NFU Mutual Telford review
Ranked 10 of 10 in Insurance brokers in Telford
Best for: tied agency for NFU Mutual home, motor and farm cover
Unknown
Southwater Way, Telford, Shropshire, TF3 4FU · Service area: Telford, Shropshire, West Midlands
NFU Mutual Telford in short
NFU Mutual Telford is the tied agency for NFU Mutual at Southwater Way, covering home, motor, business and farming insurance across Shropshire and the West Midlands. That setup suits anyone who already favours the insurer's home, motor and farm cover and wants an agency relationship. Contact is concrete, with published call and visit hours plus quote and ask-a-question routes. An agency aiming to know you by name feels different from a call centre.
Customer reviews run to nearly twenty Google ratings at four out of five. PRA authorisation and FCA regulation are stated on the insurer's own site. It counts against NFU Mutual Telford that the phone number differs between the agency page and the listing, and no trading history or insurance details are published. The charity donation recorded on the page speaks of local roots.
Our verdict
Our judgement: NFU Mutual Telford suits you if you already favour NFU Mutual cover and want an agency relationship in Telford. The contact hours are the clearest in this round and the cover range spans home, motor and farm. It counts against it that the phone number differs between the page and the listing, and no trading history is published.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 56.5 / 100
Qualifications and accreditations C2 · weight 25%
70 out of 100
Financial Conduct Authority regulation is listed on the business's own website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No fees, commission terms or VAT position are published; the page offers quote and ask-a-question routes [1].
Website and service information C7 · weight 5%
90 out of 100
The page sets out motor, home and business cover, a Telford base covering Shropshire and the West Midlands, quote and question routes, and call and visit hours [1].
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- Financial Conduct AuthoritySourcedchecked 4 September 2026. Reference Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Strengths
You get home, motor, business and farming cover from one agency that aims to know you by name rather than by number [1].
Contact is concrete: a call line open 9am to 8pm, visits 8.30am to 5.30pm, plus quote and ask-a-question routes, all seen 4 September 2026 [1].
The page records a nomination of Midlands Air Ambulance Charity for a donation of over 6,443 pounds from NFU Mutual funds [1].
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about NFU Mutual Telford
Is NFU Mutual Telford any good?
On the evidence, yes for NFU Mutual loyalists: it sits tenth in our Telford insurance brokers table, with home, motor, business and farming cover through an agency that aims to know you by name. Read the full page and its sources. Use the quote route to test responsiveness.
Is NFU Mutual Telford FCA registered?
Authorisation by the Prudential Regulation Authority and regulation by the FCA and the PRA are stated on the NFU Mutual site. Check the agency name on the FCA register before you share documents. Ask for the agency's own reference with your quote.
What does NFU Mutual Telford charge?
No fees, commission terms or VAT position are published; the page offers quote and ask-a-question routes instead. That means the written quote does the talking. Ask how the agency is paid and whether commission applies, and get the answer in writing.
Where does NFU Mutual Telford work?
The agency works from Southwater Way in Telford, covering Shropshire and the West Midlands with published call and visit hours. Send your postcode with the enquiry to confirm you are covered. Ask whether to call or visit for your case.
How is NFU Mutual Telford ranked?
It ranks tenth of the ten brokers in our September round, carried by its contact detail and cover range. A middling review score and unpublished history hold it back. Read the full review, then compare its quote with one whole-market broker.
Others assessed for this trade
- Paul Humphreys Credit Insurance Services66.9 / 100Ranked 1. Best for spotless reviews and a single-trade credit focus.
- Q Financial Services66.3 / 100Ranked 2. Best for wellington broker covering protection and commercial finance.
- Fiveways Insurance66.2 / 100Ranked 3. Best for newport broker for business and personal cover since 1967.
- Pensionlite65.9 / 100Ranked 4. Best for chartered advice house for protection alongside pensions.
Sources
- NFU Mutual Telford agency page — cover, area, hours and contact Retrieved 4 September 2026.
- Google Maps listing — NFU Mutual Telford Retrieved 4 September 2026.
Is this your business?
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