Telford RankedIndependent rankings of local services in Telford
Assessment · valuers round property-valuers-2026-09

DB Roberts review

Ranked 4 of 10 in Valuers in Telford

Best for: sellers and landlords visiting Telford Shopping Centre

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Telford is the agency's town-centre branch in Southwater Arcade, suited to sellers and landlords who want to walk in off the shopping centre. Our verdict is that DB Roberts Telford offers the same operator company and protections as Oakengates with a more convenient front door. The branch address matches the register entry and the company record is checkable. Free valuation routes are published, and the compliance page sets out the complaints route and protection in full.

Customer reviews are excellent on the only public source we hold, with a 4.9 rating from 401 Google reviews and nothing else on file. Redress is registered and client money protection with RICS is stated. No fee scale or VAT position is published, so costs only emerge at valuation.

The record shows the town-centre branch in Southwater Arcade, inside the shopping centre, with the same operator company and protections as Oakengates behind it. Cover runs from Telford across Wellington, Shrewsbury and Stafford, and free valuation routes are published. Walk-in convenience is the point of this branch.

The customer base is the largest in the round on the single public source held, with an excellent rating and nothing else on file. Size steadies a rating: the more voices behind it, the harder it is to move. Our view remains that this branch trades on convenience, with the firm's management muscle sitting up the road in Oakengates.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our view is that DB Roberts Telford suits sellers and landlords who want a town-centre branch backed by a company record going back to 2004 [1] [4]. The Google base is large at 401 reviews at 4.9 [5]. Fees only emerge at valuation since no scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.8 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 401 reviews [5].

Qualifications and accreditations C2 · weight 25%

85

The Property Ombudsman register lists D B Roberts & Partners for the Telford branch [3]; client money protection with RICS is stated on the compliance page [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40

Free valuations are offered [1]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

80

The branch page gives the address, contact and valuation routes [1], and the compliance page sets out the complaints route and client money protection [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The Southwater branch address is published on the site and matches the register entry [1] [3].

  • The company record is checkable: D B Roberts & Partners Limited has been active since 7 December 2004 [4].

  • Redress is on the register [3], and the compliance page states client money protection with RICS [2].

Limitations

  • No fee scale or VAT position is published, and no insurance details appear on the pages checked [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about DB Roberts

Is DB Roberts Telford any good?

On the evidence, yes for sellers and landlords who want a town-centre branch: it ranks fourth of the ten valuers in our September round, holds 4.9 from 401 Google reviews, and pairs registered redress with stated RICS client money protection [2] [3] [5]. No fee scale is published, so read the full review first.

Is DB Roberts Telford on a trade register?

The Property Ombudsman register lists the branch, and the compliance page states client money protection with RICS [2] [3]. That covers both redress and money protection from sourced statements. Ask for the protection details with your valuation paperwork and keep them on file.

What does DB Roberts Telford charge?

Free valuations are offered, but no fee scale, rates or VAT position are published on the pages checked [1]. Costs therefore emerge at valuation rather than from a scale. Ask for the full fee breakdown, including sales extras, in writing.

Where does DB Roberts Telford work?

From Southwater Arcade in Telford Shopping Centre it covers Telford plus Shrewsbury, Wellington, Oakengates, Stafford and Wolverhampton. If you sit outside those towns, send your postcode with the enquiry to confirm cover. The branch page gives address, contact and valuation routes.

How is DB Roberts Telford ranked?

It ranks fourth of the ten valuers in our September round, placed by its overall score across customer evidence, qualifications, history, cover, pricing clarity and website detail. Read the full review alongside the scorecard, then compare its valuation with one or two rival agents.

How do I get a valuation from DB Roberts Telford?

Use the free valuation routes on the Southwater branch page, or walk in off the shopping centre during opening hours [1]. No fee scale is published, so costs emerge at valuation: use the visit to pin down the full breakdown including any sales extras. Bring room details, tenure and what the figure is for.

What do customers say about DB Roberts Telford?

Customers rate the branch excellently on the single public source held: 4.9 from 401 Google reviews, with nothing else on file [5]. That is the largest review base in the round, though all of it sits on one platform. Read the reviews beside the full assessment, then test the protection and redress claims against the compliance page.

How does DB Roberts Telford compare with the other valuers in the round?

It sits fourth of the ten ranked valuers, one place behind its Oakengates sister branch. The two share an operator company, redress and money protection; Southwater offers the town-centre front door while Oakengates houses the management department [1] [3]. Fees emerge at valuation in both. Sellers and landlords who like to walk in will read this as the convenient branch.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for widest cover with published fees and stated protection.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts69.0 / 100Ranked 3. Best for landlords wanting a dedicated management office.
  4. Newton Fallowell68.6 / 100Ranked 5. Best for Wellington sellers and landlords wanting a franchise branch.

Sources

  1. DB Roberts Telford Southwater branch page — address, contact and valuation routes Retrieved 4 September 2026.
  2. DB Roberts compliance page — Ombudsman route and client money protection Retrieved 4 September 2026.
  3. The Property Ombudsman register — D B Roberts & Partners, Telford Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. Google Maps listing — DB Roberts, Telford Southwater Retrieved 4 September 2026.

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