Telford RankedIndependent rankings of local services in Telford
Assessment · cake makers round cake-makers-2026-09

Creams Cafe Telford review

Ranked 5 of 7 in Cake makers in Telford

Best for: late-night desserts in Southwater

Unknown

Unit 6, Southern Quarter, Southwater Way, Telford, Shropshire, TF3 4JJ · Service area: Telford

Creams Cafe Telford in short

Creams Cafe Telford is the Southwater dessert parlour for waffles, crepes, sundaes and shakes, open late into the evening with walk-ins and delivery ordering. It sells pudding nights out rather than cake commissions, and in our view it is the strongest evening-out pick of the seven. The parlour holds the top hygiene mark on the register.

The record shows a Southern Quarter parlour in Southwater serving sit-in, takeaway and delivery customers, with the phone, hours and facilities on the store page [1] [4]. The menu runs across waffles, crepes, sundaes and shakes rather than celebration commissions [1] [2]. Ordering goes through the store page or delivery partners, and evening hours run late across the week [1]. It is a pudding night out in shop form, not a cake commission. Walk-ins are the norm, which suits spontaneous evenings better than planned events.

Reviewers are mixed across hundreds of visits, with 3.9 from 672 Google reviews, a cooler average than the cake shops above it [4]. That average rests on huge volume, so it reads as a settled verdict rather than a blip.

What counts against it is that average plus thin company detail: no Telford operator could be traced and no insurance details are published [5]. Our judgement is that Creams Cafe Telford suits late-night desserts in Southwater, not the cake a celebration is built around.

Creams Cafe Telford reviews and ratings on other sites

Every public rating we hold for Creams Cafe Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.9 out of 5672

Our verdict

Our judgement: Creams Cafe Telford suits you if you want a Southwater dessert parlour open late, with waffles, crepes and sundaes ordered in or delivered, backed by a 5 hygiene rating [1] [3]. The Google average of 3.9 across many reviews counts against it [4].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
61.7 / 100

Customer evidence C1 · weight 30%

48

Google 3.9 out of 5 from 672 reviews [4].

Qualifications and accreditations C2 · weight 25%

90

The Food Standards Agency register lists the parlour with a 5 rating, inspected 15 July 2025 [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60

The site sets out the dessert menu and online ordering through delivery partners, with no item prices on the pages checked [1] [2].

Website and service information C7 · weight 5%

85

The Telford page gives the Southwater address, phone, opening hours and facilities, with ordering through delivery partners [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Telford parlour opens 11am to 11pm most days and to midnight on Fridays and Saturdays, with parking in the retail centre [1].

  • It holds a 5 food hygiene rating, inspected 15 July 2025 [3].

  • You can order online through delivery partners as well as walk in [1].

Limitations

  • Google reviews average 3.9 from 672 ratings, seen 4 September 2026 [4].

  • No Telford operating company could be traced on Companies House and no insurance details are published [5].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Creams Cafe Telford

Is Creams Cafe Telford any good?

For a late pudding out, yes: evening hours, walk-ins and delivery ordering, and the top hygiene mark sit behind it [1] [3]. For a bespoke celebration cake, no, since that is not its trade. Check recent reviews before picking it for an event. Give extra weight to the newest reviews, since averages move slowly at this volume.

Is Creams Cafe Telford registered with a food scheme?

It is listed on the Food Standards Agency hygiene register with a 5 rating, which is the top mark available [3]. That entry covers the Southwater parlour, so you can check it yourself by business name. Ask staff for the rating details on your visit. The current entry follows an inspection in July 2025 [3].

What does Creams Cafe Telford charge?

The site sets out the dessert menu with online ordering through delivery partners, but no item prices appear on the pages checked [1] [2]. Check the price in the ordering app before you confirm. Ask for a receipt with every order. Sundaes and shakes for a group add up fast, so total the order before confirming.

Where does Creams Cafe Telford work?

It trades from the Southern Quarter in Southwater and serves sit-in, takeaway and delivery customers across Telford [1] [4]. Order through the store page or a delivery app. Check closing times before a late visit. Start with the store page rather than travelling on spec. The store page lists the phone, hours and facilities for the Telford parlour [1].

How is Creams Cafe Telford ranked?

It ranks fifth of the seven Telford cake makers in our September round, carried by hours, range and hygiene against a cooler review average. Read the full review, then check recent reviews before trusting it with an event. The cards show the evidence behind every place in the table. The table moves as new evidence arrives.

How do I get a quote from Creams Cafe Telford?

There is no bespoke quote to get: the site sets out the dessert menu with online ordering through delivery partners instead [1] [2]. Check the price in the ordering app before you confirm, and ask for a receipt with every order. For parties, order the puddings you want rather than commissioning a cake.

What do customers say about Creams Cafe Telford?

Mixed things at volume: 3.9 from 672 Google reviews, a cooler average than every cake shop above it in the round [4]. Reviewers judge pudding nights out, late openings and delivery orders. Read the recent reviews yourself before picking it for anything a celebration depends on. Delivery orders deserve the same photo check as collections.

How does Creams Cafe Telford compare with the other Telford cake makers?

It ranks fifth of the seven in our September round, carried by hours, range and hygiene against a cooler review average. Against Little Dessert Shop it is the Southwater half of the same pudding-night brief. Against the cake shops there is no contest on commissions: this is the evening-out pick.

Others assessed for this trade

  1. Cake Box Telford71.7 / 100Ranked 1. Best for egg-free celebration cakes ordered online at published prices.
  2. Lynn's Bakery66.3 / 100Ranked 2. Best for neighbourhood bakery counter in Donnington.
  3. Greggs65.3 / 100Ranked 3. Best for everyday bakes, sandwiches and sweet treats.
  4. Eggless Cakeshop Telford63.4 / 100Ranked 4. Best for egg-free celebration and wedding cakes.

Sources

  1. Creams Cafe Telford store page — address, phone, hours and facilities Retrieved 4 September 2026.
  2. Creams Cafe homepage — dessert parlour brand and offering Retrieved 4 September 2026.
  3. Food Standards Agency — Creams Telford, hygiene rating 5 Retrieved 4 September 2026.
  4. Google Maps listing — Creams Cafe Telford Retrieved 4 September 2026.
  5. Companies House — company search for Creams Telford (no Telford operator traced) Retrieved 4 September 2026.

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