Telford RankedIndependent rankings of local services in Telford
Assessment · property management companies round property-management-2026-09

DB Roberts review

Ranked 2 of 10 in Property management companies in Telford

Best for: landlords wanting a RICS-regulated manager

Active

Trading as D B Roberts & Partners Limited · 56 Southwater Arcade, Telford Shopping Centre, Telford, Shropshire, TF3 4DE · Service area: Telford, Shrewsbury, Wellington, Oakengates, Stafford, Wolverhampton

DB Roberts in short

DB Roberts is a firm of chartered surveyors run from Southwater in the town centre, part of the same practice behind the Oakengates office. It shares the published fee scale and the management page stating RICS regulation with client money held in a separate protected account. The branch page names its team and contact routes, and the fees page is shared across the practice. It sits on the Property Ombudsman register.

Customer reviews are outstanding for DB Roberts, with a headline rating of 4.9 from more than four hundred Google ratings, the only public source we hold. Our view is that this suits landlords who want the winner’s regulated standards from a town-centre office instead. What counts against it is the same narrow gap: no published insurance detail.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5401

Our verdict

Our judgement: DB Roberts suits landlords who want a RICS-regulated firm with a full published fee scale and a management page setting out its standards [2] [3]. The review base runs to 401 ratings [6]. The gap is insurance detail, which the site does not publish [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
70.3 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 401 reviews [6].

Qualifications and accreditations C2 · weight 25%

80

RICS and Client Money Protection membership is listed on the business's own website [1] [3]. The Property Ombudsman registration is on the issuing register [5].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

90

Managed, rent-collection and let-only fees with set-up charges and VAT position are published in full [2].

Website and service information C7 · weight 5%

85

The site sets out sales, lettings and management services across its branches with fees, standards and contact routes [1] [2] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The fees page prices full management at 12% of rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only rates, seen 4 September 2026 [2].

  • The management page states the team is RICS-regulated with client money held in a separate protected account, and the firm sits on the Property Ombudsman register [3] [5].

  • The Google listing holds 4.9 from 401 reviews, seen 4 September 2026 [6].

Limitations

  • No insurance details for the firm are published on the pages checked [1] [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about DB Roberts

Is DB Roberts Telford any good?

On the evidence, yes: it ranks second of the ten in our September round, holds 4.9 from more than four hundred Google ratings, and shares the winner’s regulated standards and fee scale. Insurance detail is missing. Read the full review, then ask for an itemised quote on your property.

Is DB Roberts Telford RICS regulated?

RICS regulation and client money protection are stated on the firm’s own website, with client money held in a separate protected account, and its Property Ombudsman listing is on the issuing register. Ask for the current details in writing. Get the scheme names on your agreement before you sign.

What does DB Roberts Telford charge?

Its fees page prices full management at 12% of rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only rates. Read that page, then ask for the all-in first-year cost in pounds. Compare it against one more quote on the same written scope.

Where does DB Roberts Telford work?

The office sits at Southwater in the town centre, and the firm names Telford, Shrewsbury, Wellington, Oakengates, Stafford and Wolverhampton among its areas. Send your property postcode with the first enquiry. Ask who your day-to-day contact would be before you agree anything.

How is DB Roberts Telford ranked?

It ranks second of the ten property managers in our September round, a fraction behind its Oakengates sister office on the same evidence strengths. Firms appear in score order. Read the full review alongside the company record, then request your itemised quote.

Others assessed for this trade

  1. DB Roberts70.3 / 100Ranked 1. Best for RICS-regulated management with published fees and top reviews.
  2. Belvoir69.7 / 100Ranked 3. Best for landlords comparing three priced service tiers.
  3. Coleman Estates69.4 / 100Ranked 4. Best for landlords wanting priced management packages.
  4. Foden Property68.0 / 100Ranked 5. Best for landlords wanting stated ARLA and NAEA cover.

Sources

  1. DB Roberts Telford branch page — offices and contact Retrieved 4 September 2026.
  2. DB Roberts fees page — lettings and buyer fees Retrieved 4 September 2026.
  3. DB Roberts property management page — standards and client money Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. The Property Ombudsman — D B Roberts Telford register entry Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts Telford Retrieved 4 September 2026.

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