Hawk Security Alarms review
Ranked 8 of 10 in Security system installers in Telford
Best for: alarm servicing and 24-hour call-out in Shropshire
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Trading as HAWK SECURITY ALARMS LTD · Telford · Service area: Telford, Shropshire
Hawk Security Alarms in short
Hawk Security Alarms is a long-established family-run Telford firm fitting, repairing and servicing alarms and CCTV for homes and light commercial premises. Servicing plans covering parts, labour and batteries sit beside installs, and a round-the-clock emergency call-out backs them. In our judgement Hawk is the aftercare pick for anyone in the county with an existing system that needs keeping alive.
Customer reviews are flawless, with full marks on Google across a solid base. The limited company record dates back over a decade. What counts against Hawk is paperwork: no industry qualifications can be sourced and no insurance detail, call-out fee or rates are published.
The record shows a family-run Telford firm fitting, repairing and servicing alarms and CCTV for homes and light commercial premises across the county, with servicing plans covering parts, labour and batteries and a round-the-clock call-out behind them. Decades in the industry are stated on the site, which suits an owner with an ageing panel that needs keeping alive. Phone and email contact sit on the site beside the call-out promise, so reaching a human looks straightforward.
Customer evidence is flawless: full marks on Google across a solid base, with no second platform on record. That leaves the rating as the strongest card in the file, set against the absence of sourced qualifications and published prices, so we read the reviews as genuine warmth with the paperwork gap beside them. That warmth is the file's centre of gravity.
Our verdict
Our judgement: Hawk suits you if you want a long-established Shropshire alarm firm for installation plus ongoing servicing, with a 24-hour call-out behind it [1]. What counts against it is the lack of sourced qualifications and the absence of published insurance details and prices [1]. The limited company record dates to 2015 [3].
Score summary
Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.
- Composite score
- 62.1 / 100
Qualifications and accreditations C2 · weight 25%
Insufficient evidence
Insufficient evidence
First-hand responsiveness C3 · weight 15%
Insufficient evidence
Insufficient evidence
Insurance and safeguards C5 · weight 10%
Insufficient evidence
Insufficient evidence
Pricing transparency C6 · weight 5%
65 out of 100
No call-out fee, hourly rate or VAT position is published. The site offers a free no-obligation quotation [1].
Website and service information C7 · weight 5%
85 out of 100
The site sets out installations, repairs, servicing plans and CCTV with phone and email contact, and states a 24-hour emergency call-out [1].
Evidence
| Fact | Value | Source | Read |
|---|---|---|---|
| Limited company since | 2015 | Source companies-house | |
| Years trading | 38 | Source provider-website |
Industry qualifications
Can't be sourced. We looked at the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders and found no scheme membership or registration to record.
Strengths
You get alarm installation, repairs, servicing and CCTV from a family-run Telford firm stating over 38 years in the industry, with a free no-obligation quotation offered [1].
The site advertises a 24-hour emergency call-out and service contracts covering parts, labour and batteries [1].
Google shows 5 out of 5 from 20 reviews, seen 4 September 2026 [2].
Limitations
Response from the business
This business has not sent a response yet. Any response they send will appear here.
Verified customer reviews
Reviews from customers who showed us their invoice.
No verified reviews yet for this business.
Review this business
Tell other readers about work you paid for, and send a copy of the invoice so the editor can confirm the job took place.
Questions about Hawk Security Alarms
Is Hawk Security Alarms any good?
On the evidence, yes for servicing: it installs, repairs and maintains alarms and CCTV with plans covering parts, labour and batteries, and reviews are flawless. No qualifications can be sourced, so weigh the paperwork. Ask for the servicing plan terms in writing. Read the quote as carefully as the stars, since missing paperwork is where this round's gaps usually sit.
Is Hawk Security Alarms registered with a trade scheme?
No industry qualifications can be sourced from the registers, the website or the platforms checked. That is a gap, not a verdict on the workmanship. Ask the firm for any scheme number and check it on the scheme search yourself. Take the number from the firm itself, since a logo alone proves nothing.
How much does Hawk Security Alarms charge?
It publishes no call-out fee, hourly rate or VAT terms, offering a free no-obligation quotation instead. That means your quote does the talking. Send the system make with the enquiry, and ask for install, servicing and call-out shown separately in writing. Fix the VAT position in the same exchange, since published guide prices normally exclude it.
Where does Hawk Security Alarms work?
The firm works from Telford for homes and light commercial premises across Shropshire. Alarm servicing with emergency call-out is its core brief. Send your postcode and system make to confirm cover, mentioning fault symptoms first. Include a photo of the panel. Out-of-patch jobs can still be quoted, but expect the travel to show in the price.
How is Hawk Security Alarms ranked?
It ranks eighth of the ten in our September round, picked for alarm servicing and round-the-clock call-out. Customer reviews, qualifications and how open a firm is about itself all go into the score. Read the full review, then ask for the written quote today. The order refreshes with each new round, so check the card dates before treating it as current.
What do customers say about Hawk Security Alarms?
Reviewers give it full marks across a solid Google base, among the strongest signals in this round. No second platform carries it, so read the written reviews for servicing stories rather than installs alone. Ask for the servicing plan terms to see what the praise actually buys. Treat one platform as a starting point rather than a verdict, whatever the score.
How does Hawk Security Alarms compare with the others in this round?
It sits eighth as the aftercare pick, the servicing rival to the install-led names above it. Archer and SSAFE lead on new systems, while Phoenix answers the country-property brief. Hawk stands apart on repair plans and call-out cover, which is a different purchase from a first-time fit. Shortlist by brief first and rank second, since the table rewards different jobs.
Others assessed for this trade
- Archer Security70.0 / 100Ranked 1. Best for SSAIB-certificated alarms and CCTV with the round's best all-round record.
- Business Watch Guarding Ltd68.0 / 100Ranked 2. Best for businesses wanting guarding, patrols and keyholding.
- SSAFE Security Systems & Automations67.1 / 100Ranked 3. Best for homes and businesses wanting alarms, CCTV and gates.
- Phoenix Security Systems66.6 / 100Ranked 4. Best for Shropshire homes and farms wanting alarms and CCTV.
Sources
- Hawk Security Alarms homepage — services, servicing plans and contact Retrieved 4 September 2026.
- Google Maps listing — Hawk Security Alarms, Telford Retrieved 4 September 2026.
- Companies House — HAWK SECURITY ALARMS LTD overview (09424267) Retrieved 4 September 2026.
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