Assessment · property management companies round property-management-2026-09

DB Roberts review

Ranked 1 of 10 in Property management companies in Telford

Best overall property management company in Telford: RICS-regulated management with published fees and top reviews

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Trading as D B Roberts & Partners Limited · 6 Oxford Street, Oakengates, Telford, Shropshire, TF2 6AA · Service area: Telford, Oakengates, Shrewsbury, Wellington, Stafford, Wolverhampton

DB Roberts in short

DB Roberts is a firm of chartered surveyors run from Oxford Street in Oakengates, backed by a limited company active for two decades. Its management page states RICS regulation with client money held in a separate protected account, and its fees page prices full management alongside rent-collection and let-only rates. The branch page names its team and contact routes. The firm sits on the Property Ombudsman register.

Customer reviews are the strongest part of the DB Roberts record, with a headline rating of 4.9 from 354 Google ratings, the only public source we hold. Our view is that this is the best overall pick for landlords who want priced, regulated management from an Oakengates office. What counts against it is narrow: the site publishes no insurance detail.

DB Roberts reviews and ratings on other sites

Every public rating we hold for DB Roberts, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 5354

Our verdict

Our judgement: DB Roberts suits Oakengates landlords who want a RICS-regulated firm with a full published fee scale and a management page setting out its standards [2] [3]. The review base runs to 354 ratings [6]. The gap is insurance detail, which the site does not publish [1].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
70.3 / 100

Customer evidence C1 · weight 30%

70 out of 100

Google 4.9 out of 5 from 354 reviews [6].

Qualifications and accreditations C2 · weight 25%

80 out of 100

RICS and Client Money Protection membership is listed on the business's own website [1] [3]. The Property Ombudsman registration is on the issuing register [5].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80 out of 100

On the Companies House record since 2004 [4].

Insurance and safeguards C5 · weight 10%

Insufficient evidence

Insufficient evidence

Pricing transparency C6 · weight 5%

90 out of 100

Managed, rent-collection and let-only fees with set-up charges and VAT position are published in full [2].

Website and service information C7 · weight 5%

85 out of 100

The site sets out sales, lettings and management services across its branches with fees, standards and contact routes [1] [2] [3].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Limited company since2004Source companies-house

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • The fees page prices full management at 12% of rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only rates, seen 4 September 2026 [2].

  • The management page states the team is RICS-regulated with client money held in a separate protected account, and the firm sits on the Property Ombudsman register [3] [5].

  • The Google listing holds 4.9 from 354 reviews, seen 4 September 2026 [6].

Limitations

  • No insurance details for the firm are published on the pages checked [1] [3].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about DB Roberts

Is DB Roberts Oakengates any good?

On the evidence, yes: it tops our September round of ten Telford property managers, holds 4.9 from 354 Google ratings, and pairs RICS regulation with a full published fee scale. Insurance detail is missing. Read the full review, then ask for an itemised quote on your property.

Is DB Roberts RICS regulated?

RICS regulation and client money protection are stated on the firm’s own website, with client money held in a separate protected account, and its Property Ombudsman listing is on the issuing register. Ask for the current details in writing. Get the scheme names on your agreement before you sign.

What does DB Roberts Oakengates charge?

Its fees page prices full management at 12% of rent plus VAT with a £400 plus VAT set-up fee, alongside rent-collection and let-only rates. Read that page, then ask for the all-in first-year cost in pounds. Compare it against one more quote on the same written scope.

Where does DB Roberts Oakengates work?

The office sits on Oxford Street in Oakengates, and the firm names Telford, Oakengates, Shrewsbury, Wellington, Stafford and Wolverhampton among its areas. Send your property postcode with the first enquiry. Ask who your day-to-day contact would be before you agree anything.

How is DB Roberts Oakengates ranked?

It ranks first of the ten property managers in our September round and is our best overall pick, carried by top customer evidence, stated regulation and priced fees. Firms appear in score order. Read the full review alongside the company record, then request your itemised quote.

Others assessed for this trade

  1. DB Roberts70.3 / 100Ranked 2. Best for landlords wanting a RICS-regulated manager.
  2. Belvoir69.7 / 100Ranked 3. Best for landlords comparing three priced service tiers.
  3. Coleman Estates69.4 / 100Ranked 4. Best for landlords wanting priced management packages.
  4. Foden Property68.0 / 100Ranked 5. Best for landlords wanting stated ARLA and NAEA cover.

Sources

  1. DB Roberts Oakengates branch page — lettings hub, team and hours Retrieved 4 September 2026.
  2. DB Roberts fees page — lettings and buyer fees Retrieved 4 September 2026.
  3. DB Roberts property management page — standards and client money Retrieved 4 September 2026.
  4. Companies House — D B ROBERTS & PARTNERS LIMITED overview (05306981) Retrieved 4 September 2026.
  5. The Property Ombudsman — D B Roberts Oakengates register entry Retrieved 4 September 2026.
  6. Google Maps listing — DB Roberts Oakengates Retrieved 4 September 2026.

Is this your business?

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