Telford RankedIndependent rankings of local services in Telford
Assessment · insurance brokers round insurance-brokers-2026-09

Q Financial Services review

Ranked 2 of 10 in Insurance brokers in Telford

Best for: wellington broker covering protection and commercial finance

Active

Trading as Q Financial Services (UK) Limited · 2 Haygate Road, Wellington, Telford, Shropshire, TF1 1SG · Service area: Telford, Wellington, Shrewsbury

Q Financial Services in short

Q Financial Services is a Wellington broker covering mortgages, protection, commercial finance, planning and wills from one office, with a Shrewsbury branch behind it. That breadth suits anyone who wants borrowing, cover and later-life planning in one relationship, and the site is open about which work sits outside its regulated offering. Wellington and Shrewsbury bases give the firm a real high-street presence.

Customer reviews run high on two independent sources, Google and Trustpilot, with hundreds of ratings between them. FCA authorisation through the Openwork partnership is stated on the firm's legal page. It counts against Q Financial Services that no fixed advice fee is published, so the cost of advice only emerges during the customer journey. The legal page at least states the footing plainly, so you know who regulates what.

Q Financial Services reviews and ratings on other sites

Every public rating we hold for Q Financial Services, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.8 out of 537
Trustpilot4.9 out of 5182

Our verdict

Our judgement: Q Financial suits you if you want a Wellington broker that also covers protection and commercial finance under one roof. Reviews run high on two independent sources and the Openwork-appointed footing is stated. It counts against it that no fixed advice fee is published, so the cost of advice only emerges during the customer journey.

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
66.3 / 100

Customer evidence C1 · weight 30%

70

Google 4.8 out of 5 from 37 reviews; Trustpilot 4.9 out of 5 from 182 reviews [3] [4].

Qualifications and accreditations C2 · weight 25%

70

Financial Conduct Authority authorisation is listed on the business's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2016 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

65

Lender commission is described as disclosed through the customer journey [1]. No fixed advice fee or VAT position is published.

Website and service information C7 · weight 5%

80

The site names mortgage, protection, commercial finance, planning and wills services, gives Wellington and Shrewsbury bases with phone, email and contact routes, and states which work sits outside FCA regulation [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2016Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get mortgages, protection, commercial finance, planning and wills from one Wellington office with a Shrewsbury branch [1].

  • Customer evidence is strong on two sources: 4.8 out of 5 from 37 Google reviews and 4.9 out of 5 from 182 Trustpilot reviews, both seen 4 September 2026 [3] [4].

  • The site is open about scope: commercial, planning and wills work sits outside the Openwork offering and outside FCA regulation [1].

Limitations

  • No fixed advice fee is published; the site describes lender commission disclosed during the customer journey instead [1].

  • No insurance details are published [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Q Financial Services

Is Q Financial Services any good?

On the evidence, yes for joined-up advice: it sits second in our Telford insurance brokers table, with high scores on both Google and Trustpilot and mortgages, protection and commercial finance in one place. Read the full page and its sources. Settle how you pay before any search starts.

Is Q Financial Services FCA registered?

Authorisation as an appointed representative of the Openwork Partnership is stated on the firm's own legal page, with its commercial finance arm stated as directly authorised. Check both names match on the FCA register before you share documents. Ask which arm your case would sit in.

What does Q Financial Services charge?

No fixed advice fee is published; the site describes lender commission disclosed during the customer journey instead. That means your quote and disclosure documents do the talking. Ask when any fee falls due and get the answer in writing before cover starts.

Where does Q Financial Services work?

The firm works from Wellington with a Shrewsbury branch, covering Telford and the surrounding area. Send your postcode with the enquiry to confirm you are covered. Ask whether your case would be seen in Wellington or Shrewsbury, and take a contact name.

How is Q Financial Services ranked?

It ranks second of the ten brokers in our September round, carried chiefly by strong customer evidence on two sources. It trails the leader on pricing clarity. Read the full review, then compare its quote with one general broker before you decide.

Others assessed for this trade

  1. Paul Humphreys Credit Insurance Services66.9 / 100Ranked 1. Best for spotless reviews and a single-trade credit focus.
  2. Fiveways Insurance66.2 / 100Ranked 3. Best for newport broker for business and personal cover since 1967.
  3. Pensionlite65.9 / 100Ranked 4. Best for chartered advice house for protection alongside pensions.
  4. Croft & Oakes Chartered Financial Planners65.6 / 100Ranked 5. Best for shropshire advice firm with a protection arm.

Sources

  1. Q Financial Services legal page — authorisation, company number and scope Retrieved 4 September 2026.
  2. Companies House — Q FINANCIAL SERVICES (UK) LIMITED overview (09952693) Retrieved 4 September 2026.
  3. Google Maps listing — Q Financial Services, Wellington Retrieved 4 September 2026.
  4. Trustpilot — Q Financial Services reviews Retrieved 4 September 2026.

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