Telford RankedIndependent rankings of local services in Telford
Assessment · cake makers round cake-makers-2026-09

Greggs review

Ranked 3 of 7 in Cake makers in Telford

Best for: everyday bakes, sandwiches and sweet treats

Active

Trading as GREGGS PLC · 54 Southwater Way, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford

Greggs in short

Greggs is the Southwater bakery chain branch for everyday bakes, sandwiches and sweet treats, with the full menu, Click & Collect and delivery ordering on the company site. Nobody mistakes it for a bespoke cake studio, and in our view that is its honest pitch: familiar counter food, ordered ahead. Greggs trades inside a national company anyone can check.

Reviewers are cooler here than elsewhere in the table, with 4.0 from 94 Google reviews, though the register gives the shop its top hygiene mark [3] [4].

What counts against it is specialism and price transparency: item prices are not shown on the pages checked and no insurance details are published [1]. Our judgement is that Greggs suits everyday sweet treats and party-top-up bakes, not the cake the room photographs.

Greggs reviews and ratings on other sites

Every public rating we hold for Greggs, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.0 out of 594

Our verdict

Our judgement: Greggs suits you if you want a familiar Southwater bakery counter for everyday bakes and sweet treats with ordering ahead, backed by a 5 hygiene rating [1] [3]. It is a chain branch rather than a cake specialist, and the 4.0 Google average counts against it [4].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
65.3 / 100

Customer evidence C1 · weight 30%

50

Google 4 out of 5 from 94 reviews [4].

Qualifications and accreditations C2 · weight 25%

90

The Food Standards Agency register lists the shop with a 5 rating, inspected 24 January 2025 [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 1951 [2].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60

The site publishes the full menu with Click & Collect and delivery ordering; item prices are not shown on the pages checked [1].

Website and service information C7 · weight 5%

85

The site sets out the menu, Click & Collect and delivery ordering, gift cards and company news [1].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since1951Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Southwater shop holds a 5 food hygiene rating, inspected 24 January 2025 [3].

  • GREGGS PLC has been incorporated since 29 December 1951 and remains active [2].

  • The site offers the full menu with Click & Collect and delivery ordering through Just Eat and Uber Eats [1].

Limitations

  • Google reviews average 4.0 from 94 ratings, seen 4 September 2026 [4].

  • Item prices are not shown on the pages checked and no insurance details are published [1].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Greggs

Is Greggs Telford any good?

For everyday bakes, yes: a familiar Southwater counter with ordering ahead, a national company behind it and the top hygiene mark [1] [2] [3]. For a bespoke celebration cake, no, since that is not its trade. Order ahead on the company site for collection or delivery.

Is Greggs Telford registered with a food scheme?

It is listed on the Food Standards Agency hygiene register with a 5 rating, which is the top mark available [3]. That entry names the Southwater shop directly, so you can check it yourself by business name. Ask staff for the rating details with your order.

What does Greggs Telford charge?

The company site publishes the full menu with Click & Collect and delivery ordering, but item prices are not shown on the pages checked [1]. Check the price at the till or in the ordering app before you commit. Ask for a receipt with every order.

Where does Greggs Telford work?

It trades from Southwater Way in the Telford Shopping Centre and serves Telford counter and pre-order customers [3] [4]. Send collection orders through the company site or app. Check opening times there before you travel. Delivery ordering runs through the delivery partners named on the company site [1].

How is Greggs Telford ranked?

It ranks third of the seven Telford cake makers in our September round, carried by the hygiene record, the company record and ordering convenience against a cooler review average. Read the full review, then order ahead for collection. The full table shows how each rival scored on the same evidence.

Others assessed for this trade

  1. Cake Box Telford71.7 / 100Ranked 1. Best for egg-free celebration cakes ordered online at published prices.
  2. Lynn's Bakery66.3 / 100Ranked 2. Best for neighbourhood bakery counter in Donnington.
  3. Eggless Cakeshop Telford63.4 / 100Ranked 4. Best for egg-free celebration and wedding cakes.
  4. Creams Cafe Telford61.7 / 100Ranked 5. Best for late-night desserts in Southwater.

Sources

  1. Greggs homepage — menu, Click & Collect and delivery ordering Retrieved 4 September 2026.
  2. Companies House — GREGGS PLC overview (00502851) Retrieved 4 September 2026.
  3. Food Standards Agency — Greggs, 54 Southwater, hygiene rating 5 Retrieved 4 September 2026.
  4. Google Maps listing — Greggs, Telford Shopping Centre Retrieved 4 September 2026.

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