Henshalls Insurance Brokers review
Ranked 7 of 10 in Insurance brokers in Telford
Best for: newport-rooted broker now inside brown and brown
Unknown
Newport · Service area: Telford, Newport, Stafford
Henshalls Insurance Brokers in short
Henshalls Insurance Brokers is the former Newport broker now presented as part of Brown and Brown, serving personal, business, private-client and corporate customers with a worldwide broking network behind it. That setup suits former clients wanting continuity with the same team. The page ties the team to its past under that name and records over fifty years serving customers.
Customer reviews are spotless but thin, at five out of five from a handful of Google reviews. FCA authorisation through Brown and Brown is stated on the site. It counts against Henshalls that the Newport office detail has gone from the site, which now shows a Stafford base, and no fees are published. The cover range itself is genuinely wide, spanning private-client and corporate lines.
The team now presents itself as part of Brown and Brown from a Stafford base, after years on Newport's High Street under its own name. The page leans on the Henshalls name and the team's continuity for its credibility. A worldwide broking network stands behind the local relationship. The Stafford pages carry quote and contact routes for every line.
Evidence runs to only a few voices on a single platform. Former clients will set that beside their own experience of the team. New customers have little independent testimony to go on; the stated range and backing carry the argument instead.
Our verdict
Our judgement: Henshalls suits you if you were a Henshalls client and want continuity with the same team inside Brown & Brown. The cover range is wide and the history is long. It counts against it that the Newport base has gone from the site and public review evidence is thin.
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 61.7 / 100
Customer evidence C1 · weight 30%
68 out of 100
Google 5 out of 5 from 3 reviews [3]. With fewer than five reviews so far, this counts a little less.
Qualifications and accreditations C2 · weight 25%
70 out of 100
Financial Conduct Authority authorisation is listed on the business's own website [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Trading history C4 · weight 10%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Years trading | 50 | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
- Financial Conduct AuthoritySourcedchecked 4 September 2026. Reference Brown & Brown Insurance Brokers (UK) Limited, Reference Number 745618.
Strengths
You get personal, business, private-client and corporate cover with risk-management backing from a worldwide broking network [1] [2].
The page ties the team to its Henshalls past and records over 50 years serving customers [2].
The site states FCA authorisation through Brown & Brown Insurance Brokers (UK) Limited [1].
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
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Questions about Henshalls Insurance Brokers
Is Henshalls any good?
On the evidence, yes for continuity: it sits seventh in our Telford insurance brokers table, with the same team now inside a worldwide broking network and wide personal, business and corporate cover. Review evidence is thin, so read the full page and its sources. Ask who in the team would handle your account.
Is Henshalls FCA registered?
Authorisation through Brown and Brown Insurance Brokers (UK) Limited is stated on the firm's own site. Check that name and reference match on the FCA register before you share documents. Ask for the reference in writing with your quote before you proceed. Match the Brown and Brown entity name rather than Henshalls alone.
What does Henshalls charge?
The site publishes no fees, commission terms, free-quote statement or VAT position, so the written quote does the talking. Ask what the broker earns on your policy and whether any fee adds VAT. Get the answers in writing before cover starts. The successor pages publish no fee menus of their own.
Where does Henshalls work?
The team serves Newport, Telford and Stafford, though the site now shows a Stafford base rather than Newport. Send your postcode with the enquiry to confirm you are covered. Ask where your account would actually sit, and take a named contact. The provider record still shows the old Newport address beside the Stafford base.
How is Henshalls ranked?
It ranks seventh of the ten brokers in our September round, carried by its cover range and long history. Thin reviews and a moved base hold it back. Read the full review, then compare its quote with one independent broker. Continuity with the same familiar team is its whole argument.
How do I get a quote from Henshalls?
Start through the contact and quote routes on the Brown and Brown pages behind the brand, naming the Henshalls relationship up front. Say whether the need is personal, business or corporate so the enquiry lands with the right team. Take a named contact for the account from the first call.
What do customers say about Henshalls?
Evidence runs to a handful of Google reviews at top marks, with no second platform held. Former clients will set that beside their own experience of the team. New customers have almost no independent testimony to lean on. The full review page carries the detailed assessment, so read it carefully.
How does Henshalls compare with the others in this round?
It ranks seventh of the ten, behind brokers with deeper customer evidence but ahead of firms with no live route. Its argument is continuity of team inside a worldwide network. Our view is that former clients have reason to stay, while new buyers have livelier options. Deeper evidence sits higher up the table.
Others assessed for this trade
- Paul Humphreys Credit Insurance Services66.9 / 100Ranked 1. Best for spotless reviews and a single-trade credit focus.
- Q Financial Services66.3 / 100Ranked 2. Best for wellington broker covering protection and commercial finance.
- Fiveways Insurance66.2 / 100Ranked 3. Best for newport broker for business and personal cover since 1967.
- Pensionlite65.9 / 100Ranked 4. Best for chartered advice house for protection alongside pensions.
Sources
- Henshalls homepage — now Brown & Brown, Stafford (Previously Henshalls Insurance) Retrieved 4 September 2026.
- Henshalls about page — history, Stafford base and contact Retrieved 4 September 2026.
- Google Maps listing — Henshalls Insurance Brokers, Newport Retrieved 4 September 2026.
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