-obligation consultation [1] [3]. No fixed advice fee or VAT position is published.

Website and service information C7 · weight 5%

85 out of 100

The site sets out mortgage, protection, commercial, planning and wills services [1], gives Wellington and Shrewsbury bases with phone, email and forms [1] [3], and states its regulatory scope [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2016Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get mortgages, protection, commercial finance, planning and wills from one Wellington office with a Shrewsbury branch and nationwide cover [1] [2].

  • Customer evidence is strong on two sources: 4.8 out of 5 from 37 Google reviews and 4.9 out of 5 from 182 Trustpilot reviews, both seen 4 September 2026 [5] [6].

  • The site is open about scope: commercial, planning and wills work sits outside the Openwork offering and outside FCA regulation [1] [2].

Limitations

  • No fixed advice fee is published; the site describes lender commission and a free consultation instead [1] [3].

  • No insurance details are published [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

Review this business

Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

Review this business

We publish your first name and last initial only, for example Sarah M.

We keep your email address private and use it to contact you about your review.

Choose between 1 and 5, where 5 means the work fully met your expectations.

Describe the job in a few words, for example Consumer unit replacement.

Pick the month and year the work was completed, within the last three years.

Describe the work, how it went, and anything other readers should check before booking.

Attach a PDF or photo of the invoice for this job so the editor can confirm the work; only the editor sees it.

Questions about Q Financial Services

Is Q Financial Services any good?

On the evidence, yes as a Wellington all-rounder: it sits fifth in our Telford mortgage broker table with strong reviews on two independent sources and an appointed-representative footing on record. No fixed advice fee is published, so ask early. Send your mortgage and protection needs together and ask for the advice cost up front.

Is Q Financial Services FCA authorised?

Appointed-representative status under The Openwork Partnership is stated on the firm's own site and legal page [1] [2]. The FCA register pages could not be searched directly, so that statement is what stands on record. Confirm the principal's name on the FCA register before you share documents.

What does Q Financial Services charge?

No fixed advice fee is published; the site describes lender commission as disclosed through the customer journey, beside a free opening consultation [1] [3]. No VAT position is published. Ask what you will pay directly and when, and get the fee, the commission and the timing in writing.

Where does Q Financial Services work?

The firm works from Wellington with a Shrewsbury branch and serves Telford, Wellington and Shrewsbury, with nationwide cover claimed [1] [2]. Contact runs by phone, email and web form, so send your postcode first. The Shrewsbury branch suits borrowers east of Telford.

How is Q Financial Services ranked?

It ranks fifth of the ten mortgage brokers in our September round, picked for broad services under one roof and strong two-source reviews. The missing fixed fee counts against it. Read the full review, then ask for the cost of advice before you go far.

Others assessed for this trade

  1. Dwello Mortgages68.1 / 100Ranked 1. Best for fee stated upfront with free first consultation.
  2. Win Financial68.1 / 100Ranked 2. Best for newport broker with a published typical fee.
  3. Probity Mortgage Services67.9 / 100Ranked 3. Best for telford-based adviser with deep review history.
  4. OSL Financial Services66.5 / 100Ranked 4. Best for directly authorised broker for complex cases.

Sources

  1. Q Financial Services homepage — services, authorisation and contact Retrieved 4 September 2026.
  2. Q Financial Services legal page — authorisation, company number and scope Retrieved 4 September 2026.
  3. Q Financial Services mortgages page — borrower types and free consultation Retrieved 4 September 2026.
  4. Companies House — Q FINANCIAL SERVICES (UK) LIMITED overview (09952693) Retrieved 4 September 2026.
  5. Google Maps listing — Q Financial Services, Wellington Retrieved 4 September 2026.
  6. Trustpilot — Q Financial Services reviews Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.