Assessment · cake makers round cake-makers-2026-09

Creams Cafe Telford review

Ranked 5 of 7 in Cake makers in Telford

Best for: late-night desserts in Southwater

Unknown

Unit 6, Southern Quarter, Southwater Way, Telford, Shropshire, TF3 4JJ · Service area: Telford

Creams Cafe Telford in short

Creams Cafe Telford is the Southwater dessert parlour for waffles, crepes, sundaes and shakes, open late into the evening with walk-ins and delivery ordering. It sells pudding nights out rather than cake commissions, and in our view it is the strongest evening-out pick of the seven. The parlour holds the top hygiene mark on the register.

Reviewers are mixed across hundreds of visits, with 3.9 from 672 Google reviews, a cooler average than the cake shops above it [4].

What counts against it is that average plus thin company detail: no Telford operator could be traced and no insurance details are published [5]. Our judgement is that Creams Cafe Telford suits late-night desserts in Southwater, not the cake a celebration is built around.

Creams Cafe Telford reviews and ratings on other sites

Every public rating we hold for Creams Cafe Telford, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google3.9 out of 5672

Our verdict

Our judgement: Creams Cafe Telford suits you if you want a Southwater dessert parlour open late, with waffles, crepes and sundaes ordered in or delivered, backed by a 5 hygiene rating [1] [3]. The Google average of 3.9 across many reviews counts against it [4].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
61.7 / 100

Customer evidence C1 · weight 30%

48 out of 100

Google 3.9 out of 5 from 672 reviews [4].

Qualifications and accreditations C2 · weight 25%

90 out of 100

The Food Standards Agency register lists the parlour with a 5 rating, inspected 15 July 2025 [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

60 out of 100

The site sets out the dessert menu and online ordering through delivery partners, with no item prices on the pages checked [1] [2].

Website and service information C7 · weight 5%

85 out of 100

The Telford page gives the Southwater address, phone, opening hours and facilities, with ordering through delivery partners [1].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Telford parlour opens 11am to 11pm most days and to midnight on Fridays and Saturdays, with parking in the retail centre [1].

  • It holds a 5 food hygiene rating, inspected 15 July 2025 [3].

  • You can order online through delivery partners as well as walk in [1].

Limitations

  • Google reviews average 3.9 from 672 ratings, seen 4 September 2026 [4].

  • No Telford operating company could be traced on Companies House and no insurance details are published [5].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about Creams Cafe Telford

Is Creams Cafe Telford any good?

For a late pudding out, yes: evening hours, walk-ins and delivery ordering, and the top hygiene mark sit behind it [1] [3]. For a bespoke celebration cake, no, since that is not its trade. Check recent reviews before picking it for an event.

Is Creams Cafe Telford registered with a food scheme?

It is listed on the Food Standards Agency hygiene register with a 5 rating, which is the top mark available [3]. That entry covers the Southwater parlour, so you can check it yourself by business name. Ask staff for the rating details on your visit.

What does Creams Cafe Telford charge?

The site sets out the dessert menu with online ordering through delivery partners, but no item prices appear on the pages checked [1] [2]. Check the price in the ordering app before you confirm. Ask for a receipt with every order.

Where does Creams Cafe Telford work?

It trades from the Southern Quarter in Southwater and serves sit-in, takeaway and delivery customers across Telford [1] [4]. Order through the store page or a delivery app. Check closing times before a late visit. The store page lists the phone, hours and facilities for the Telford parlour [1].

How is Creams Cafe Telford ranked?

It ranks fifth of the seven Telford cake makers in our September round, carried by hours, range and hygiene against a cooler review average. Read the full review, then check recent reviews before trusting it with an event. The cards show the evidence behind every place in the table.

Others assessed for this trade

  1. Cake Box Telford71.7 / 100Ranked 1. Best for egg-free celebration cakes ordered online at published prices.
  2. Lynn's Bakery66.3 / 100Ranked 2. Best for neighbourhood bakery counter in Donnington.
  3. Greggs65.3 / 100Ranked 3. Best for everyday bakes, sandwiches and sweet treats.
  4. Eggless Cakeshop Telford63.4 / 100Ranked 4. Best for egg-free celebration and wedding cakes.

Sources

  1. Creams Cafe Telford store page — address, phone, hours and facilities Retrieved 4 September 2026.
  2. Creams Cafe homepage — dessert parlour brand and offering Retrieved 4 September 2026.
  3. Food Standards Agency — Creams Telford, hygiene rating 5 Retrieved 4 September 2026.
  4. Google Maps listing — Creams Cafe Telford Retrieved 4 September 2026.
  5. Companies House — company search for Creams Telford (no Telford operator traced) Retrieved 4 September 2026.

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