Assessment · fireplace installers round fireplace-installers-2026-09

Grate Ideas review

Ranked 2 of 2 in Fireplace installers in Telford

Best for: showroom browsing across gas, electric and solid fuel

Unknown

Unit F8, Castle Trading Estate, Holyhead Road, Telford, Shropshire, TF2 9NP · Service area: Telford, Shropshire

Grate Ideas in short

Grate Ideas is a fireplace centre on the Castle Trading Estate in Telford with a two-level showroom of working gas, electric and solid-fuel fires, media walls and surrounds. The business states it was established in 1984 and sells alongside fitting, so you choose from live displays before anyone visits your home. Free home surveys open every enquiry.

Fitting covers stove, liner, chimney-system and open-fire installs plus servicing, with HETAS registration on the register under Click 57 Ltd trading as Grate Ideas and Gas Safe registration stated on its own site. Installation and building work carry a written guarantee, and the showroom keeps seven-day opening hours with phone, email and enquiry-form routes in. The contact page lists the showroom address with phone, email and an enquiry form.

Customer evidence is broad but middling: Grate Ideas holds 4.3 from 95 Google reviews, the only public review source we hold and the largest review base in this round. That score sits below the leader's.

Our view is that Grate Ideas suits anyone who wants to compare fuel types side by side in person, backed by registered fitting and a long trading history. What counts against it is unpublished prices and insurance, a company record that cannot be traced, and a review score that trails the specialist above it.

Grate Ideas reviews and ratings on other sites

Every public rating we hold for Grate Ideas, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
Source	Rating	Reviews	Read on
Google	4.3 out of 5	95	4 September 2026

Our verdict

Our judgement: Grate Ideas suits you if you want to compare gas, electric and solid-fuel fires working in a Telford showroom before choosing, backed by HETAS-registered fitting and a long trading history ^[1] ^[2] ^[4]. The review score is middling at 4.3, and prices and insurance stay off the published record ^[6].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score: 67.1 / 100

Customer evidence C1 · weight 30%

56 out of 100

Google 4.3 out of 5 from 95 reviews ^[6].

Qualifications and accreditations C2 · weight 25%

90 out of 100

HETAS registration is listed on the HETAS register ^[4]. Gas Safe registration is stated on the business website ^[2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

The business states 42 years of trading ^[2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Pricing transparency C6 · weight 5%

60 out of 100

No price list, hourly rate or VAT position is published. The site offers free home surveys ^[2] and guarantees its installation and building work ^[2]. Partial transparency only.

Website and service information C7 · weight 5%

85 out of 100

The sites set out gas, electric and solid-fuel fires, media walls and surrounds around a two-level Telford showroom ^[1] ^[2], give the showroom address with phone, email and an enquiry form ^[3] and publish seven-day opening hours ^[2] ^[3].

Evidence

Every fact held for this provider, with its source and check date.
Fact	Value	Source	Read
Years trading	42	Source provider-website	4 September 2026
Free home survey	Free home surveys advertised	Source provider-website	4 September 2026
Trading name	HETAS register lists Click 57 Ltd trading as Grate Ideas	Source register	4 September 2026

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

The HETAS register lists the business as Click 57 Ltd trading as Grate Ideas, covering stove, liner, chimney-system and open-fire installs plus servicing from the Castle Trading Estate address ^[4].
Google shows 4.3 from 95 reviews for the showroom, seen 4 September 2026, a large review base for this round ^[6].
The business states it was established in 1984, offers free home surveys with HETAS-registered surveyors, and guarantees its installation and building work ^[2].

Limitations

No prices, call-out fee or VAT position are published, and no insurance details appear on either website ^[1] ^[2].
No limited company under the trading name could be traced at Companies House, so the company record counts as unknown ^[5].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

Review this business

Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.

Your name

We publish your first name and last initial only, for example Sarah M.

Your email address

We keep your email address private and use it to contact you about your review.

Your rating

Choose between 1 and 5, where 5 means the work fully met your expectations.

Work done

Describe the job in a few words, for example Consumer unit replacement.

Month the work finished

Pick the month and year the work was completed, within the last three years.

Your review

Describe the work, how it went, and anything other readers should check before booking.

Copy of your invoice

Attach a PDF or photo of the invoice for this job so the editor can confirm the work; only the editor sees it.

Questions about Grate Ideas

Is Grate Ideas any good?

On the evidence, it is a solid showroom choice rather than a specialist pick: it sits second of the two Telford fireplace firms, with registered fitting and a long trading history behind it. Its public rating trails the leader, so weigh the guarantee and the survey advice carefully. Visit the showroom to compare fuels, then read the full page.

Is Grate Ideas HETAS registered?

Yes for solid fuel: the HETAS register lists the business as Click 57 Ltd trading as Grate Ideas, covering stove, liner, chimney-system and open-fire installs plus servicing. Gas Safe registration for gas-fire work is stated on its own website. Check the exact trading name on the matching register before anyone starts.

What does Grate Ideas charge?

It publishes no prices, call-out fee or VAT position, so your quote does the talking. The site offers free home surveys with HETAS-registered surveyors and guarantees its installation and building work. Send your room details and fireplace photos, then ask for an itemised fixed quote in writing. Ask what the guarantee covers and how long it runs.

Where does Grate Ideas work?

The firm serves Telford and Shropshire from its showroom on the Castle Trading Estate in Telford, which keeps seven-day opening hours. Most borough addresses fall inside its patch for surveys and fitting. Send your postcode with the enquiry to confirm you are covered. Villages between Telford and Shrewsbury usually fall inside the patch.

How do I get a quote from Grate Ideas?

By phone, email or the enquiry form on its contact page, or by walking into the showroom during opening hours. A free home survey follows, carried out by HETAS-registered surveyors. Bring room measurements and fireplace photos to make the first visit count. Ask for the survey date and the install dates as one written timetable.

What do Grate Ideas reviews say?

The reviews we hold run to a large but middling Google record, the only public review source on record and the biggest review base in this round. Read the critical reviews first rather than the average alone, and set them against the written guarantee. A showroom visit tells you plenty the ratings cannot.

How does Grate Ideas compare with Alpine Fireplace and Chimney Solutions?

It ranks second of the two Telford fireplace firms, behind Alpine on customer evidence despite stronger qualifications across both fuels. Pick Grate Ideas when comparing gas, electric and solid-fuel fires side by side matters most, and Alpine for a stove or chimney job handled start to finish. Read both full reviews before choosing.

How is Grate Ideas ranked?

Both firms were scored on what customers say first, then qualifications, then trading history and stated cover, then pricing clarity and website detail, using evidence dated early September 2026. Firms appear in score order. Read the full review, then check the register entry for your fuel yourself. The company record and register entries sit on the page for you to check.

Others assessed for this trade

Alpine Fireplace and Chimney Solutions Ltd69.2 / 100Ranked 1. Best for certified stove and chimney specialist with the strongest customer record.

Sources

Grate Ideas homepage — showroom, fitting service and collection Retrieved 4 September 2026.
Grate Ideas second site homepage — established 1984, surveys, guarantee Retrieved 4 September 2026.
Grate Ideas contact page — address, phone, email, hours and form Retrieved 4 September 2026.
HETAS register — Click 57 Ltd t/a Grate Ideas business page Retrieved 4 September 2026.
Companies House search — no Click 57 company traced Retrieved 4 September 2026.
Google Maps listing — Grate Ideas, Telford Retrieved 4 September 2026.

Is this your business?

Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.

Suggest a correction Claim this listing Send a response