Concept Service Group Fire & Security review
Assessed in Fire alarm installers in Telford
Active
Trading as CONCEPT SERVICE GROUP LIMITED · Telford · Service area: Telford
Concept Service Group Fire & Security in short
Concept Service Group Fire & Security is a Stafford Park fire-and-security firm claiming installation, maintenance and monitoring of alarms, detection and extinguishers on a third-party profile [1]. Our view is that Concept Service Group Fire & Security cannot be judged on its own evidence, since its website returned errors on every check [1].
Customer reviews are modest, with 4.4 on Google from 9 reviews — the headline figure on this review [3]. The profile lists FIA, NICEIC and BAFE memberships with installer registrations, but none of it could be checked against the firm’s own site [1]. Google is the only review source held, and the membership claims rest on a profile the firm did not write. Our view is that the reviews are the firmest ground in this profile and the credentials the softest.
The record shows a Stafford Park firm whose profile claims installation, maintenance and monitoring of alarms, detection and extinguishers with nationwide cover [1]. FIA, NICEIC and BAFE memberships with installer registrations appear on that same profile, checkable against nothing on the firm’s own site, which would not load [1]. Contact rests on the phone number and email address carried by the profile [1].
What counts against it is a Companies House record carrying a strike-off proposal with overdue filings at the check date, alongside no published rates [2] [1]. The company dates to 2020 [2].
Our verdict
Our view: Concept suits you only if its third-party profile matches your job and you are comfortable with the caveats [1]. The profile claims broad fire-and-security cover with trade memberships [1]. What counts against it is a website that would not load and a Companies House record carrying a strike-off proposal with overdue filings [2].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 59.2 / 100
Qualifications and accreditations C2 · weight 25%
70 out of 100
BAFE, FIA and NICEIC memberships are listed on a third-party business profile, as the firm's own site would not load [1].
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
40 out of 100
No rates, fees or VAT position could be established; the firm's own site would not load [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2020 | Source companies-house |
Industry qualifications
Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.
Strengths
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Concept Service Group Fire & Security
Is Concept Service Group Fire & Security any good?
Not on the current evidence: it sits outside our Telford fire alarm installer top ten, its website would not load on any check, and its company record carried a strike-off proposal with overdue filings when checked [1] [2]. It holds 4.4 on Google from 9 reviews [3]. Read the full review and the company record before calling.
Is Concept Service Group registered with a trade scheme?
Only on a third-party profile, which lists FIA, NICEIC and BAFE memberships with installer registrations [1]. The firm’s own site would not load, so nothing could be sourced from the registers or the business itself. Ask for the membership details and check them against the scheme registers in writing before work starts.
What does Concept Service Group charge?
No rates, fees or VAT position could be established; the firm’s own site would not load [1]. That means any quote does the talking: describe the job and ask for an itemised fixed quote. Confirm whether VAT sits on top before you agree anything.
How is Concept Service Group ranked?
It was researched for our September round but sits outside the top ten, held back by an unreachable website and company-record caveats rather than by its review score. Firms appear in score order. The business can send fresh detail through the Claim a listing route for the next round.
What areas does Concept Service Group cover?
The business profile claims nationwide cover from its Stafford Park base, with a Telford phone number and email route [1]. The firm’s own site would not load, so no service-area list could be checked against the business itself. Send the postcode with the job details and ask for written confirmation that the firm travels to you.
How do I get a quote from Concept Service Group?
Use the phone or email address carried on the business profile, since the firm’s own site and any quote form on it could not be reached [1]. No rates or fee statements exist anywhere on the record, so describe the job fully and ask for the itemised fixed quote. Confirm whether VAT sits on top before agreeing anything.
What do customers say about Concept Service Group?
Google shows 4.4 from 9 reviews, seen in early September — a modest single-source record [3]. Read each review in full for what was actually bought, since the profile claims span alarms, detection and extinguishers [1]. Set those reviews against the company-record caveats on the page before calling. Treat the membership claims as unconfirmed until the firm produces its own evidence.
Others assessed for this trade
- Archer Security70.8 / 100Ranked 1. Best for complete commercial fire-alarm cover with stated SSAIB certification.
- Phoenix Security Systems68.1 / 100Ranked 2. Best for security systems from a long-standing Newport installer.
- SSAFE Security Systems & Automations67.1 / 100Ranked 3. Best for burglar alarms and CCTV around Telford.
- Clearview Security66.3 / 100Ranked 4. Best for guarded security and CCTV with SIA approval.
Sources
- Government Business profile — Concept Service Group Retrieved 4 September 2026.
- Companies House — CONCEPT SERVICE GROUP LIMITED overview (13094603) Retrieved 4 September 2026.
- Google Maps listing — Concept Service Group Fire & Security Retrieved 4 September 2026.
Is this your business?
Ask us to correct a fact, claim the listing, or send a response for publication alongside the assessment.