LMS Heating Solutions leads our Telford plumbers ranking, a heating-led firm covering boilers, heating and general plumbing with help on call round the clock. It takes the top spot on a spotless customer record plus stated Gas Safe registered engineers, backed by a live limited company you can check at Companies House. It suits anyone who wants one firm for breakdowns and installs alike.
We started from the plumbers Google Maps shows across Telford and scored the ten that made the table on what customers say first, then proof of competence and openness about cover, history and pricing.
Behind the leader, heating and boiler firms take the next places, each suiting a slightly different job, while bathroom specialists and general repair firms close the table for refits and household fix lists. Two researched firms sit outside the table over missing gas registration evidence rather than poor reviews.
The jobs behind the table fall into three rough groups. Emergency leaks and blocked pipes reward whoever answers fastest, which usually means a heating-led firm with round-the-clock cover. Boiler servicing, landlord certificates and gas fire work sit with the Gas Safe registered names in the upper half. Full bathroom refits are the ground of the design-to-installation specialists lower down, where the itemised quote matters more than the response time.
| Rank | plumber | Score | Ratings | Qualifications | Best for |
|---|---|---|---|---|---|
| 1 | LMS Heating Solutions | 75.1 | Google 5.0/5 (67) | Gas Safe Register, Worcester Bosch accredited installer | Best overall: round-the-clock heating cover with a spotless review record |
| 2 | Shropshire Heating & Plumbing | 72.7 | Google 4.8/5 (50) | Gas Safe Register | boiler servicing with a 12-month workmanship guarantee |
| 3 | Shropshire Gas and Heating | 69.6 | Google 5.0/5 (55) | Gas Safe Register | family-run boiler, gas fire and cooker work |
| 4 | MDF Gas Services | 69.4 | Google 4.8/5 (35) | Gas Safe Register | boiler servicing and landlord certificates in Telford |
| 5 | Heating Services Telford | 67.8 | Google 4.9/5 (55) | Gas Safe Register | same-day boiler repairs with no call-out fee |
| 6 | Property Fix | 67.0 | Google 4.9/5 (59) | Gas Safe Register, Worcester Bosch accredited installer | landlords and household job lists in Telford |
| 7 | Ash Plumbing & Bathrooms | 62.3 | Google 4.9/5 (33) | BIFIS | bespoke bathroom design and installation in Shropshire |
| 8 | Telford Plumbers | 61.9 | Google 5.0/5 (57) | Worcester Bosch accredited installer | bathroom renovations and emergency plumbing across Telford |
| 9 | Bryn Roberts | 55.2 | Google 4.8/5 (112) | Can't be sourced | long-trading sole trader for bathrooms and repairs |
| 10 | JB Plumbing and Heating | 54.5 | Google 4.9/5 (54); RatingsPlus 5.0/5 (3) | Can't be sourced | small plumbing repairs in Telford |
Scored on the home trades rubric v2.0.
1rank
Best overall plumber: round-the-clock heating cover with a spotless review record
Our verdict: the breadth of heating cover and the review record count in its favour, but our judgement is held back by thin pricing detail. Its website states Gas Safe registered engineers [1].
75.1 / 100
Service area: Telford, Shropshire
2rank
Best for: boiler servicing with a 12-month workmanship guarantee
Our verdict: the documented company record and the guarantee count in its favour, but our judgement is tempered by the name mismatch. Its website states fully Gas Safe registered engineers [1].
72.7 / 100
Service area: Telford, Shrewsbury, Newport, Market Drayton, Bridgnorth, Broseley, Shropshire
3rank
Best for: family-run boiler, gas fire and cooker work
Our verdict: the review record and the upfront-cost promise count in its favour, Its website states Gas Safe registration, though no number is published [1]. The March 2024 company at the same address gives you a named legal entity to deal with [2].
69.6 / 100
Service area: Telford, Shrewsbury, Stoke-on-Trent, Stafford, Cannock, Walsall, Wolverhampton
4rank
Best for: boiler servicing and landlord certificates in Telford
Our verdict: the published licence number and free-quote promise count in its favour, for servicing and landlord certificates. Gas Safe registration is stated on the site, with the number published [1].
69.4 / 100
No trading history is dated anywhere on the site [1].
Service area: Telford, Shrewsbury, Wellington, Broseley, Ironbridge, Newport, Much Wenlock
5rank
Best for: same-day boiler repairs with no call-out fee
Our verdict: the published licence number and the no-call-out-fee promise count strongly in its favour for boiler and heating jobs from a one-engineer firm. Gas Safe registration is stated on the site, with the number published [1].
67.8 / 100
The site states no insurance details and no hourly or fixed rates, so insurance is scored as insufficient evidence and pricing rests on the call-out promise alone [1].
Service area: Telford
6rank
Best for: landlords and household job lists in Telford
Our verdict: the experience claim and the visible job history count in its favour for general maintenance, but our judgement is limited by the missing insurance and pricing detail. Its website states Gas Safe registered services [1].
67.0 / 100
No insurance details and no prices appear on the site, so insurance is scored as insufficient evidence and pricing scores 40 [1].
Service area: Telford
7rank
Best for: bespoke bathroom design and installation in Shropshire
Our verdict: the bathroom focus and the contact openness count in its favour, but our judgement notes this is a bathroom installer rather than a general plumber.
62.3 / 100
Service area: Telford, Shrewsbury, Bridgnorth, Wellington, Shifnal, Market Drayton, Albrighton, Much Wenlock
8rank
Best for: bathroom renovations and emergency plumbing across Telford
Our verdict: the coverage detail and review record count in its favour, but our judgement notes the young limited company behind an older-looking review profile.
61.9 / 100
The limited company dates only from August 2025, so the review count predates it and trading history is scored as insufficient evidence [2] [3].
The site raises insurance and guarantees in its own FAQ without verifiable figures, and no prices are published, so insurance is insufficient and pricing scores 40 [1].
Service area: Telford, Madeley, Ironbridge, Shifnal, Wellington, Priorslee, Oakengates, Donnington, Newport, Broseley, Much Wenlock
9rank
Best for: long-trading sole trader for bathrooms and repairs
Our verdict: the review volume and trading history count in his favour, but our judgement rests on two sources only — the Google listing and a thin one-page site [1] [2].
55.2 / 100
You see 4.8 from 112 Google reviews, seen 3 September 2026, which is one of the largest review counts in this round [2].
The website states fully qualified status since 2003 with weekday hours of 8am to 6pm and Saturday by appointment, plus a direct mobile number, so you know when and how to reach him [1].
The site publishes no insurance details, no prices and no registration with any trade scheme [1]. Insurance is scored as insufficient evidence rather than as a failing.
Service area: Telford, Shropshire
10rank
Best for: small plumbing repairs in Telford
Our verdict: the review record counts in its favour for small plumbing jobs, but our judgement rests on listings alone with no website to check.
54.5 / 100
Service area: Telford
We researched these providers but have not scored them, because each fell short of one of our eligibility requirements.
We build the candidate list from the plumbers Google Maps (Places) shows across Telford. Claimed memberships are checked against the registers that matter for this trade — WaterSafe and CIPHE for plumbing standing, the Gas Safe Register where boiler or heating work is claimed, plus TrustMark where it is claimed [1] [2] [3] [4]. Each business must first meet our basic checks: it is who it says it is, it is trading today and can be reached. We then score every eligible business on what customers say first, then qualifications, trading history, cover, pricing clarity and website detail. Every check carries its evidence date.
Match the person to the job first. A plumber owns water and heating pipework, sanitary fittings, leaks, blockages and radiators — not gas boiler internals, which belong to a Gas Safe registered engineer, and not main drains beyond your boundary, which may need a drainage specialist [3]. For emergencies say where the water is, whether you can isolate it, and whether anyone is without heating or hot water; for planned work such as a bathroom refit, invite two or three firms to see the room.
Check standing before you book. WaterSafe holds a register of contractors assessed against the water fittings regulations, and CIPHE membership signals a qualified professional plumber [1] [2]. Ask for public liability insurance details and a recent local reference you could verify. If the job touches the boiler or any gas pipework, ask to see the Gas Safe ID card on arrival and check the number and work categories on the register — water skills never substitute for gas registration [3].
Get two or three itemised written quotes that separate labour, materials and VAT on the same scope. Ask how the call-out works: the fee, what the first hour includes, and whether it comes off the final bill. Keep deposits small, agree payment stages, and pay the balance only after you have checked the work and received the invoice. Citizens Advice sets out your rights with traders and the steps if work goes wrong — keep every quote and invoice together [5].
On the day, agree how long the water will be off, what floor protection goes down, and who removes old suites, rubble and wastewater. Ask for photos of pipework that will be boxed in or buried, and confirm isolation valves are fitted where the system was opened. Before paying, check every tap, flush and radiator with the plumber present, and get the guarantee terms and any service advice in writing.
Insist on the right paperwork at the end. For any boiler or gas job, keep the service record or landlord certificate showing the engineer's name, licence number and date, plus the Benchmark logbook entry where a new boiler goes in [3]. For plumbing, keep the itemised invoice with labour, parts and VAT shown separately, the written guarantee stating its length and cover, and photos of pipework buried before the walls were closed. File everything with the quote so a later fault or a house sale never turns into guesswork.
A few Telford specifics are worth knowing. Say the boiler make and where it sits when you book, and clear the cupboard or loft hatch before the visit so the engineer can start straight away. Mention parking and access on the phone, since some newer estates have tight bays and permit zones that add time. For rented homes, only your landlord or agent can authorise gas work — have their written go-ahead before anyone touches the boiler.
Telford and Wrekin adds its own wrinkles. Eight parts of the borough sit in conservation areas, including Wellington, Newport, Horsehay and the Severn Gorge, where works that normally need no permission sometimes do [7]. If your home is a listed building, any alteration affecting its special interest needs listed building consent from the council first, and carrying out such works without consent is a criminal offence [8]. Mention the age and setting of the house on the first call, and use the council's pre-application advice service where the answer is unclear [7].
A typical job runs the same course whatever the firm. You describe the symptoms or send photos with your postcode, and the firm decides whether the job needs a visit before it can price. A visit or a fixed written quote follows, then a start date with an agreed daily routine for water shut-offs and floor protection. The work is tested with you present — every tap, flush and radiator — and the invoice, guarantee and any gas record change hands before the balance is paid.
Judge the quote on its contents, not its total. A proper written quote names each task, separates labour, materials and VAT, fixes the call-out treatment, sets start and finish dates with payment stages, and states the guarantee length with what it covers. The closing packet should mirror it: the itemised invoice, the written guarantee, photos of buried pipework, and for gas work the service record or certificate with the engineer's name, licence number and date [3].
As of autumn 2026, rough Telford ranges run like this: £40–£60 an hour or £325–£375 a day; an emergency call-out fee around £100–£120 before the work itself; unblocking a toilet £75–£150; repairing a burst pipe £50–£200; and installing a radiator £150–£180 [6]. These figures include labour and materials but exclude VAT, and Telford usually sits below London and South East prices [6].
What moves the price is access and draining down: pipework buried in walls or under tiled floors, systems with no isolation valves, and the quality of the fittings you choose [6]. Travel and parking across Telford, and whether waste and old fittings are taken away, also show up on the bill.
Get the scope in writing before work starts — which fittings, whose parts, how the call-out is treated, whether VAT is added, and who clears up. Never accept a vague day-rate with no definition of the day; ask when the clock starts, what counts as extra, and what happens if hidden pipework turns out worse than expected.
On bigger jobs, ask whether each figure includes VAT or has it added on top, and get that answer on the quote itself. Keep deposits small and tied to materials ordered for your job, agree payment stages for refits, and hold the balance until you have tested every tap, flush and radiator and hold the invoice. Never pay the full amount before completion [5].
Clearing a blocked toilet typically falls around £75–£150 before VAT, with burst-pipe repairs spanning £50–£200 on the same autumn 2026 basis [6]. Access decides where you land: pipework buried behind tiles, a system with no isolation valves, and out-of-hours attendance all push the figure up [6] [9].
Like-for-like swaps of taps and toilets take the least labour, provided isolation valves exist and the connections are standard. Moving a WC or choosing unusual fittings changes the picture, with full WC plumbing running £1,200–£1,800 in national May 2026 figures [10]. Who supplies the parts decides who warrants them.
Adding or swapping a radiator sits around £150–£180 before VAT [6]. Draining the system down, balancing it afterwards and fitting thermostatic valves all move the price, as does a long new run from the boiler. Agree whether the quote covers the radiator itself or labour alone.
Full bathroom plumbing averages around £3,250 excluding the suite, within a £2,700–£4,000 span in May 2026 national figures [10]. Keeping the existing layout holds the price down; moving waste runs and the soil-stack connection lifts it. Tiling, electrics and waste removal usually sit outside the plumbing quote, so ask.
Diagnoses and prices a hidden leak without visiting, seeing photos or taking any readings.
Starts opening up walls or floors with no agreed price, no spending limit and nothing in writing.
Offers to service or repair your gas boiler but cannot show a current Gas Safe ID card [3].
Insists on full cash payment before completion and cannot produce insurance details [5].
Leaves old suites, rubble and wastewater for you to dispose of without agreeing it first.
Pressures you to agree on the doorstep with a discount that vanishes if you do not sign today.
Will not put the agreed scope, price and guarantee length in writing before starting.
Names a fixed price for a full refit without asking where the waste runs go or seeing the room.
Cannot say who will actually attend — the named engineer, a subcontractor, or whoever is free that day.
A gas engineer, every time. Loss of heating and hot water can sit on either side — a failed pump or blocked pipe is plumbing, a faulty burner or gas valve is gas work — but only a Gas Safe registered engineer may open up the boiler itself [3]. Describe the symptoms carefully and let the firm allocate the right person. Check gas registration on the Gas Safe Register before any boiler work starts.
Expect a call-out fee around £100–£120 plus the work on top, with out-of-hours rates running higher [6]. Ask three things on the phone: the call-out fee, the hourly rate after the first hour, and whether the call-out is deducted if you go ahead. Set a spending limit in writing before they travel, and for non-urgent jobs book a daytime slot instead.
Many Telford homes still lack isolation valves under every tap and toilet, which turns a small fix into draining the whole system. A good plumber points this out rather than just coping each visit. Contractors on the WaterSafe register work to the fittings regulations that protect your drinking water [1]. Ask them to fit isolation valves while the system is open — it makes every future repair quicker.
Yes, if you accept the split it creates: the plumber warrants the fitting work while the manufacturer or retailer covers the item itself. Customer-supplied parts suit taps and toilets with standard connections; unusual imports can stall a job waiting for adaptors. Agree in writing who warrants what and who pays for a return visit if a supplied part fails.
Ask how long the guarantee lasts, exactly what it covers — labour, parts or both — and whether it is backed by insurance if the firm stops trading. Get those terms in writing on the invoice, not as a verbal promise. TrustMark-registered firms work to a code that includes handling complaints and disputes [4]. Photograph finished pipework before boxing-in hides it.
Turn the water off at your internal stopcock — usually under the kitchen sink — and open the cold taps to drain pressure. Switch off the boiler and any immersion heater, move valuables, and catch drips in buckets. Find your stopcock today, before you need it in a hurry, and check it actually turns.
Every eligible firm is scored on the same published system: we looked first at what customers say, then qualifications and registrations, then trading history and stated cover, then pricing clarity and website detail. Rankings come from the scorecard alone. Read the cards and their evidence, then shortlist two or three firms to quote.
Each round carries its evidence date — this one is dated early September 2026 — so you can see how fresh every check is. We reassess the table as new evidence arrives and publish a new round when the picture changes. If you run one of the firms listed, use the Claim a listing link on the page to send updated detail. Check the published date before you rely on any table.
Most of the ranked firms work across Telford itself, and several name towns beyond it. MDF Gas Services lists Wellington, Broseley, Ironbridge, Newport and Much Wenlock; Telford Plumbers names spots from Madeley to Much Wenlock; Ash Plumbing and Bathrooms runs across eight Shropshire towns. Shropshire Gas and Heating stretches into Staffordshire and the West Midlands. Send your postcode with the job list to confirm cover.
Say where the boiler or bathroom sits, where a van can park, and whether stairs, lofts or locked gates stand in the way. Some newer Telford estates have tight bays and permit zones that add time, and clearing the cupboard or loft hatch before the visit lets the engineer start straight away. Photos of the job and the access route get you a firmer quote. Agree the arrival window in a message you can keep.
Late summer and early autumn suit servicing: engineers have diary space before the heating season, and faults found then can be fixed without a cold house. Bathroom refits run all year and often book out weeks ahead, so start with measurements and photos early. Winter brings the breakdown rush, when small firms triage no-heating calls first. For anything non-urgent, a daytime weekday slot usually means a calmer visit.
Usually no: like-for-like indoor plumbing needs no permission. The exceptions sit with the building, not the trade. Eight borough areas — including Wellington, Newport, Horsehay and the Severn Gorge — are conservation areas where works that normally need no permission sometimes do [7]. Altering a listed building's special interest needs listed building consent first, and doing such works without it is a criminal offence [8]. Where unsure, use the council's pre-application advice service [7].
It depends on the diary behind the name. One-engineer firms fit urgent jobs around booked work, so agree the arrival window in a message you can keep. Full refits book out weeks ahead, so send room details and photos early rather than waiting for a free week. Servicing firms with free-quote routes tend to answer fastest on straightforward jobs. If nobody can date the start, treat that as information about the diary.
Start with the paper you kept: the written quote, the itemised invoice and the guarantee terms. Citizens Advice sets out your rights with traders and the steps if work goes wrong, from formal complaint to taking the dispute further [5]. TrustMark-registered firms work to a code covering complaints and disputes [4]. Photograph the fault, write down dates and names, and give the firm a dated chance to put it right before you escalate.
For most Telford homes, start with LMS Heating Solutions: one heating-led firm for breakdowns and installs, stated gas engineers and help on call round the clock. Its pricing detail is thin, so ask for an itemised quote and proof of cover before it starts. If servicing paperwork matters most, Shropshire Heating and Plumbing is the close alternative — pick it for the written twelve-month guarantee.
Match the firm to the job: Heating Services Telford for same-day repairs with no call-out fee, MDF Gas Services for landlord certificates, Ash Plumbing and Bathrooms for full refits and Property Fix for landlord job lists. Then get two or three itemised quotes on the same written scope, check the Gas Safe card where gas is involved, and keep the invoice and guarantee terms together once the work is done.
Tell us what needs checking, or ask to claim a listing and reply to an assessment.