Telford RankedIndependent rankings of local services in Telford
Assessment · pet transport services round pet-transport-2026-09

AnimaLia Pet Services review

Ranked 1 of 2 in Pet transport services in Telford

Best overall pet transport service in Telford: insured pet taxi with published fares and paperwork on show

Sole Trader

Telford · Service area: Telford

AnimaLia Pet Services in short

AnimaLia Pet Services runs a pet taxi from Donnington Wood in Telford for dogs, cats and small animals, travelling within ten miles of the town centre. What sets it apart is how much of the paperwork is on show: a published Type 1 animal transporter authorisation running to February 2028, stated insurance with DBS checks and first aid training, and a published fare list. The taxi runs in a caged, air-conditioned vehicle. Our verdict: this is the Telford pet taxi for anyone who wants the credentials up front.

The record shows a local service: vet visits, school and day-care runs and collections inside the radius, booked by phone through the website and directory profiles. The fare list sets the base fare, the per-mile rate after five miles, waiting by the quarter-hour and a bank holiday multiplier. The service is animals-only, so no passenger rides along. Anything beyond the ten-mile radius or past eight hours sits outside what the published papers cover.

Customers rate AnimaLia highly: five out of five across twenty-six Google reviews, seen in early September, with directory profiles on Yappily and the Good Dog Guide carrying the same phone and Telford base. That review base is small.

What counts against it is range, in fact: the authorisation covers journeys up to eight hours, the radius stops at ten miles, and insurance is stated without amounts. Our judgement is that AnimaLia suits local trips where priced-upfront fares and visible paperwork matter more than breadth of service. For combined walking and sitting from one team, the Newport runner-up fits better.

AnimaLia Pet Services reviews and ratings on other sites

Every public rating we hold for AnimaLia Pet Services, with the source, scale, count and the date we read it. These are customers' ratings, not ours.
SourceRatingReviewsRead on
Google5.0 out of 526

Our verdict

Our judgement: AnimaLia suits you if you want a Telford pet taxi with the paperwork on show — a published Type 1 authorisation, stated insurance and a fare list with no hidden extras [1] [2]. The 10-mile radius and animal-only rule narrow who it fits [1]. Reviews are spotless but few at 26 ratings [5].

Score summary

Scored on the home trades rubric v2.0. Insufficient evidence takes the neutral value and is not shown as a low mark.

Composite score
72.6 / 100

Customer evidence C1 · weight 30%

72

Google 5 out of 5 from 26 reviews [5].

Qualifications and accreditations C2 · weight 25%

85

The published Type 1 transporter authorisation covers dogs, cats and small pets by road [2]. The pet-taxi page also states full insurance, DBS checks and pet first aid training [1], and Yappily records IMDT certification with an iPET Network Level 3 Award in Canine Emergency First Aid [3].

First-hand responsiveness C3 · weight 15%

Insufficient evidence

Insufficient evidence

Trading history C4 · weight 10%

Insufficient evidence

Insufficient evidence

Insurance and safeguards C5 · weight 10%

85

The pet-taxi page states the business is fully insured, with no amounts published [1].

Pricing transparency C6 · weight 5%

90

Prices start at £12.50 for up to 5 miles from the pick-up point, then £2 for each extra mile and £5 per 15 minutes waiting, with bank holidays at 1.5 rate [1].

Website and service information C7 · weight 5%

85

The pet-taxi page sets out the service, the 10-mile radius, the vehicle fit-out and the fare list [1], and Yappily lists phone, email and Telford coverage [3].

Industry qualifications

Sourced from the issuing registers, the business's own website and platforms such as Checkatrade and Which? Trusted Traders, on the date shown.

Strengths

  • Fares are published up front: £12.50 for the first 5 miles, £2 a mile after that and £5 per 15 minutes waiting, seen 4 September 2026 [1].

  • The published Type 1 authorisation covers dogs, cats and small pets by road and runs to 19 February 2028 [2].

  • The pet-taxi page states full insurance, DBS checks and first aid training, with a caged, air-conditioned vehicle [1].

Limitations

  • The authorisation covers journeys up to 8 hours, so longer trips sit outside it [2] [4].

Response from the business

This business has not sent a response yet. Any response they send will appear here.

Verified customer reviews

Reviews from customers who showed us their invoice.

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Questions about AnimaLia Pet Services

Is AnimaLia Pet Services any good?

On the evidence, yes for local taxi trips: it tops our Telford pet transport table, holds five out of five across twenty-six Google reviews, and publishes both its fare list and its transporter authorisation [1] [2] [5]. The review base is small, so read the full page and its sources. Send your trip details through the website for a priced booking.

Is AnimaLia Pet Services registered with a pet transport scheme?

Its Type 1 animal transporter authorisation is published as a document running to February 2028 [2]. DBS checks, first aid training and full insurance are stated on the pet-taxi page [1], and instructor and emergency-care certificates are stated on its directory profile [3]. No other scheme numbers are printed, so ask for the current documents together and compare the names and expiry dates.

What does AnimaLia Pet Services charge?

Only what the site states: a base fare covering the first five miles from the pick-up point, then a per-mile rate, waiting charged by the quarter-hour and bank holidays at time-and-a-half. No call-out fee or VAT position is published. That means your quote does the talking. Send both addresses and ask for the total before you agree anything.

Where does AnimaLia Pet Services work?

The taxi runs within ten miles of Telford town centre from its Donnington Wood base, covering dogs, cats and small animals [1]. Wellington, Dawley, Madeley, Lawley and Ironbridge sit inside that radius. Anything beyond it needs asking about first. Send your full postcode with the enquiry to confirm you are covered.

How do I get a quote from AnimaLia Pet Services?

Contact the firm by phone through its website or directory profile, stating the animal, both addresses, the date and any appointment time [1] [3]. Ask for the total fare with waiting and bank holiday terms included. Confirm the pick-up window and the waiting arrangement in the same message. Keep that confirmation until the journey is done.

What do the reviews say about AnimaLia Pet Services?

Google shows five out of five across twenty-six reviews, seen in early September [5]. Directory profiles on Yappily and the Good Dog Guide carry the same phone and Telford base [3]. Few reviews means each one carries weight, so read them alongside the fares and paperwork. Send your trip details to test the service yourself.

How does AnimaLia Pet Services compare with the others?

AnimaLia leads on openness: published fares and a readable authorisation document, inside a ten-mile radius with animals only [1] [2]. Newport Pet Services counters with taxi plus walking and sitting from one insured team, but publishes no prices at all. Pick AnimaLia for priced-upfront local trips. Pick Newport where the taxi sits inside wider weekly care.

How is AnimaLia Pet Services ranked?

It ranks first of the two pet transport firms in our September round. What customers say counts most toward the score, then proof of competence, then trading history, stated cover, pricing clarity and website detail. All evidence is dated September 2026. Read the full review alongside the published fare list and sources.

Others assessed for this trade

  1. Newport Pet Services68.8 / 100Ranked 2. Best for Newport pet taxi with insured staff.

Sources

  1. AnimaLia pet-taxi page — service, prices and insurance Retrieved 4 September 2026.
  2. UK animal transporter authorisation UK/STAFF/T1/00111836 (PDF) Retrieved 4 September 2026.
  3. Yappily listing — AnimaLia Pet Services, Telford Retrieved 4 September 2026.
  4. GOV.UK — transporting animals in Great Britain Retrieved 4 September 2026.
  5. Google Maps listing — AnimaLia Pet Services Retrieved 4 September 2026.

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