Telford RankedIndependent rankings of local services in Telford
Assessment · mortgage brokers round mortgage-brokers-2026-09

Lorraine Upton - Mortgage Advice Bureau review

Ranked 8 of 10 in Mortgage brokers in Telford

Best for: named MAB adviser for first-time buyers

Unknown

Telford · Service area: Telford, Wolverhampton

Lorraine Upton - Mortgage Advice Bureau in short

Lorraine Upton is a named Mortgage Advice Bureau adviser reachable by phone or callback form six days a week, covering first-time purchases, remortgages, movers and buy-to-let with protection advice. She is a long-serving network adviser, which suits buyers wanting a dedicated contact from search to offer. The advice fee is spelled out on the page beside a free opening consultation.

Reviews need care: five stars on Google form the headline, though from only a handful of ratings, while the large score shown on her page is a network-wide figure rather than her own. Our verdict makes Lorraine Upton the first-time-buyer pick of this round. It counts against her that the page describes Wolverhampton rather than Telford, and no local employing firm is named.

Lorraine Upton - Mortgage Advice Bureau reviews and ratings on other sites

Every public rating we hold for Lorraine Upton - Mortgage Advice Bureau, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 53
Mortgage Advice Bureau5.0 out of 51131

Our verdict

Our judgement: Lorraine Upton suits you if you want a named, long-serving MAB adviser with the fee scale stated on the page. The bio shows thirteen years with the network and contact is by phone or callback form. It counts against her that the page talks about Wolverhampton, not Telford, and names no local employing firm.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
64.9 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 3 reviews; Mortgage Advice Bureau 5 out of 5 from 1131 reviews [4].

Qualifications and accreditations C2 · weight 25%

70

Financial Conduct Authority membership is listed on the business's own website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

85

A fee of up to 1% with a typical 0.3% of the amount borrowed is stated beside a free no-obligation consultation [1]. No VAT position is published.

Website and service information C7 · weight 5%

80

The page sets out purchase, remortgage, mover and buy-to-let services with protection cover [1] and gives phone booking and a callback form [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years tradingQualified January 2012, with Mortgage Advice Bureau since January 2013Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get a named adviser who qualified in 2012 and joined Mortgage Advice Bureau in 2013, covering first-time purchases, remortgages, movers and buy-to-let [1] [2].

  • The advice fee is spelled out: up to 1% with a typical 0.3% of the amount borrowed, beside a free no-obligation consultation [1].

  • The page shows an average customer rating of 5 out of 5 from 1,131 reviews, a network-wide figure rather than this adviser's alone [1].

Limitations

  • The adviser page describes Wolverhampton and surrounding areas, never Wellington or Telford, so the Telford link rests on the listing alone [1].

  • The employing local firm is not named on the page, so no company record could be checked [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Lorraine Upton - Mortgage Advice Bureau

Is Lorraine Upton any good?

On the evidence, yes for first-time buyers wanting a named adviser: she sits eighth in our Telford mortgage broker table, brings over a decade with the network, and spells out her fee beside a free consultation. The Telford link rests on the listing alone, so confirm it. Call or use the callback form and ask where appointments happen.

Is Lorraine Upton FCA authorised?

The Mortgage Advice Bureau network states direct authorisation in its annual report [3], and her adviser page sits inside that network [1]. The FCA register pages could not be searched directly. Confirm her name and the network on the FCA register before you share documents.

What does Lorraine Upton charge?

The page states a fee of up to one per cent with a typical three-tenths of the amount borrowed, beside a free opening consultation [1]. No VAT position is published. Ask whether the fee includes VAT and what is payable if the deal falls through, and get both in writing.

Where does Lorraine Upton work?

The adviser page describes Wolverhampton and surrounding areas rather than Telford, while the listing places her in Wellington [1] [4]. Contact runs by phone or callback form six days a week. Confirm where your appointments will happen before you proceed.

How is Lorraine Upton ranked?

She ranks eighth of the ten mortgage brokers in our September round, picked as the named-adviser choice for first-time buyers. The weak Telford link counts against her. Read the full review, then confirm the appointment location on the first call.

Others assessed for this trade

  1. Dwello Mortgages68.1 / 100Ranked 1. Best for fee stated upfront with free first consultation.
  2. Win Financial68.1 / 100Ranked 2. Best for newport broker with a published typical fee.
  3. Probity Mortgage Services67.9 / 100Ranked 3. Best for telford-based adviser with deep review history.
  4. OSL Financial Services66.5 / 100Ranked 4. Best for directly authorised broker for complex cases.

Sources

  1. MAB adviser page — Lorraine Upton services, fees and rating Retrieved 4 September 2026.
  2. MAB adviser bio — qualifications and MAB history Retrieved 4 September 2026.
  3. MAB annual report 2025 — directly authorised network statement Retrieved 4 September 2026.
  4. Google Maps listing — Lorraine Upton, Wellington Retrieved 4 September 2026.

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