Assessment · valuers round property-valuers-2026-09

DB Roberts review

Ranked 3 of 10 in Valuers in Telford

Best for: landlords wanting a dedicated management office

Active

Trading as D B Roberts & Partners Limited · 6 Oxford Street, Oakengates, Telford, Shropshire, TF2 6AA · Service area: Telford, Oakengates, Shrewsbury, Wellington, Stafford, Wolverhampton

DB Roberts in short

DB Roberts Oakengates is the lettings and property management arm of a Shropshire agency, working from Oxford Street with its team published on the branch page. Our verdict is that DB Roberts Oakengates suits landlords who want the firm's dedicated management department looking after the tenancy. Redress is on the register and client money protection with RICS is stated. Free valuation routes are published, and the compliance page sets out the complaints route and protection in full.

Customer reviews are excellent on the only public source we hold, with a 4.9 rating from 354 Google reviews and nothing else on file. The company record sits on Companies House behind the same operator as the Telford branch. No fee scale or VAT position is published, so costs only emerge at valuation.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5354

Our verdict

Our view is that DB Roberts Oakengates suits landlords who want the firm's management department looking after the tenancy [1]. The Google base is large at 354 reviews at 4.9 [5]. Fees only emerge at valuation since no scale is published, and insurance cover is not stated [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
69.0 / 100

Customer evidence C1 · weight 30%

70 out of 100

Google 4.9 out of 5 from 354 reviews [5].

Qualifications and accreditations C2 · weight 25%

85 out of 100

The Property Ombudsman register lists D B Roberts & Partners for the Oakengates branch [3]; client money protection with RICS is stated on the compliance page [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

40 out of 100

Free valuations are offered [1]; no fee scale, rates or VAT position is published on the pages checked.

Website and service information C7 · weight 5%

85 out of 100

The branch page sets out the lettings and management department with its team and valuation routes [1], and the compliance page sets out the complaints route and client money protection [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Oakengates is home to the lettings and property management department, with its team published on the branch page [1].

  • The company record is checkable: D B Roberts & Partners Limited has been active since 7 December 2004 [4].

  • Redress is on the register [3], and the compliance page states client money protection with RICS [2].

Limitations

  • No fee scale or VAT position is published, and no insurance details appear on the pages checked [1] [2].

Response from the business

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Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about DB Roberts

Is DB Roberts Oakengates any good?

On the evidence, yes for landlords who want dedicated management: it ranks third of the ten valuers in our September round, holds 4.9 from 354 Google reviews, and pairs registered redress with stated RICS client money protection [2] [3] [5]. No fee scale is published, so read the full review first.

Is DB Roberts Oakengates on a trade register?

The Property Ombudsman register lists the branch, and the compliance page states client money protection with RICS [2] [3]. That covers both redress and money protection from sourced statements. Ask for the protection details with your valuation paperwork and keep them on file.

What does DB Roberts Oakengates charge?

Free valuations are offered, but no fee scale, rates or VAT position are published on the pages checked [1]. Costs therefore emerge at valuation rather than from a scale. Ask for the full fee breakdown, including management extras, in writing. Management extras should be listed line by line, with the monthly rate beside each service.

Where does DB Roberts Oakengates work?

From Oxford Street it covers Telford and Oakengates plus Shrewsbury, Wellington, Stafford and Wolverhampton. If you sit outside those towns, send your postcode with the enquiry to confirm cover. The branch page names the lettings and management team. Saturday opening is worth checking before you travel.

How is DB Roberts Oakengates ranked?

It ranks third of the ten valuers in our September round, placed by its overall score across customer evidence, qualifications, history, cover, pricing clarity and website detail. Read the full review alongside the scorecard, then compare its valuation with one or two rival agents.

Others assessed for this trade

  1. Belvoir69.7 / 100Ranked 1. Best for widest cover with published fees and stated protection.
  2. Coleman Estates69.2 / 100Ranked 2. Best for Wellington sellers and landlords wanting one local office.
  3. DB Roberts68.8 / 100Ranked 4. Best for sellers and landlords visiting Telford Shopping Centre.
  4. Newton Fallowell68.6 / 100Ranked 5. Best for Wellington sellers and landlords wanting a franchise branch.

Sources

  1. DB Roberts Oakengates branch page — lettings hub, team and valuation routes Retrieved 4 September 2026.
  2. DB Roberts compliance page — Ombudsman route and client money protection Retrieved 4 September 2026.
  3. The Property Ombudsman register — D B Roberts & Partners, Oakengates Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. Google Maps listing — DB Roberts, Oakengates Retrieved 4 September 2026.

Is this your business?

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