Assessment · fire alarm installers round fire-alarm-installers-2026-09

Concept Service Group Fire & Security review

Assessed in Fire alarm installers in Telford

Active

Trading as CONCEPT SERVICE GROUP LIMITED · Telford · Service area: Telford

Concept Service Group Fire & Security in short

Concept Service Group Fire & Security is a Stafford Park fire-and-security firm claiming installation, maintenance and monitoring of alarms, detection and extinguishers on a third-party profile [1]. Our view is that Concept Service Group Fire & Security cannot be judged on its own evidence, since its website returned errors on every check [1].

Customer reviews are modest, with 4.4 on Google from 9 reviews — the headline figure on this review [3]. The profile lists FIA, NICEIC and BAFE memberships with installer registrations, but none of it could be checked against the firm’s own site [1].

What counts against it is a Companies House record carrying a strike-off proposal with overdue filings at the check date, alongside no published rates [2] [1]. The company dates to 2020 [2].

Concept Service Group Fire & Security reviews and ratings on other sites

Every public rating we hold for Concept Service Group Fire & Security, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.4 out of 59

Our verdict

Our view: Concept suits you only if its third-party profile matches your job and you are comfortable with the caveats [1]. The profile claims broad fire-and-security cover with trade memberships [1]. What counts against it is a website that would not load and a Companies House record carrying a strike-off proposal with overdue filings [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
59.2 / 100

Customer evidence C1 · weight 30%

59 out of 100

Google 4.4 out of 5 from 9 reviews [3].

Qualifications and accreditations C2 · weight 25%

70 out of 100

BAFE, FIA and NICEIC memberships are listed on a third-party business profile, as the firm's own site would not load [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2020 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

No rates, fees or VAT position could be established; the firm's own site would not load [1].

Website and service information C7 · weight 5%

30 out of 100

The firm's own website returned errors on every check, leaving only a Places listing and a third-party profile [1] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2020Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • A business profile describes decades of team experience across fire alarms, detectors, CCTV, access and extinguishers with nationwide cover [1].

  • The same profile lists FIA, NICEIC and BAFE memberships with Texecom, Hikvision, Pyronix and Paxton installer registrations [1].

Limitations

  • The firm's own website returned errors on every check, so its claims rest on a third-party profile [1].

  • Companies House showed an active proposal to strike off with overdue accounts and confirmation statement at the check date [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Concept Service Group Fire & Security

Is Concept Service Group Fire & Security any good?

Not on the current evidence: it sits outside our Telford fire alarm installer top ten, its website would not load on any check, and its company record carried a strike-off proposal with overdue filings when checked [1] [2]. It holds 4.4 on Google from 9 reviews [3]. Read the full review and the company record before calling.

Is Concept Service Group registered with a trade scheme?

Only on a third-party profile, which lists FIA, NICEIC and BAFE memberships with installer registrations [1]. The firm’s own site would not load, so nothing could be sourced from the registers or the business itself. Ask for the membership details and check them against the scheme registers in writing before work starts.

What does Concept Service Group charge?

No rates, fees or VAT position could be established; the firm’s own site would not load [1]. That means any quote does the talking: describe the job and ask for an itemised fixed quote. Confirm whether VAT sits on top before you agree anything.

How is Concept Service Group ranked?

It was researched for our September round but sits outside the top ten, held back by an unreachable website and company-record caveats rather than by its review score. Firms appear in score order. The business can send fresh detail through the Claim a listing route for the next round.

Others assessed for this trade

  1. Archer Security70.8 / 100Ranked 1. Best for complete commercial fire-alarm cover with stated SSAIB certification.
  2. Phoenix Security Systems68.1 / 100Ranked 2. Best for security systems from a long-standing Newport installer.
  3. SSAFE Security Systems & Automations67.1 / 100Ranked 3. Best for burglar alarms and CCTV around Telford.
  4. Clearview Security66.3 / 100Ranked 4. Best for guarded security and CCTV with SIA approval.

Sources

  1. Government Business profile — Concept Service Group Retrieved 4 September 2026.
  2. Companies House — CONCEPT SERVICE GROUP LIMITED overview (13094603) Retrieved 4 September 2026.
  3. Google Maps listing — Concept Service Group Fire & Security Retrieved 4 September 2026.

Is this your business?

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