Telford RankedIndependent rankings of local services in Telford
Assessment · mortgage brokers round mortgage-brokers-2026-09

Mortgage Advice Bureau - Southwater review

Assessed in Mortgage brokers in Telford

Unknown

D B Roberts Ltd, 56 Southwater, Telford, Shropshire, TF3 4DE · Service area: Telford

Mortgage Advice Bureau - Southwater in short

Mortgage Advice Bureau Southwater is a town-centre branch run by a local operator, open Monday to Saturday with phone and callback contact and a free consultation. The page quotes a wide product range from a large lender panel, and spells out the advice fee beside the free consultation. The network states direct authorisation in its annual report. Saturday opening suits borrowers who cannot visit on a weekday.

Reviews are thin at branch level: five stars on Google form the headline from only a small set of ratings, while the national Trustpilot profile runs far larger. Our verdict makes Mortgage Advice Bureau Southwater the walk-in pick for town-centre borrowers. It counts against the branch that branch-level reviews are few and the local operator's company record was not on the pages found.

Mortgage Advice Bureau - Southwater reviews and ratings on other sites

Every public rating we hold for Mortgage Advice Bureau - Southwater, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 52
Trustpilot4.6 out of 51240

Our verdict

Our judgement: the Southwater branch suits you if you want a walk-in town-centre broker with Saturday hours and the fee scale stated on the page. The branch address, hours and callback route are all published. It counts against it that branch-level reviews are few and the local operator's company record was not on the pages found.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
62.5 / 100

Customer evidence C1 · weight 30%

64

Google 5 out of 5 from 2 reviews; Trustpilot 4.6 out of 5 from 1240 reviews [4].

Qualifications and accreditations C2 · weight 25%

70

Financial Conduct Authority membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

A fee of up to 1% with a typical 0.3% of the amount borrowed is stated beside a free no-obligation consultation [1]. No VAT position is published.

Website and service information C7 · weight 5%

80

The page sets out purchase, remortgage, mover and buy-to-let services with protection cover [1], gives the branch address, phone and callback form with opening hours [1], and names advisers [2].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get a town-centre branch at 56 Southwater open Monday to Saturday with 12,000-plus products from 90-plus lenders quoted on the page [1].

  • The advice fee is spelled out: up to 1% with a typical 0.3% of the amount borrowed, beside a free no-obligation consultation [1].

  • The page shows an average customer rating of 4.9 out of 5, and the national Trustpilot profile stands at 4.6 from 1,240 reviews [1] [5].

Limitations

  • The Google review set is small at 2 reviews, so the headline score rests on little evidence [4].

  • The local operator is D B Roberts Ltd, for which no company record was checked, and the listing phone differs from the page phone [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Mortgage Advice Bureau - Southwater

Is Mortgage Advice Bureau Southwater any good?

On the evidence, a sound walk-in choice: researched for our September round as a town-centre branch with Saturday hours, a stated fee scale and a free consultation. Branch-level reviews are few, so lean on the national record and the page detail. Use the callback form and ask who your named adviser will be.

Is Mortgage Advice Bureau Southwater FCA authorised?

The Mortgage Advice Bureau network states direct authorisation in its annual report [3], and the branch page sits inside that network [1]. The FCA register pages could not be searched directly. Confirm the network and the local operator on the FCA register before you share documents.

What does Mortgage Advice Bureau Southwater charge?

The page states a fee of up to one per cent with a typical three-tenths of the amount borrowed, beside a free opening consultation [1]. No VAT position is published. Ask whether the fee includes VAT and what is payable if the deal falls through, and get both in writing.

Where does Mortgage Advice Bureau Southwater work?

The branch works from Southwater in Telford town centre and serves Telford borrowers, open Monday to Saturday [1]. Contact runs by phone and callback form, so ask about walk-in times and named advisers when you enquire, and bring your postcode to confirm coverage.

How is Mortgage Advice Bureau Southwater ranked?

It was researched for our September round but sits outside the top ten, kept out by thin branch-level reviews and an unchecked local operator record rather than bad feedback. That position can change with better evidence. Read the full review, then ask the branch for its own review record.

Others assessed for this trade

  1. Dwello Mortgages68.1 / 100Ranked 1. Best for fee stated upfront with free first consultation.
  2. Win Financial68.1 / 100Ranked 2. Best for newport broker with a published typical fee.
  3. Probity Mortgage Services67.9 / 100Ranked 3. Best for telford-based adviser with deep review history.
  4. OSL Financial Services66.5 / 100Ranked 4. Best for directly authorised broker for complex cases.

Sources

  1. MAB branch page — Southwater Telford services, hours and fees Retrieved 4 September 2026.
  2. MAB branch team page — Southwater advisers Retrieved 4 September 2026.
  3. MAB annual report 2025 — directly authorised network statement Retrieved 4 September 2026.
  4. Google Maps listing — Mortgage Advice Bureau, Southwater Telford Retrieved 4 September 2026.
  5. Trustpilot — Mortgage Advice Bureau national reviews Retrieved 4 September 2026.

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