Assessment · mortgage brokers round mortgage-brokers-2026-09

Probity Mortgage Services review

Ranked 3 of 10 in Mortgage brokers in Telford

Best for: telford-based adviser with deep review history

Active

Trading as Probity Mortgage Services Ltd · Telford · Service area: Telford

Probity Mortgage Services in short

Probity Mortgage Services trades as Probity Mortgages, a Telford-linked advice firm covering first-time purchases, buy-to-let, movers and remortgages alongside protection and general insurance, led by an adviser of long standing. The fee is estimated on the site with free initial consultations, payable only if you proceed to a full application. The firm states an appointed-representative footing, and the company record is live and checkable.

Customer evidence is the deepest in this round: five stars across hundreds of VouchedFor reviews form the headline, with Google reviewers agreeing. Our verdict makes Probity Mortgage Services the pick for buyers who care most about review history. It counts against the firm that the site names two different principal firms on different pages, and the Telford address appears on neither the site nor the company record.

Probity Mortgage Services reviews and ratings on other sites

Every public rating we hold for Probity Mortgage Services, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 57
VouchedFor5.0 out of 5223

Our verdict

Our judgement: Probity suits you if you want an experienced Telford-linked adviser with the deepest review history in this round and a stated £495 fee estimate. The Stonebridge-appointed footing is stated on the site. It counts against it that the site contradicts itself on the principal firm and the Telford address no longer appears on the site or company record.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
67.9 / 100

Customer evidence C1 · weight 30%

72 out of 100

Google 5 out of 5 from 7 reviews; VouchedFor 5 out of 5 from 223 reviews [6] [7].

Qualifications and accreditations C2 · weight 25%

70 out of 100

Financial Conduct Authority membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2019 [5].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

80 out of 100

An estimated £495 broker fee with free initial consultations, payable only on full application, is stated on the site [1] [2]. No VAT position is published.

Website and service information C7 · weight 5%

85 out of 100

The site sets out mortgage, protection and insurance services [1] [3] and gives office phone, mobile, email and a contact form [4].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2019Source companies-house
Advice feeEstimated £495 with free initial consultations, payable only on full applicationSource provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get first-time, buy-to-let, mover and remortgage advice with protection and general insurance from an adviser advising since 2008 [2] [3].

  • Customer evidence is the deepest in this round: 5 out of 5 from 223 VouchedFor reviews plus 5 out of 5 from 7 Google reviews, both seen 4 September 2026 [6] [7].

  • The fee is estimated at £495 with free initial consultations, payable only if you proceed to a full application [1] [2].

Limitations

  • The site names two different principal firms, Stonebridge and HL Partnership, on different pages [1] [2].

  • The Telford listing address appears on neither the site nor the company record, which show Wolverhampton and Stoke-on-Trent addresses [2] [5].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Probity Mortgage Services

Is Probity Mortgage Services any good?

On the evidence, yes for review-led buyers: it sits third in our Telford mortgage broker table with the deepest review history in the round and a fee estimate payable only on full application. The site contradicts itself on the principal firm and shows no Telford address, so weigh both gaps. Ask which principal stands behind your advice on the first call.

Is Probity Mortgage Services FCA authorised?

Appointed-representative status is stated on the firm's own site, though two different principal firms appear on different pages [1] [2]. The FCA register pages could not be searched directly. Ask the firm to name its current principal in writing, then confirm that name on the FCA register.

What does Probity Mortgage Services charge?

The site estimates a broker fee with free initial consultations, payable only if you proceed to a full application [1] [2]. No VAT position is published. Ask whether the estimate includes VAT and exactly when it falls due, and get the answers in writing before the application goes in.

Where does Probity Mortgage Services work?

The firm is listed in Telford, but the Telford address appears on neither the site nor the company record, which show addresses elsewhere [2] [5]. Contact runs by office phone, mobile, email and form [4]. Confirm where your file will sit and where appointments happen before you proceed.

How is Probity Mortgage Services ranked?

It ranks third of the ten mortgage brokers in our September round, picked for the deepest review history and a stated fee estimate. The principal-firm contradiction and the missing Telford address count against it, so read both on the full page. Read the review, then ask for the principal's name in writing.

Others assessed for this trade

  1. Dwello Mortgages68.1 / 100Ranked 1. Best for fee stated upfront with free first consultation.
  2. Win Financial68.1 / 100Ranked 2. Best for newport broker with a published typical fee.
  3. OSL Financial Services66.5 / 100Ranked 4. Best for directly authorised broker for complex cases.
  4. Q Financial Services66.5 / 100Ranked 5. Best for wellington broker with strong independent reviews.

Sources

  1. Probity Mortgages homepage — services, fee and authorisation Retrieved 4 September 2026.
  2. Probity Mortgages about page — adviser background and Telford base Retrieved 4 September 2026.
  3. Probity Mortgages services page — mortgage and protection services Retrieved 4 September 2026.
  4. Probity Mortgages contact page — phone, email and addresses Retrieved 4 September 2026.
  5. Companies House — PROBITY MORTGAGE SERVICES LTD overview (12123783) Retrieved 4 September 2026.
  6. Google Maps listing — Probity Mortgage Services Ltd, Telford Retrieved 4 September 2026.
  7. VouchedFor — Probity Mortgage Services Ltd reviews Retrieved 4 September 2026.

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