Telford RankedIndependent rankings of local services in Telford
Assessment · fire alarm installers round fire-alarm-installers-2026-09

Phoenix Security Systems review

Ranked 2 of 10 in Fire alarm installers in Telford

Best for: security systems from a long-standing Newport installer

Sole Trader

Newport · Service area: Newport, Telford, Shrewsbury, Shropshire

Phoenix Security Systems in short

Phoenix Security Systems is a Newport installer tracing its history to 2004, covering alarms, CCTV, access control, shutters and emergency lighting for homes and businesses [1] [2]. Our verdict is that Phoenix Security Systems is the pick for buyers who want wider security from one long-standing local firm rather than a pure fire-alarm practice.

Customer reviews are spotless, with full marks on Google from 21 reviews — the headline figure on this review — and SSAIB membership stated on the firm’s own site, whose systems are described as meeting insurer and police standards [3] [1].

What counts against it for this ranking is the absence of a dedicated fire-alarm offering and of published insurance detail [2] [1]. Our view is that fire-detection buyers will find the fire case thinner here than the security one.

Phoenix Security Systems reviews and ratings on other sites

Every public rating we hold for Phoenix Security Systems, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 521

Our verdict

Our view: Phoenix suits you if you want a security installer with a long local history and full marks from 21 Google reviewers [3] [1]. Its SSAIB membership is stated on its own site [1]. What counts against it for this ranking is the absence of a dedicated fire-alarm offering and of published insurance detail [2] [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.1 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 21 reviews [3].

Qualifications and accreditations C2 · weight 25%

75

SSAIB membership is stated on the firm's own website [1].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

The business states 22 years of trading [1].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60

The site offers a free, no-obligation security assessment with no rates or VAT position published [1]. Partial transparency only.

Website and service information C7 · weight 5%

85

The site sets out residential and commercial security services with a Newport base, named service towns and phone, email and form contact [1] [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading (established 2004)22Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The site traces the firm to 2004 and lists alarm, CCTV, access, shutter and emergency-lighting work for homes and businesses [1] [2].

  • SSAIB membership is stated on the site, with systems described as meeting insurer and police standards [1].

  • Google shows 5 out of 5 from 21 reviews, seen 4 September 2026 [3].

Limitations

  • No dedicated fire-alarm page was found on the site [1] [2].

  • No insurance amounts and no rates or VAT position are published [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Phoenix Security Systems

Is Phoenix Security Systems any good?

On the evidence, yes for general security: it sits second in our Telford fire alarm installer table, holds full marks on Google from 21 reviews, and states SSAIB membership with systems built to insurer and police standards [3] [1]. It has no dedicated fire-alarm page. Send your requirements for a free, no-obligation security assessment.

Is Phoenix Security Systems SSAIB registered?

SSAIB membership is stated on the firm’s own website [1]. That is the firm’s own statement rather than a register entry we opened, so ask for the membership details and check them against the scheme directory. Get the position confirmed in writing before work starts.

What does Phoenix Security Systems charge?

It publishes no rates or VAT position; the site offers a free, no-obligation security assessment instead [1]. That means your quote does the talking: describe the building and system and ask for an itemised fixed quote. Confirm whether VAT sits on top before you agree anything.

Where does Phoenix Security Systems work?

The firm works from Newport across Telford, Shrewsbury and Shropshire, with named service towns on its commercial page [1] [2]. It can be reached by phone, email or contact form [1]. Send your postcode with the job details to confirm you are covered.

How is Phoenix Security Systems ranked?

It ranks second of the ten fire alarm installers in our September round, carried chiefly by its customer record and long local history. What customers say counts most toward the score. Read the full review, then ask for the itemised quote.

Others assessed for this trade

  1. Archer Security70.8 / 100Ranked 1. Best for complete commercial fire-alarm cover with stated SSAIB certification.
  2. SSAFE Security Systems & Automations67.1 / 100Ranked 3. Best for burglar alarms and CCTV around Telford.
  3. Clearview Security66.3 / 100Ranked 4. Best for guarded security and CCTV with SIA approval.
  4. SLC Fire Services65.4 / 100Ranked 5. Best for sprinkler servicing with published hourly rates.

Sources

  1. Phoenix Security Systems homepage — services and history Retrieved 4 September 2026.
  2. Phoenix commercial security page — business systems Retrieved 4 September 2026.
  3. Google Maps listing — Phoenix Security Systems Retrieved 4 September 2026.

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