Drayton Stoves review
Ranked 4 of 5 in Fireplace installers in Telford
Best for: showroom choice across solid fuel, gas and electric
Active
Trading as Drayton Stoves Ltd · 60 Cheshire Street, Market Drayton, Shropshire, TF9 1PR · Service area: Telford, Whitchurch, Shrewsbury
Drayton Stoves in short
Drayton Stoves is a family-run Shropshire retailer and installer of solid-fuel stoves, gas and electric fires, surrounds and fireplace accessories. The showroom range spans named makers such as Arada, Hunter and Charlton and Jenrick, with a from-price carried on the homepage. Telford sits among its named areas beside Whitchurch and Shrewsbury, and the firm takes enquiries by phone, email and contact form.
Installation rests on HETAS-approved company status with HETAS-approved fitters, stated on the installation page, with every stove and fireplace fitted to building regulations and covered by a written guarantee against damage or lighting failure. Chimney sweeping and repairs sit alongside fitting. The contact page gives weekday opening hours, and the firm promises a steady run from purchase to completion.
Customer evidence spans two small public sources, both seen in early September. The headline is a Google score of 4.3 from 17 reviews, with a stronger Chamber of Commerce directory score from a handful of ratings behind it. The combined base stays small, so a few new reviews would move either average.
Our view is that Drayton Stoves suits a buyer who wants to see fires in a showroom before choosing across fuels. What counts against it is unpublished insurance, no stated Gas Safe cover for the gas fires it sells and fits, and a review base that is still small for a firm asking to be judged on reputation.
Our verdict
Our judgement: Drayton Stoves suits you if you want to compare solid-fuel, gas and electric fires in a Shropshire showroom before choosing, backed by HETAS-stated fitting and a written install guarantee [1] [2]. What counts against it is unpublished insurance, no stated Gas Safe cover for gas work, and a small combined review base [4] [6].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 65.4 / 100
Customer evidence C1 · weight 30%
58 out of 100
Qualifications and accreditations C2 · weight 25%
80 out of 100
HETAS-approved company status with HETAS-approved fitters is stated on the installation page [2].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
65 out of 100
Stoves are advertised from £595 [1]. No call-out fee, hourly rate or VAT position is published. Partial transparency only.
Website and service information C7 · weight 5%
85 out of 100
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Stove from-price | Stoves from £595 | Source provider-website | |
| Installation guarantee | Drayton Stoves Guarantee against damage or lighting failure | Source provider-website |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
The firm describes itself as a HETAS-approved company with HETAS-approved fitters, fitting every stove and chimney to UK building regulations [2].
Two public review sources sit behind it: 4.3 from 17 Google reviews and 4.6 from 7 Chamber of Commerce reviews, both seen 5 September 2026 [4] [6].
The showroom stocks ten named stove brands with stoves from £595, and the contact page gives phone, email, a form and opening hours [1] [3].
Limitations
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Verified customer reviews
Reviews from customers who showed us their invoice.
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Questions about Drayton Stoves
Where does Drayton Stoves work?
The site names Whitchurch, Shrewsbury and Telford among its areas, so most Telford addresses fall inside its patch for showroom visits and fitting. The Google listing shows Market Drayton while the contact page shows Whitchurch. Send your postcode with room details and fireplace photos, and ask for a visit slot that covers your street.
Is Drayton Stoves HETAS approved?
HETAS-approved company status with HETAS-approved fitters is stated on the installation page, and every stove and fireplace is fitted to building regulations. The HETAS register itself could not be searched, so membership cannot be sourced from the register. Ask for the approval details alongside your written quote, and keep the guarantee with your house file.
What does Drayton Stoves charge?
Stoves are advertised from just under six hundred pounds, while fitting, call-out and VAT positions stay unpublished. Chimney sweeping and repairs are quoted per job after a look at the fireplace. Send your room details and fireplace photos, then ask for an itemised fixed quote covering the stove, fitting and any chimney work.
How do I get a quote from Drayton Stoves?
Call, email or use the contact form; the site promises a steady run from purchase to completion with a written guarantee on every install. Bring room measurements and fireplace photos to make the first visit count. Ask for the survey date and the install dates as one written timetable before work starts.
What do Drayton Stoves reviews say?
The record we hold spans two small public sources: a mid-range Google score from seventeen reviews beside a stronger Chamber of Commerce directory score from seven. Both were seen in early September, so the picture is fresh. Read the critical reviews first rather than the averages alone, then set them against the written quote.
How does Drayton Stoves compare with the others?
It sits fourth of the five firms assessed, behind Grate Ideas as a multi-fuel showroom but with a written install guarantee behind it. Multifuel Cooking and Heating leads the table on customer evidence, while Stove Specialists UK sits just below on a stronger Google record. Choose Drayton when a Shropshire showroom visit suits your route.
How is Drayton Stoves ranked?
It sits fourth of the five firms assessed in this round, placed in score order with its strengths and limitations set out on the full page. The table above shows every firm's score and best-for line. Read the verdict that matches your fuel and fireplace, then check the register entry for that fuel yourself.
Others assessed for this trade
- Multifuel Cooking & Heating74.4 / 100Ranked 1. Best for AGA and range-cooker servicing with stove fitting.
- Alpine Fireplace and Chimney Solutions Ltd69.2 / 100Ranked 2. Best for certified stove and chimney specialist with the strongest customer record.
- Grate Ideas67.1 / 100Ranked 3. Best for showroom browsing across gas, electric and solid fuel.
- Stove Specialists UK65.2 / 100Ranked 5. Best for supply-and-fit stove packages with free quotes.
Sources
- Drayton Stoves homepage — range, brands, from-price and phone Retrieved 5 September 2026.
- Drayton Stoves installation page — HETAS approval, areas, guarantee Retrieved 5 September 2026.
- Drayton Stoves contact page — address, email, hours and form Retrieved 5 September 2026.
- Google Maps listing — Drayton Stoves, Market Drayton Retrieved 5 September 2026.
- Companies House — DRAYTON STOVES LTD overview (15436242) Retrieved 5 September 2026.
- Chamber of Commerce directory — Drayton Stoves rating and Whitchurch address Retrieved 5 September 2026.
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