Alpine Fireplace and Chimney Solutions Ltd review
Ranked 1 of 2 in Fireplace installers in Telford
Best overall fireplace installer in Telford: certified stove and chimney specialist with the strongest customer record
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Trading as ALPINE FIREPLACE AND CHIMNEY SOLUTIONS LIMITED · Telford · Service area: Telford, Shropshire, Staffordshire
Alpine Fireplace and Chimney Solutions Ltd in short
Alpine Fireplace and Chimney Solutions Ltd is a Telford installer of wood-burning and multi-fuel stoves, flue linings and chimney work, with sweeping and CCTV surveys alongside. The firm works from Fieldhouse Drive and takes jobs from first survey through installation to aftercare in-house. A free obligation-free site survey opens every enquiry, with advice on smokeless zones, chimneys and air bricks.
The record shows installs, linings, chimney work, sweeping and inspections across Telford, Shropshire and Staffordshire. Most jobs finish within one to two days, payment falls due on completion, and the stove itself is paid for at ordering. Every installation leaves with a HETAS certificate of compliance.
Customer evidence is narrow but glowing: Alpine Fireplace and Chimney Solutions holds 4.8 from 26 Google reviews, the only public review source we hold for the firm. A base this size can shift with a handful of new ratings.
Our view is that Alpine Fireplace and Chimney Solutions suits a stove, liner or chimney job you want one specialist to own from survey to sign-off, with certified paperwork and Trading Standards registration behind the name. What counts against it is the missing paperwork the other way: no published prices or insurance details, HETAS approval stated but not register-listed, and a review base that is still small.
Our verdict
Our judgement: Alpine suits you if you want a Telford stove specialist covering survey, lining, installation and aftercare in-house, with certified paperwork and Trading Standards registration behind the name [2] [3] [4]. Published prices and insurance details are missing, and the review base is small at 26 ratings [6].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 69.2 / 100
Qualifications and accreditations C2 · weight 25%
85 out of 100
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
60 out of 100
Website and service information C7 · weight 5%
80 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2023 | Source companies-house | |
| Free site survey | Free obligation-free site survey advertised | Source provider-website | |
| HETAS certificate | HETAS certificate of compliance issued with every installation | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
Every installation comes with a HETAS certificate of compliance, and most jobs finish within one to two days, according to the FAQs page seen 4 September 2026 [3].
The services page offers a free obligation-free site survey with advice on smokeless zones, chimneys and air bricks [2].
Telford Trading Standards registration is listed on the council scheme site, and Companies House shows the company active since 3 November 2023 [4] [5].
Google shows 4.8 from 26 reviews, seen 4 September 2026 [6].
Limitations
Response from the business
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Verified customer reviews
Reviews from customers who showed us their invoice.
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Questions about Alpine Fireplace and Chimney Solutions Ltd
Is Alpine Fireplace and Chimney Solutions any good?
On the evidence, yes for stove and chimney work: it tops our two-firm Telford table, holds a strong but small Google record, and handles survey, lining, installation and aftercare in-house. Read the strengths and limitations on the full page beside the company record. Book the free site survey to test the advice against your fireplace.
Is Alpine Fireplace and Chimney Solutions HETAS registered?
HETAS approval is stated on the business website, but no listing for the firm was found on the HETAS register pages checked, so register membership cannot be sourced. Every installation still leaves with a HETAS certificate of compliance. Ask at the survey what the certificate covers and keep it with your house papers.
What does Alpine Fireplace and Chimney Solutions charge?
It publishes no prices, hourly rate or VAT position, so your quote does the talking. The site offers a free obligation-free survey, with the stove paid for at ordering and the balance due on completion. Send photos of the fireplace and stack, then ask for an itemised fixed quote in writing.
Where does Alpine Fireplace and Chimney Solutions work?
The firm works across Telford, Shropshire and Staffordshire from its Fieldhouse Drive base in Telford. Chimney and liner jobs across the borough fall inside its patch, including the older streets around Wellington and Madeley. Send your postcode with the enquiry to confirm you are covered. Villages between Telford and Stafford usually fall inside the patch.
How do I get a quote from Alpine Fireplace and Chimney Solutions?
Through the free obligation-free site survey advertised on its services page, by phone or through the website. Describe the fuel, the fireplace and whether you have a working chimney, and attach photos of the stack. Ask for the survey date, the install dates and the certificate handover as one timetable.
What do Alpine Fireplace and Chimney Solutions reviews say?
The reviews we hold are few and strongly positive on Google, the only public review source on record for the firm. A base this size can move with a handful of new ratings, so treat it as a good start rather than a settled record. Read every review beside the company record before deciding.
How does Alpine Fireplace and Chimney Solutions compare with Grate Ideas?
It ranks first of the two Telford fireplace firms, ahead on customer evidence and qualifications for solid-fuel work. Grate Ideas sits second with a broader showroom across gas, electric and solid fuel but a lower public rating. Choose Alpine for a stove, liner or chimney job handled start to finish.
How is Alpine Fireplace and Chimney Solutions ranked?
Both firms were scored on what customers say first, then qualifications, then trading history and stated cover, then pricing clarity and website detail, using evidence dated early September 2026. Firms appear in score order. Read the full review, then check the register entry for your fuel yourself. The company record and register entries sit on the page for you to check.
Others assessed for this trade
- Grate Ideas67.1 / 100Ranked 2. Best for showroom browsing across gas, electric and solid fuel.
Sources
- Alpine homepage — HETAS-approved fitting and experience Retrieved 4 September 2026.
- Alpine services page — installs, linings, surveys and free survey Retrieved 4 September 2026.
- Alpine FAQs page — payment, certificates and timing Retrieved 4 September 2026.
- Trading Standards Accredited — Alpine business page Retrieved 4 September 2026.
- Companies House — ALPINE FIREPLACE AND CHIMNEY SOLUTIONS LIMITED (15257451) Retrieved 4 September 2026.
- Google Maps listing — Alpine Fireplace and Chimney Solutions Ltd, Telford Retrieved 4 September 2026.
Is this your business?
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