Telford RankedIndependent rankings of local services in Telford
Assessment · pet transport services round pet-transport-2026-09

Newport Pet Services review

Ranked 2 of 2 in Pet transport services in Telford

Best for: Newport pet taxi with insured staff

Sole Trader

Newport · Service area: Newport

Newport Pet Services in short

Newport Pet Services is a Newport team set up by Sara and trading since 2018, offering dog walking, pet sitting, chaperoning and a pet taxi seven days a week. The appeal is one insured outfit for the taxi and the everyday care around it: staff are DBS-checked and trained in canine first aid, walks are GPS-tracked, and insurance covers the taxi alongside the rest, including lock changes if keys are lost. Our verdict: this is the round's pick where one familiar team matters more than a published fare list.

The record shows a broad local round: walking and adventure walks, pet visiting, chaperoning and the taxi, booked through the website's contact routes any day of the year. The about page names the Newport base and the team behind it. There is no published fare list, so every price comes from the quote. The firm prices the full weekly picture as one plan.

Customers rate Newport Pet Services highly at 4.9 out of 5 across thirty-one Google reviews, seen in early September. That is the larger bank of ratings in this round, built steadily over eight years of trading. Reviewers describe the care rather than the paperwork, so the reviews cover the service while the documents cover the formalities. Few firms of this size hold a record this consistent.

What counts against it is openness on price, stated plainly: no fares, call-out fee, waiting charges or VAT position appear on the site. Our judgement is that Newport suits households bundling the taxi with walking and sitting, where the relationship carries the booking. For a simple local fare priced on the site, the Donnington Wood leader fits better.

Newport Pet Services reviews and ratings on other sites

Every public rating we hold for Newport Pet Services, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google4.9 out of 531

Our verdict

Our judgement: Newport Pet Services suits you if you want one insured team in Newport covering taxi, walking and sitting, with GPS-tracked walks and a 4.9 rating across 31 reviews [1] [3]. The business has traded since 2018 [2]. Published prices are the gap — none are on the site [1] [2].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
68.8 / 100

Customer evidence C1 · weight 30%

70

Google 4.9 out of 5 from 31 reviews [3].

Qualifications and accreditations C2 · weight 25%

70

DBS checks and canine first aid training for all staff are stated on the business website [1] [2].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

80

The business states 8 years of trading [2].

Insurance and safeguards C5 · weight 10%

85

The site states it is fully insured for dog walking, pet sitting, pet chaperoning and pet taxi, including lock-change cover, with no amounts published [1].

Pricing transparency C6 · weight 5%

40

No prices, rates, call-out fee or VAT position are published on the homepage or about page [1] [2].

Website and service information C7 · weight 5%

85

The homepage lists dog walking, adventure walks, pet visiting, chaperoning and pet taxi with 7-day operation [1], and the about page names the Newport base and team [2].

Evidence

Every fact held for this provider, with its source and check date.
FactValueSourceRead
Years trading8Source provider-website

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • You get walking, sitting, chaperoning and a pet taxi from one Newport team, 7 days a week [1].

  • Insurance covers walking, sitting, chaperoning and pet taxi, including lock changes if keys are lost [1].

  • Staff are DBS checked and canine-first-aid trained, and walks are GPS tracked [1].

Limitations

  • No prices, call-out fee or VAT position are published [1] [2].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

No verified reviews yet for this business.

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Questions about Newport Pet Services

Is Newport Pet Services any good?

On the evidence, yes for combined care: it pairs a pet taxi with walking, sitting and chaperoning from one insured Newport team, and holds 4.9 out of 5 across thirty-one Google reviews [1] [3]. The business has traded since 2018 [2]. Published prices are the gap, so compare written quotes carefully. Send your weekly needs through the website for a priced plan.

Is Newport Pet Services registered with a pet transport scheme?

DBS checks and canine first aid training for all staff are stated on the business website [1] [2]. No transporter authorisation document is published for the taxi side. Anything beyond those statements cannot be sourced from the record we hold. Ask for the current training and insurance documents together. Get them confirmed before the first booking.

What does Newport Pet Services charge?

It publishes no fares, call-out fee, waiting charges or VAT position on its homepage or about page [1] [2]. That means the written quote is the entire price picture. Send the full trip with both addresses and ask for mileage, waiting and holiday terms. Confirm the total in a message you keep.

Where does Newport Pet Services work?

The business trades from Chetwynd Aston in Newport, Shropshire, and quotes from that base [1] [2]. Its patch covers Newport and the surrounding area, running seven days a week. Out-of-area mileage will change the fare, so always send your full postcode with the enquiry. Ask for the pick-up radius and the mileage terms with your quote.

How do I get a quote from Newport Pet Services?

Use the booking and contact routes on the website, which operates seven days a week [1]. State the service you need, the animal, the addresses and the dates. Ask for a quote naming waiting, holiday and cancellation terms. Keep the written confirmation for your records until the last visit or journey is done.

What do the reviews say about Newport Pet Services?

Google shows 4.9 out of 5 across thirty-one reviews, seen in early September [3]. That is a larger bank of ratings than the round's leader holds, built up since the business started in 2018 [2]. Read the reviews alongside the quote rather than on stars alone. Test the team with a single booking first.

How does Newport Pet Services compare with the others?

Newport suits households wanting taxi, walking and sitting from one familiar team, while the leader AnimaLia suits priced-upfront local fares with the authorisation on show. Newport's weakness is price transparency; the leader's is range. Pick Newport for breadth across the week. Pick AnimaLia for a simple local fare priced before you ring.

How is Newport Pet Services ranked?

It ranks second of the two pet transport firms in our September round. What customers say counts most toward the score, then proof of competence, then trading history, stated cover, pricing clarity and website detail. All evidence is dated September 2026. Read the full review, then compare the written quote against it.

Others assessed for this trade

  1. AnimaLia Pet Services72.6 / 100Ranked 1. Best for insured pet taxi with published fares and paperwork on show.

Sources

  1. Newport Pet Services homepage — services and cover Retrieved 4 September 2026.
  2. Newport Pet Services about page — history and team Retrieved 4 September 2026.
  3. Google Maps listing — Newport Pet Services Retrieved 4 September 2026.

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